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    <title>Manager Tools Basics</title>
    <link>http://www.manager-tools.com</link>
    <description>Manager Tools is a weekly business podcast focused on helping business professionals become more effective managers and leaders. Each week, the hosts discuss new tools and easy techniques to help business professionals achieve their desired management and career objectives. Manager Tools Basics are the 23 core curriculum casts we recommend to professionals wanting to improve as managers. They cover the 4 parts of the Manager Tools Trinity: Know Your People with One on Ones, Talk About Performance with Feedback, Ask For More with Coaching, Push Work Down with Delegation. Start here before progressing on to the 500+ casts of all of Manager Tools.
Manager Tools won Best Business Podcast Award in 2006, 2007, 2008, and 2012 as well as the People's Choice Award in 2008.  Go to http://www.manager-tools.com/testimonials to read what others are saying about the impact Manager Tools has had on their careers and lives.</description>
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    <language>en</language>
    <copyright>Copyright 2007-2022, Manager Tools LLC. All Rights Reserved.</copyright>
    <managingEditor>admin@manager-tools.com (Michael Auzenne)</managingEditor>
    <pubDate>Mon, 11 May 2015 08:00:00 -0500</pubDate>
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      <title>Manager Tools Basics</title>
      <link>http://www.manager-tools.com</link>
    </image>
    <itunes:author>Manager Tools</itunes:author>
    <itunes:subtitle>Tools for Effective Management</itunes:subtitle>
    <itunes:summary>Manager Tools Basics are the 23 core curriculum casts we recommend to professionals wanting to improve as managers. They cover the 4 parts of the Manager Tools Trinity: Know Your People with One on Ones. Talk About Performance with Feedback. Ask For More with Coaching. &#160;Push Work Down with Delegation. &#160;Start here before progressing on to the 500+ casts of all of Manager Tools.</itunes:summary>
    <itunes:keywords>management,leadership,business,strategy,coaching,feedback,development,advice,how-to,skills</itunes:keywords>
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    <itunes:owner>
      <itunes:name>Manager Tools, LLC</itunes:name>
      <itunes:email>admin@manager-tools.com</itunes:email>
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    <itunes:block>no</itunes:block>
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      <itunes:category text="Management" />
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    <item>
      <title>Rolling Out the Manager Tools’ Trinity - Part 4</title>
      <link>http://www.manager-tools.com/2008/09/rolling-out-the-manager-tools-trinity-part-4/</link>
      <description>
        <![CDATA[This cast includes Part 4 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching).]]>
</description>
      <pubDate>Sun, 07 Sep 2008 17:26:55 -0400</pubDate>
      <category>podcasts</category>
      <comments>http://www.manager-tools.com/2008/09/rolling-out-the-manager-tools-trinity-part-4/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>This cast includes Part 4 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching).</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Rolling Out the Manager Tools’ Trinity - Part 3</title>
      <link>http://www.manager-tools.com/2008/08/rolling-out-the-manager-tools-trinity-part-3/</link>
      <description>
        <![CDATA[This cast includes Part 3 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching).]]>
</description>
      <pubDate>Sun, 31 Aug 2008 17:00:21 -0400</pubDate>
      <category>podcasts</category>
      <comments>http://www.manager-tools.com/2008/08/rolling-out-the-manager-tools-trinity-part-3/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>This cast includes Part 3 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching).</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Rolling Out the Manager Tools’ Trinity - Part 2</title>
      <link>http://www.manager-tools.com/2008/08/rolling-out-the-manager-tools-trinity-part-2/</link>
      <description>
        <![CDATA[This cast includes Part 2 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching - and Delegation!).]]>
</description>
      <pubDate>Sat, 23 Aug 2008 20:08:54 -0400</pubDate>
      <category>podcasts</category>
      <comments>http://www.manager-tools.com/2008/08/rolling-out-the-manager-tools-trinity-part-2/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>This cast includes Part 2 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching - and Delegation!).</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Rolling Out the Manager Tools’ Trinity - Part 1</title>
      <link>http://www.manager-tools.com/2008/08/rolling-out-the-manager-tools-trinity-part-1/</link>
      <description>
        <![CDATA[This cast describes how to gradually implement Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching - and Delegation!).
