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                         Issue 30 -  15th June 2000

Welcome to PC Alert, the email newsletter that keeps you informed
of the best new tech support resources on the Internet.

PC Alert is free. If you like it, why not share the good news and
email a copy to a friend or colleague.

PC Alert is sponsored by PC Support Advisor and PC Network
Advisor, the standard reference sources for support professionals.

Find out how much easier your tech support job can be - get free copies
of PC Support Advisor and Network Advisor now at
http://www.itp-journals.com.

Robert Schifreen, Editor
 

PS:  Do you have a favourite site that you'd like to see featured
in PC Alert?  If so, send details to me at editor@itp-journals.com.

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IN THIS ISSUE

1.  Outlook Security Patch released
2.  Patch Prevents NT4 Crashes
3.  Free guide to Email security
4.  The Integrity Protection Driver Project
5.  IE security bugs fixed
6.  SR1a Still Causing Problems
7.  SYSKEY compromises EFS
8.  Instant Copy Protection
9.  Ultraseek
10. Answers to your technical queries
11. Staff Scheduler
12. Shush that PC
13. The wonderful NT Resource Kit
14. How to create bootable CDs

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1.  Outlook Security Patch released

Microsoft has released an important security patch for Outlook 98 and
Outlook 2000 (though not for Outlook Express).  It works by limiting or
removing those features in Outlook which have been used by viruses such
as Love Bug and Melissa in order to spread themselves.  Note that the
patch for Outlook 2000 requires SR-1 too.

http://officeupdate.microsoft.com

2.  Patch Prevents NT4 Crashes

Microsoft has issued a patch for NT4 which fixes a weakness in the
remote registry server that could cause it to hang the entire machine,
requiring a reboot.

http://www.microsoft.com/technet/security/bulletin/fq00-040.asp

3.  Free guide to Email security

Content Technologies, the company behind Mimesweeper, has published
a free guide to developing an email content security policy.  Although
much of the guide is a thinly-disguised plug for Mimesweeper, it's still
useful reading for any support person considering what sort of email
attachments need to be controlled within an organisation.

http://www.mimesweeper.com

4.  The Integrity Protection Driver Project

A group of security-conscious people are attempting to put together a
device driver for Windows NT/2000 designed to detect and reject
attempts by hacker tools to gain root access to systems.

Worth a look if you're responsible for the security of your servers.

http://www.pedestalsoftware.com

5.  IE security bugs fixed

Two security bugs in Internet Explorer have been fixed by a new patch
issued by Microsoft this week.   The patch concerns the way that IE
handles digital certificates.

http://www.microsoft.com/technet/security/bulletin/fq00-039.asp

6.  SR1a Still Causing Problems

Microsoft released a new version of Service Release 1 for Office 2000
recently, under the name SR-1a.  But it's still causing problems
for some Office users, who now find that their Office apps exit
immediately after loading.

Microsoft has a cure, which is detailed in a Knowledgebase article.

http://support.microsoft.com/support/kb/articles/q255/5/03.asp

7.  SYSKEY compromises EFS

A number of problems with the Windows 2000 Encrypting File System are
coming to light.  One particular problem reported by security company
ISS concerns the way that inappropriate default settings for SYSKEY are
used.  Microsoft currently denies that these settings represent a
weakness in EFS.

http://www.microsoft.com/technet/security/analefs.asp

8.   Instant Copy Protection

If you're developing commercial software, you're probably thinking of
using some form of copy protection.  If so, and you want something
cheap and simple, you could do worse than evaluation a rather clever
program called Gus.

http://www.copyprotection.com

9.  Ultraseek

Need a search engine for your intranet?  Ultraseek Server will probably
do everything you need, and a 30-day eval version can be downloaded
from the vendor's Web site.

http://software.infoseek.com/products/ultraseek/hop/ultrahop.htm

10.  Answers to your technical queries

Techcrawler is a search engine specifically geared to locating
the answers to technical questions.  So next time you're stumped
for an answer to a user's problem, look it up on techcrawler.

http://www.techcrawler.com

11.  Staff Scheduler

You need to provide 24-hour support cover for your organisation, and
you have 11 staff.  What's the most efficient way to draw up a
roster?  Visual Staff Scheduler is the software package you need.

http://www.lts.uk.com/staff.htm

12.  Shush that PC

The fan is often the most unreliable component in a PC or server.  Even
if it works OK, it's often incredibly noisy.  This can cause problems
in small offices.  The solution is a replacement fan that's designed to
be extra quiet.

http://www.quietpc.com

13.  The wonderful NT Resource Kit

Microsoft's marketing machine tends to keep quiet about the Windows NT
Resource Kit.  We think that's a shame, as it contains some very
handy utility programs which Windows network administrators will
find useful.  An article in the current issue of PC Network Advisor
highlights some of those tools, and you can read the full article online.

http://www.itp-journals.com/nasample/r1520.pdf

14.  How to create bootable CDs

If you need to roll out a patch or utility to your users, distributing
it on a bootable CD-ROM keeps things easy for them.  The current issue
of PC Support Advisor shows how to do it.  The complete article is
online as a PDF file.

http://www.itp-journals.com/sasample/t1214.pdf

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                             ABOUT PC ALERT

PC Alert is produced by International Technology Publishing, the
publishers of PC Support Advisor and PC Network Advisor, the standard
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(c) Copyright International Technology Publishing 2000