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Old 06. Mar 2018, 02:57 PM   #1 (permalink)
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Default How to delete ShareX -Windows 7

ShareX may be a good program but it is difficult to get rid of it. Any attempt to delete the program prompts a message telling you the program can't be deleted because it is still running. There is no way I could find to stop the program running.
However......I did finally manage to delete the program:
- start your computer in safe mode by tapping F8 as it loads up
- once you are in Safe Mode you will see the ShareX icon.
- click on the icon and you will see a list of programs that can be repaired or uninstalled.
- when I hovered my my mouse over the ShareX listing it brought up "uninstall". That got rid of the program.

I checked ShareX using the startup box search and found a couple of Sharex files but I could delete them.
I checked "regedit" and all ShareX files were gone.

Last edited by worldwatcher; 06. Mar 2018 at 03:14 PM. Reason: update
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Old 06. Mar 2018, 04:44 PM   #2 (permalink)
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Hi, welcome to the forum.

I will be a bit harsh in my post.

First, you ask a question in the topic, but you haven't actually asked how to get rid of ShareX.

The method you adopted to get rid of ShareX is not the right one. That's not how you uninstall a program, by deleting files.

It seems like you are not that knowledgeable about computers. So, it would have been good if you had asked in a forum first, how to uninstall ShareX, rather than taking steps first (which aren't correct), and then asking later. Does absolutely no good to you.

Now, the real reason why ShareX could not be uninstalled, and it said that "program is running", is that ShareX remains active in the system tray. You have to first exit from there, and then the program will no longer be running.

Or, you could have killed the program from the Task Manager.

And then it would have uninstalled without any problem.

Since the program wasn't exactly "uninstalled", my advice would be to install the program again, and then uninstall it again the right way, from Add/Remove Programs.

And please, never remove a program by searching and deleting the files. It's not the proper way. You never know what files have been left behind and where.
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Old 06. Mar 2018, 05:09 PM   #3 (permalink)
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Anupam: I did do search of the forum. Did not find anything. That was before I registered. I have been on the mailing list for several months.
A check of Google indicates that removing ShareX is a common problem and not easily fixed.
I simply wanted to share what I did. It works!
This issue, and the solution that you mentioned, should have been addressed in the Gizmo review.
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Old 06. Mar 2018, 05:42 PM   #4 (permalink)
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I didn't mean that you should search the forum. I meant that if you had a problem, you should have first posted on a forum to ask for answers, rather than adopting a wrong procedure, and then asking later.

The solution was a pretty easy one. Had you posted in the forum before, and asked for answers, you wouldn't have had to go through all that wrong procedure that you did.

I didn't see anything on Google, which would indicate that removing ShareX was a problem. I did come across a forum thread, which had the same problem as you, saying that "Program was running", and couldn't be uninstalled. The solution was the same as I had posted before.. exit ShareX from the system tray first, and then uninstall.

Uninstalling ShareX is not an issue in first place, so why would a solution be provided in the article?
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Old 06. Mar 2018, 06:23 PM   #5 (permalink)
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There are programs designed to do what you did.
https://www.revouninstaller.com/revo..._download.html is a very good one.
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