Web Site: www.00inkjets.com
This a Californian based company that sells compatible and remanufactured cartridges as well as refills, laser toners and paper. That's about all I know as there is not much detail given on the web site about the company
The site itself is a busy-looking 'catalog style' layout with many specials displayed on the front page. There is no search facility provided. Instead clicking on your brand leads to a long list of printer models with the cartridge numbers displayed alongside each model.
The range offered is not especially large though we were able to find the common cartridges we use in our test batch.
However for the cartridges we could find, prices were very sharp indeed, in fact amongst the lowest we could find. So was the shipping cost. At $2.50 per order, it's cheap.
Ordering from the web proved to be no problem, though we should note that this is yet another site that does not offer or encourage phone orders. I don't like ordering by phone but the fact that there is a number to ring certainly lifts my confidence to order online.
The goods took 10 days to arrive but these days, this is not unusual.
The returns policy is absolutely word-for-word identical to that at www.123inkjets.com except that the guarantee is for 45 day versus 90. Hmm, clearly some text borrowing going on here but who is the one doing the borrowing?
Regardless, they honored their warrantee and the full amount of our purchase was credited back to our credit card.
I have to admit I was surprised with the quick refund. The lack of company details on the web site and the absence of a contact phone number left me wondering about this company. In the end my worries proved to be totally unjustified. It just shows how unnecessarily nervous we consumers are about Internet purchases.
Overall, great prices with particularly low shipping costs.
|Credit cards accepted||Amex, MC, Visa, Discover|
|Checks accepted||Yes||Money orders accepted||No|
|Order by phone||No||Order by fax||Yes, mail too.|
|International orders accepted||No||Customer service hotline||No, email only|
|100% satisfaction guarantee||Yes||Return Period||45 days|
|Cost of our order||$34.10||Shipping cost||$2.50 ground mail, over $75 free|
|Total cost: $37.60|