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Old 06. Jan 2011, 07:23 PM   #21 (permalink)
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Using the Window Control function non-works for me in exactly the same way as the scroll function.
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Old 07. Jan 2011, 12:39 AM   #22 (permalink)
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I've tried it in various browsers now and the only one that sometimes replicates the problem you're having is SeaMonkey, but I'm using the Beta version so maybe that could be something to do with it. Whatever the reason, it sometimes scrolls down the page, stops, and then captures the top part of the page only. Other times it works fine.

It works fine with Lunascape and Opera on this machine. It scrolls very slowly with Luna, always has, but it scrolls much faster with Opera - tried it on the same sites and the difference in scrolling speed is very noticeable.

Did the same thing on a spare machine - Firefox, Chrome Plus, Iron, and Opera again. No problems at all, it scrolled and captured the whole page every time. Opera scrolled the fastest again, absolutely no idea why.

I tried all three methods mentioned here. My original way of moving the mouse downwards, Ctrl-Alt-Prt Scr, and Window Control - all three ways work. I used a few sites with very long pages, lots of images and adverts. It captured everything.

As I mentioned before, the only time I've noticed the problem occuring in the past was when trying to capture a page with moving graphics, a slideshow, one of those video ad things, that kind of stuff. But it only does it very rarely, it's as though PicPick won't capture images when they change as the process is happening. Try it again and it works fine, it doesn't happen often.

It's a shame there is no user guide, and I agree that there should be one, but even if there were, would it explain the problem you're experiencing?

Could it have something to with the OS being used? - the system specs? - or even firewall settings? I don't know.

I've searched everywhere for some sort of user guide, found one or two articles here and there but nothing comprehensive, just reviews and a few screenshots. Other than that, nothing, and it's a total puzzle to me why it won't work for you guys.
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Old 07. Jan 2011, 01:39 AM   #23 (permalink)
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Thanks you for all that testing. That is fascinating--that it (almost) works perfectly in all browsers for you, and others, yet consistently does NOT work for me, and others. One wonders what is the key difference that is tripping it up.

For the record, it is consistent in how it looks in each browser. At the instant where the capture should start, e.g., when a click is done in the window, there is a short delay (which I assume is what is set in the options), then the window contents jump up and the scroll slider correspondingly jumps down a little (I counted six typed lines as the jump distance in one test), and the captured window opens with the incomplete image in it. This is, at least visually, identical in each browser.

I don't know where else to go with this. I like to "work on things" until I figure out a fix or workaround--or at least determine why it isn't fixable. I don't think that's gonna happen here.
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Old 07. Jan 2011, 10:32 AM   #24 (permalink)
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You can try sending an email to the PicPick team. There is just one email given in the Contact section of their site. No support email, just that one. So you can try that.

If anyone is interested in hearing to Gizmo's interview on the podcast, here is the link

http://www.podnutz.com/podnutz055
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Old 07. Jan 2011, 07:04 PM   #25 (permalink)
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Quote:
Originally Posted by Anupam View Post
You can try sending an email to the PicPick team. There is just one email given in the Contact section of their site. No support email, just that one. So you can try that.

If anyone is interested in hearing to Gizmo's interview on the podcast, here is the link

http://www.podnutz.com/podnutz055
I did send an email yesterday. No reply so far.

Thanks for the link.
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Old 07. Jan 2011, 07:11 PM   #26 (permalink)
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No problem .

Well, they might take sometime to reply. Weekend is approaching too. Keep us posted if you hear from them. You can also direct them to this thread, so that they know that other people are also having same problem as you.
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Old 07. Jan 2011, 07:13 PM   #27 (permalink)
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Quote:
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...you can also direct them to this thread, so that they know that other people are also having same problem as you.
In fact, I did precisely that.
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Old 07. Jan 2011, 07:16 PM   #28 (permalink)
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Oh great . I hope they do respond. I would be interested in knowing the reason behind things not working as they should.
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Old 07. Jan 2011, 11:11 PM   #29 (permalink)
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Let's hope they respond to your email query, movrshakr, it would be great to hear from them and see what they had to say. Fingers crossed.

Just another thing. I've noticed the best results are with Chrome Plus, Iron and Lunascape because PicPick only captures the actual page - whereas with Opera and FF it also captures the top of the browser as well, which means more editing if you don't want that showing.

Also, PicPick [for me] is more likely to capture only part of a page if I use the 'Window Control'
or 'Ctrl-Alt-Prt Scr' methods - but using my original 'drag the scroll bar' method I get a 100 percent success rate, it never fails.

PicPick is a really great program and I'd be lost without it, no doubt about that, but capturing whole Web pages is not something I do often with it. To do that I use Sleipnir, the browser. You can install a plug-in called 'SnapCrab' - and SnapCrab will scroll and capture a whole page much faster than PicPick, it downloads the whole image to your desktop in seconds and the image quality is very good. You can also do it with a built in tool in Maxthon as well, that's why I use those browsers. But Spleipnir is the best because you get more capture options with SnapCrab.

I don't know how important it is for you to be able to capture whole pages, and for free, but if you're stuck, need that particular function but PicPick is frustrating you then you could always take a look at Sleipnir. The latest version is v2.9.6, it only takes up 19MB of disc space.

It's here - Sleipnir - at the top of the page, under the logo, click plug-ins and then scroll down and you'll see SnapCrab, you can read about it there. You may not need it, but it's just another option to consider until you get your PicPick problem resolved.

@ Anupam - thank you for the podcast link. I listened to it, found it very intreresting and recommend it to anyone who hasn't heard it. I thought Gizmo put his points on software over very well and gave a good insight into how this whole thing works. I really enjoyed it.
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Old 08. Jan 2011, 12:46 AM   #30 (permalink)
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Quote:
Originally Posted by deya View Post


Did the same thing on a spare machine - Firefox, Chrome Plus, Iron, and Opera again. No problems at all, it scrolled and captured the whole page every time. Opera scrolled the fastest again, absolutely no idea why.
I only use FF. Presently i'm running FF4 b8 but this issue is the same in whatever version of FF i use. I wonder if it's anything to do with the mouse i use?
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