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Old 16. Jan 2018, 05:09 PM   #1 (permalink)
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Default I need help to find documentation for DriverBackup

At the link below is Anupam's review of DriverBackup. I downloaded this but I can't find the documentation that is referred to in this review "The program has a very good help file", either on the download page, at the website link in the review or among the downloaded files. The downloaded "read me" file has a warning "to read program documentation to avoid wrong program use" (please see attachment).

https://www.techsupportalert.com/con...erbackup.htm-0
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File Type: txt README.txt (394 Bytes, 2 views)
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Old 16. Jan 2018, 05:30 PM   #2 (permalink)
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Melita, if you run the program, under the menu "?", you will find a Help Guide. That's the documentation of the program. There is also Backup Help Guide, and Restore Help Guide, which is part of the Help Guide itself.

Personally, I couldn't get the software to restore drivers, how much I tried to read and understand the documentation. Because of that reason, I have given a low rating to the software, and the developer wrote to me because of that. But, communication with him didn't get much further, and I was still unable to restore drivers successfully with the software.

If you are able to do it, then please let me know the procedure.

The program seems good with good features, and it successfully backs up the drivers, but for me, it always fails with restoration, for whatever reasons.

But, looking at the software forum, it seems that many people were able to restore drivers with it. So, maybe I was doing something wrong, but I followed the Restore Help Guide, and don't seem to be able to do it.

The program interface too is a bit confusing, because of some repeated buttons, and all. I even wrote about this suggestion to the developer, but he didn't pay any heed to it. English is not his native language, I understand. Still, I gave suggestions, which he doesn't want to listen to it seems, because I didn't get a reply to that email.
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Old 16. Jan 2018, 06:23 PM   #3 (permalink)
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Thank you so much Anupam. I wouldn't have found it in a month of Sundays! All credit to you for clicking the ?

Your description tells everything about it. As you say, it's a pity that it doesn't restore. I also looked at the forum and saw what you say. I am doing a re-installation of Windows XP with an install disk that came from Microsoft, in the early stages of XP. That is why it is important to back up the drivers that are in my present installation, to deal with any contingencies. Actually I found DriverBackup and DoubleDriver on my own and downloaded them both, before coming here to see what you have reviewed. It is quite a coincidence that you have reviewed both. First I want to see what both of them detect and compare the two lists to see if any drivers are missed by either. I am thinking of not restoring drivers of downloaded programs because they will be installed when I download those programs later.

So what I can do is, restore with DriverBackup. If it fails I can do it with the other one. This is the first time I am doing this and it will take a few days, because of the other matters I have to get right before the re-install. As soon as I do this I will post and let you know the results.

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Last edited by Melita-s; 16. Jan 2018 at 06:37 PM.
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Old 16. Jan 2018, 07:01 PM   #4 (permalink)
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Melita, it's my personal experience that DriverBackup! fails to restore drivers. But, for others it seem to work. Don't know how.

You need to backup only the non-Microsoft drivers, like audio, video, network, etc.

Is it a laptop or a desktop? For either, you can visit the motherboard/laptop manufacturer's site to get the drivers intended for your computer. That's the best way.

In case, the motherboard/laptop is old, and drivers aren't available on CD or the site, then only you will need to backup and restore drivers manually. Otherwise, just download the drivers from the site, and keep them on a drive, and then install the drivers once you have installed Windows.

It's the same for devices attached to your computer too, like webcam, printer, etc. Best is to get drivers from their sites for the particular model number. These also come with the driver install CD.

In case, that's not available, then backup the drivers for these devices too.

Also, I hope you know how to check if drivers have been restored. When you install Windows, open Device Manager, and look for what it's showing a yellow question mark, meaning driver is required. Then, after you restore/install drivers, check Device Manager again, to see if those yellow marks are still being shown. If yes, the drivers haven't been restored.

If you want to backup and restore drivers manually, I will suggest that you backup drivers with multiple programs, so that in case, one is not able to restore drivers, you can try with the next. This is specially required, in case driver setups aren't available on CD or site. That time, backup drivers with all suggested software in the review.
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Old 17. Jan 2018, 04:18 PM   #5 (permalink)
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Thank you Anupam for showing me the proper way to go about this. Your explanation and instructions are so comprehensive, there is nothing that I can ask.

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Last edited by Melita-s; 17. Jan 2018 at 04:19 PM. Reason: correction
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Old 26. Feb 2018, 04:43 PM   #6 (permalink)
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Hello Anupam,

I did a clean install of Windows XP, followed your instructions above and DriverBackup worked very well. Before wiping the hard drive, Microsoft and non MS drivers were backed up seperately. After installing XP, I downloaded and installed some drivers from the manufaturer's web site. Device Manager still showed about half a dozen MS drivers and more than a dozen non MS drivers missing (yellow question marks). I restored the MS drivers first. During the restore process, only the missing MS drivers were offered for restoration by DriverBackup. This was very convenient because manually selecting them would have been somewhat tedious. Non MS drivers also were restored the same way. Both operations were very fast. I closely followed the instructions in DriverBackup Help Guide. At the end of it, Device Manager showed all drivers restored (no yellow question marks).
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Last edited by Melita-s; 26. Feb 2018 at 04:57 PM. Reason: correction
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Old 26. Feb 2018, 08:16 PM   #7 (permalink)
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Thanks for posting Melita.

It's good that the software worked for you.

I don't know why DriverBackup didn't work for me... how many times I tried... even while following the help provided with the software. I might have to take a look at it again sometime.

You do not need to backup or restore Microsoft drivers though... they will be installed when you install the OS.
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Old 27. Feb 2018, 12:12 AM   #8 (permalink)
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Quote:
Originally Posted by Anupam View Post
You do not need to backup or restore Microsoft drivers though... they will be installed when you install the OS.
The XP OS I installed is different to the one I had and which I backed up. So this OS booted and was working well but had a few drivers missing for some reason or other.

Thank you,
Kind regards,
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Old 27. Feb 2018, 07:29 AM   #9 (permalink)
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Oh okay .
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Old 27. Feb 2018, 10:59 AM   #10 (permalink)
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Quote:
Originally Posted by Melita-s View Post
The XP OS I installed is different to the one I had and which I backed up. So this OS booted and was working well but had a few drivers missing for some reason or other.

Thank you,
Kind regards,
Is this a legal copy? The reason I ask is I've seen several XP machines recently with serious issues, all downloaded from TPB, and all infected with rootkits that were either in the original downloads or came in later due to the security vulnerabilities of using XP.
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