                       We’ve been asked a thousand questions about what to do and when to do it when it comes to the Management Trinity, and we’ve finally gotten frustrated enough to do something about it.  We assumed that [...]]]>
</description>
      <pubDate>Sun, 17 Aug 2008 21:46:28 -0400</pubDate>
      <category>podcasts</category>
      <comments>http://www.manager-tools.com/2008/08/rolling-out-the-manager-tools-trinity-part-1/#comments</comments>
      <enclosure url="http://podcasts.manager-tools.com/manager-tools-2008-08-18.mp3" length="19362852" type="audio/mpeg" />
      <guid isPermaLink="false">http://www.manager-tools.com/2008/08/rolling-out-the-manager-tools-trinity-part-1/</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>This cast describes how to gradually implement Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching - and Delegation!). We’ve been asked a thousand questions about what to do and when to do it when it comes to the Management Trinity, and we’ve finally gotten frustrated enough to do something about it. We assumed that [...]</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Effective Meetings - There’s More!</title>
      <link>http://www.manager-tools.com/2005/08/effective-meetings-theres-more/</link>
      <description>
        <![CDATA[Today we wrap-up our conversation on effective meetings, as well as answer some listener questions on meetings, one-on-ones, and feedback.]]>
</description>
      <pubDate>Tue, 16 Aug 2005 10:39:17 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/08/effective-meetings-theres-more/#comments</comments>
      <enclosure url="http://podcasts.manager-tools.com/manager-tools-2005-08-15.mp3" length="17488000" type="audio/mpeg" />
      <guid isPermaLink="true">http://www.manager-tools.com/2005/08/effective-meetings-theres-more/</guid>
      <itunes:summary>Today we wrap-up our conversation on effective meetings, as well as answer some listener questions on meetings, one-on-ones, and feedback.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Effective Meetings - Part Two</title>
      <link>http://www.manager-tools.com/2005/08/effective-meetings-part-two/</link>
      <description>
        <![CDATA[Today we cover the second in our series on effective meetings.]]>
</description>
      <pubDate>Mon, 08 Aug 2005 11:21:21 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/08/effective-meetings-part-two/#comments</comments>
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      <guid isPermaLink="true">http://www.manager-tools.com/2005/08/effective-meetings-part-two/</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>Today we cover the second in our series on effective meetings.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Effective Meetings - Get Out of Jail!</title>
      <link>http://www.manager-tools.com/2005/08/effective-meetings-get-out-of-jail/</link>
      <description>
        <![CDATA[How to do you feel about most of the meetings you attend?  Are they productive, or generally considered a waste of time?  Do you attend too many meetings?  How do others value the meetings *you* run?  If you are like most managers we know, your experience in running and participating in meetings is less than ideal.]]>
</description>
      <pubDate>Mon, 01 Aug 2005 10:14:36 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/08/effective-meetings-get-out-of-jail/#comments</comments>
      <enclosure url="http://podcasts.manager-tools.com/manager-tools-2005-08-01.mp3" length="21512871" type="audio/mpeg" />
      <guid isPermaLink="true">http://www.manager-tools.com/2005/08/effective-meetings-get-out-of-jail/</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>How to do you feel about most of the meetings you attend? Are they productive, or generally considered a waste of time? Do you attend too many meetings? How do others value the meetings *you* run? If you are like most managers we know, your experience in running and participating in meetings is less than ideal.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>The Juggling Koan</title>
      <link>http://www.manager-tools.com/2007/01/the-juggling-koan/</link>
      <description>
        <![CDATA[Mark recently blogged with our first ever management koan, "What Would An Effective Manager Do?"  In this cast, we share the answer.]]>
</description>
      <pubDate>Sun, 14 Jan 2007 10:01:19 -0500</pubDate>
      <comments>http://www.manager-tools.com/2007/01/the-juggling-koan/#comments</comments>
      <enclosure url="http://podcasts.manager-tools.com/manager-tools-2007-01-15.mp3" length="24281204" type="audio/mpeg" />
      <guid isPermaLink="true">http://www.manager-tools.com/2007/01/the-juggling-koan/</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>The Juggling Koan</itunes:subtitle>
      <itunes:summary>Mark recently blogged with our first ever management koan, "What Would An Effective Manager Do?" In this cast, we share the answer.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>The Art of Delegation - Part 2 (Updated)</title>
      <link>http://www.manager-tools.com/2005/08/the-art-of-delegation/</link>
      <description>
