Web Site: www.atlascopy.com
This company has been around since 1978, which is a significant comfort in these days of dot bombs. They sell a wide range of inkjet supplies including original cartridges, generics, remanufactured cartridges and refill kits as well as laser cartridges, paper and accessories.
Now I know site layout is a matter of taste, but one thing is for sure, their site is not to my taste. I don't like the look and I don't like the navigation.
However I just love the content. The "knowledge base" on this site is just the best around. It's a goldmine of valuable information covering every aspect of inkjet printer use. Quite simply it's the best in the industry and the first place you should go when you need some information.
But finding your cartridge is not as easy as it should be. You first have to select "Generic Ink Cartridges" off the front page and then you must select from a huge list of cartridge part numbers for every make and model of printer. To make matters worse, some of the cartridges listed are original manufacturer parts and are way more expensive than the generics.
Ordering is also a bit awkward with multiple payment options not helped by poorly laid our screens, but it worked, which in the last analysis, is all it needs to do.
Our cartridges arrived 8 days after ordering which is on the slow side.
However, returning the goods proved simple and very friendly. You need an RMA which we obtained promptly by email. Our purchase price was returned in full but excluded shipping. No hassles here - an impressive effort.
In summary I'd say AtlasCopy is a solid, well established provider offering some of the lowest prices on the Internet for those who are prepared to put up with the minor inconvenience of a rather clunky web site.
|Credit cards accepted||Amex, MC, Visa, PayPal, Cyber Check|
|Checks accepted||Yes||Money orders accepted||No|
|Order by phone||Yes||Order by fax||Yes, email too.|
|International orders accepted||Yes||Customer service hotline||Yes, but not toll free.|
|100% satisfaction guarantee||Yes||Return Period||90 days|
|Cost of our order||$34.00||Shipping cost||$5.50 ground mail.|
|Total cost: $39.50|