        <![CDATA[Today, Mark and I discuss the topic of Delegation.  There probably isn't a management book out there that doesn't talk about the importance of delegation.  However, very seldom does the author get into the type of detail we'll discuss today.  Today, we cover the "how to" ... how to determine what and to whom to delegate and specifically what specific steps to take when delegating to an individual.]]>
</description>
      <pubDate>Mon, 22 Aug 2005 09:46:27 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/08/the-art-of-delegation/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>The Art of Delegation - Part 2</itunes:subtitle>
      <itunes:summary>Today, Mark and I discuss the topic of Delegation. There probably isn't a management book out there that doesn't talk about the importance of delegation. However, very seldom does the author get into the type of detail we'll discuss today. Today, we cover the "how to" ... how to determine what and to whom to delegate and specifically what specific steps to take when delegating to an individual.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>The Art of Delegation - Part 1 (Updated)</title>
      <link>http://www.manager-tools.com/2005/08/the-art-of-delegation/</link>
      <description>
        <![CDATA[Today, Mark and I discuss the topic of Delegation.  There probably isn't a management book out there that doesn't talk about the importance of delegation.  However, very seldom does the author get into the type of detail we'll discuss today.  Today, we cover the "how to" ... how to determine what and to whom to delegate and specifically what specific steps to take when delegating to an individual.]]>
</description>
      <pubDate>Mon, 22 Aug 2005 09:45:27 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/08/the-art-of-delegation/#comments</comments>
      <enclosure url="https://www.manager-tools.com/system/files/podcast/mp3/mt_basics/manager-tools-delegation-part-1.mp3" length="32931393" type="audio/mpeg" />
      <guid isPermaLink="false">0B25AD0B-CEB9-461E-B0FB-40DF1ECA8GG3</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>The Art of Delegation - Part 1</itunes:subtitle>
      <itunes:summary>Today, Mark and I discuss the topic of Delegation. There probably isn't a management book out there that doesn't talk about the importance of delegation. However, very seldom does the author get into the type of detail we'll discuss today. Today, we cover the "how to" ... how to determine what and to whom to delegate and specifically what specific steps to take when delegating to an individual.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>The Coaching Model Revised - Part 2</title>
      <link>http://www.manager-tools.com/2009/07/coaching-model-revised-part-2/</link>
      <description>
        <![CDATA[In this cast, we complete our discussion of the Revised Manager Tools Coaching Model.]]>
</description>
      <pubDate>Sun, 19 Jul 2009 10:58:17 -0400</pubDate>
      <category>coaching</category>
      <category>podcasts</category>
      <comments>http://www.manager-tools.com/2009/07/coaching-model-revised-part-2#comments</comments>
      <enclosure url="https://traffic.libsyn.com/secure/manager-tools/manager-tools-2009-07-20.mp3" length="35474924" type="audio/mpeg" />
      <guid isPermaLink="false">http://www.manager-tools.com/2009/07/coaching-model-revised-part-2/</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>In this cast, we complete our discussion of the Revised Manager Tools Coaching Model.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>The Coaching Model Revised - Part 1</title>
      <link>http://www.manager-tools.com/2009/07/coaching-model-revised/</link>
      <description>
        <![CDATA[This cast describes the Manager Tools Revised Coaching Model.]]>
</description>
      <pubDate>Sun, 12 Jul 2009 13:09:52 -0400</pubDate>
      <category>coaching</category>
      <category>podcasts</category>
      <comments>http://www.manager-tools.com/2009/07/coaching-model-revised#comments</comments>
      <enclosure url="https://traffic.libsyn.com/secure/manager-tools/manager-tools-2009-07-13.mp3" length="32556733" type="audio/mpeg" />
      <guid isPermaLink="false">http://www.manager-tools.com/2009/07/coaching-model-revised/</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>This cast describes the Manager Tools Revised Coaching Model.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Improve Your Feedback</title>
      <link>http://www.manager-tools.com/2006/02/improve-your-feedback/</link>
      <description>
        <![CDATA[It's been quite a while since we talked about feedback. We think one of the reasons for that is that there's some negativity to it. What we mean by that is that one on ones are an easy winner. It's about your team member, they want more time with you, a half hour with you every week seems too good to be true. And, if you've stuck to it, you've noticed improvements in areas that go beyond just employee relationships. Maybe they're kind of hard on your schedule INITIALLY, but they're perceived positively.]]>
</description>
      <pubDate>Fri, 17 Feb 2006 11:00:02 -0500</pubDate>
      <comments>http://www.manager-tools.com/2006/02/improve-your-feedback/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>Improve Your Feedback</itunes:subtitle>
      <itunes:summary>It's been quite a while since we talked about feedback. We think one of the reasons for that is that there's some negativity to it. What we mean by that is that one on ones are an easy winner. It's about your team member, they want more time with you, a half hour with you every week seems too good to be true. And, if you've stuck to it, you've noticed improvements in areas that go beyond just employee relationships. Maybe they're kind of hard on your schedule INITIALLY, but they're perceived positively.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Feedback - Revisited!</title>
      <link>http://www.manager-tools.com/2005/10/feedback-revisited/</link>
      <description>
        <![CDATA[We've received a great many questions, comments, and kudos for our show in July on the Feedback Model. Many listeners are discovering the power of feedback, of taking it out of the realm of the rare and into the stream of the every day. Not to sound repetitive, but most managers see feedback as akin to holding their breath - waiting as long as possible, and then creating a lot of sound and often fury. The Feedback Model tells us to see feedback like breathing - so regular as to become unnoticed.Many of you have written asking questions about how to counter some of the typical responses to the feedback you give. "What do I do or say when they tell me they'll 'think about it'? What if they SAY they'll make the change, only to continue in their ineffective behavior patterns? As you might imagine, we've dealt with these issues before, and this show talks about the approach to take, and once again, gives you SPECIFIC things to say and why they work.We do a brief review of the feedback model at the front of the cast, but still encourage you to give a listen to our original cast, in the July Archives.]]>
</description>
      <pubDate>Mon, 10 Oct 2005 08:01:00 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/10/feedback-revisited/#comments</comments>
      <enclosure url="http://podcasts.manager-tools.com/manager-tools-2005-10-10.mp3" length="19265664" type="audio/mpeg" />
      <guid isPermaLink="true">http://www.manager-tools.com/2005/10/feedback-revisited/</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>Feedback - Revisited!</itunes:subtitle>
      <itunes:summary>We've gotten a great many questions, comments, and kudos for our show in July on the Feedback Model. Many listeners are discovering the power of feedback, of taking it out of the realm of the rare and into the stream of the every day. Not to sound repetitive, but most managers see feedback as akin to holding their breath - waiting as long as possible, and then creating a lot of sound and often fury. The Feedback Model tells us to see feedback like breathing - so regular as to become unnoticed.Many of you have written asking questions about how to counter some of the typical responses to the feedback you give. "What do I do or say when they tell me they'll 'think about it'? What if they SAY they'll make the change, only to continue in their ineffective behavior patterns? As you might imagine, we've dealt with these issues before, and this show talks about the approach to take, and once again, gives you SPECIFIC things to say and why they work.We do a brief review of the feedback model at the front of the cast, but still encourage you to give a listen to our original cast, in the July Archives</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Giving Effective Feedback - Part 4 (Updated)</title>
      <link>http://www.manager-tools.com/2005/07/giving-effective-feedback/</link>
      <description>
        <![CDATA[In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members.  Feedback is the most frequently-used tool of effective managers.  What is feedback?  Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.]]>
</description>
      <pubDate>Mon, 18 Jul 2005 17:29:25 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/07/giving-effective-feedback/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>Giving Effective Feedback - Part 4</itunes:subtitle>
      <itunes:summary>In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Giving Effective Feedback - Part 3 (Updated)</title>
      <link>http://www.manager-tools.com/2005/07/giving-effective-feedback/</link>
      <description>
        <![CDATA[In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members.  Feedback is the most frequently-used tool of effective managers.  What is feedback?  Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.]]>
</description>
      <pubDate>Mon, 18 Jul 2005 17:28:25 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/07/giving-effective-feedback/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>Giving Effective Feedback - Part 3</itunes:subtitle>
      <itunes:summary>In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Giving Effective Feedback - Part 2 (Updated)</title>
      <link>http://www.manager-tools.com/2005/07/giving-effective-feedback/</link>
      <description>
        <![CDATA[In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members.  Feedback is the most frequently-used tool of effective managers.  What is feedback?  Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.]]>
</description>
      <pubDate>Mon, 18 Jul 2005 17:27:25 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/07/giving-effective-feedback/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>Giving Effective Feedback - Part 2</itunes:subtitle>
      <itunes:summary>In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
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    <item>
      <title>Giving Effective Feedback - Part 1 (Updated)</title>
      <link>http://www.manager-tools.com/2005/07/giving-effective-feedback/</link>
      <description>
        <![CDATA[In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members.  Feedback is the most frequently-used tool of effective managers.  What is feedback?  Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.]]>
</description>
      <pubDate>Mon, 18 Jul 2005 17:26:25 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/07/giving-effective-feedback/#comments</comments>
      <enclosure url="https://traffic.libsyn.com/secure/manager-tools/manager-tools-feedback-part-1.mp3" length="23907236" type="audio/mpeg" />
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>Giving Effective Feedback - Part 1</itunes:subtitle>
      <itunes:summary>In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>Questions and Answers on One-on-Ones</title>
      <link>http://www.manager-tools.com/2005/07/questions-and-answers-on-one-on-ones/</link>
      <description>
        <![CDATA[In today's show we continue our conversation on one-on-ones.  In addition to a brief review (very brief -- not a substitute for listening to the previous two shows!), we review a number of questions and finer points.]]>
</description>
      <pubDate>Sun, 10 Jul 2005 18:59:48 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/07/questions-and-answers-on-one-on-ones/#comments</comments>
      <enclosure url="https://traffic.libsyn.com/secure/manager-tools/manager-tools-2005-07-11.mp3" length="16027776" type="audio/mpeg" />
      <guid isPermaLink="true">http://www.manager-tools.com/2005/07/questions-and-answers-on-one-on-ones/</guid>
      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:summary>In today's show we continue our conversation on one-on-ones. In addition to a brief review (very brief -- not a substitute for listening to the previous two shows!), we review a number of questions and finer points.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>One on Ones - Part 3 (Updated)</title>
      <link>http://www.manager-tools.com/2005/07/the-single-most-effective-management-tool-part-1/</link>
      <description>
        <![CDATA[Mark and Mike finish their discussion on the single most effective management tool - the one-on-one.]]>
</description>
      <pubDate>Mon, 04 Jul 2005 17:24:52 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/07/the-single-most-effective-management-tool-part-1/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>The Single Most Effective Management Tool - One on Ones, Part 3</itunes:subtitle>
      <itunes:summary>Mark and Mike finish their discussion on the single most effective management tool - the one-on-one.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>One on Ones - Part 2 (Updated)</title>
      <link>http://www.manager-tools.com/2005/07/the-single-most-effective-management-tool-part-1/</link>
      <description>
        <![CDATA[Mark and Mike continue their discussion on the single most effective management tool - the one-on-one.]]>
</description>
      <pubDate>Mon, 04 Jul 2005 17:23:52 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/07/the-single-most-effective-management-tool-part-1/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>The Single Most Effective Management Tool - One on Ones, Part 2</itunes:subtitle>
      <itunes:summary>Mark and Mike continue their discussion on the single most effective management tool - the one-on-one.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
    </item>
    <item>
      <title>One on Ones - Part 1 (Updated)</title>
      <link>http://www.manager-tools.com/2005/07/the-single-most-effective-management-tool-part-1/</link>
      <description>
        <![CDATA[Mark and Mike discuss the single most effective management tool - the one-on-one.]]>
</description>
      <pubDate>Mon, 04 Jul 2005 17:22:52 -0400</pubDate>
      <comments>http://www.manager-tools.com/2005/07/the-single-most-effective-management-tool-part-1/#comments</comments>
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      <itunes:author>Michael Auzenne and Mark Horstman</itunes:author>
      <itunes:subtitle>The Single Most Effective Management Tool - One on Ones, Part 1</itunes:subtitle>
      <itunes:summary>Mark and Mike discuss the single most effective management tool - the one-on-one.</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <dc:creator>mauzenne</dc:creator>
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