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IN THIS SPECIAL
Support Alert is Merging with Windows Secrets
1. MANAGING YOUR SUBSCRIPTION
0.0 SUPPORT ALERT
IS MERGING WITH WINDOWS SECRETS
On July 24,
the Support Alert Newsletter will merge with the Windows Secrets
Newsletter to bring you a better publication on software and
growth of the Support Alert Newsletter has made it too much work for
me to handle by myself. The administrative requirements of 150,000
subscribers meant I was spending too much time sorting out
subscription problems and not enough time finding you the best free
the two e-mail newsletters into one, I'm getting production and
administrative help from Windows Secrets, which will free up my time
to write more stuff for you. That means more great freeware finds
and more useful and practical PC tips.
becoming the senior editor of the combined newsletter, which will be
called Windows Secrets & Support Alert, as shown in the image
at left. (After a transitional period, we'll shorten the name.)
After the merger, the combined newsletter will reach more than
400,000 tech users.
The combined newsletter will come out weekly rather than monthly,
and my freeware reviews will be in every second issue. That means
you will be hearing from me twice as often as before. However, each
newsletter you receive will be shorter (but more timely) than the
old, monthly Support Alert.
Secrets & Support Alert are merging our newsletters, we are not
merging our websites. My website techsupportalert.com will continue
on as before. Indeed, in its new freeware wiki format, I will be
giving it my full personal support to make it the best freeware
resource on the web.
working on the combined newsletter with editorial director Brian
Livingston, who is the co-author of 11 books in the "Windows
Secrets" series. Some other writers I'll be joining with are Woody
Leonhard, the co-author of several "For Dummies" books, and Scott
Dunn, who's been a contributor to PC World magazine for 15 years.
I do hope
you'll support my new writing project. I'm sending you this special
announcement today because there are are just a few small steps you
need to take.
0.1 Set your preferences for the combined publication
Brian and I have combined and de-duplicated our two newsletter
lists. We're already using his faster Windows Secrets server for
customer service. We've given you a new "reader number," which is
Every email newsletter you receive from us in the future will
contain this number. Look for it, and you can be sure that a message
truly came from the Windows Secrets server and not from some
Your e-mail address: email@example.com
Your reader number: 91852-52874
Our new, combined publication has several options that Support Alert
didn't have. Please use the following link to let me know your
delivery preferences — it takes less than one minute:
Set your publication preferences now
thank you for taking the time to select your options, I've created a
new, 38-page e-book, 9 Free Programs Every PC Should Have.
This printable, PDF document brings together in one place my top
recommendations on the most essential utilities. You can read the
e-book and immediately download for free all of the programs it
This e-book is not available anywhere else. Only newsletter
subscribers can get it. To obtain your copy, simply use the link
above to set your preferences. After you're done, you'll see a
0.2 Use my new e-mail address and IP addresses
Starting today, please use the following email address, instead of
my old email addresses, to contact me about articles I've written
for the newsletter or anything else about the publication. If you
need to contact me about my website techsupportalert.com or
personally then use the
site contact form
on that website.
To make sure
you receive the newsletter, enter the above address into your email
program's address book and any "safe senders" list it uses.
Perhaps you work for a company that manages its own mail server. If
so, you can get even more reliable delivery by "whitelisting" the
newsletter's Internet Protocol addresses. Ask your administrator to
accept mail from the following IP addresses, which now send you the
newsletter and any replies to messages you may send our writers and
18.104.22.168 and 22.214.171.124
By adding the
newsletter's email address to your address book, inserting it on
your "safe senders" list, and whitelisting the above IP addresses
(if you run a mail server), you should receive the publication with
0.3 Merge your subscriptions if you get both newsletters
Most of my subscribers will receive only a single copy of the
combined newsletter. If you receive two copies on July 24, it means
you've subscribed to both Windows Secrets and Support Alert using
two different email addresses.
If that's the case, use the following link to merge the two
subscriptions into one:
Use this link to merge two subscriptions
If you have a paid subscription to Support Alert or Windows Secrets
or both, we have automatically given you credit for the number of
paid months you have remaining. If you merge two paying
subscriptions, you'll get the combined number of months.
0.4 We've dropped the fixed subscription fee to get the paid
The combined Windows Secrets & Support Alert Newsletter will have
no fixed fee for you to get the better, paid version. We
want to make it as easy as possible for everyone to get all of the
great information that's only provided in our paid content.
If you're not already a paying subscriber, you can now get the
premium content by making a financial contribution of whatever
amount it's worth to you. Just use the following link, and
you'll immediately be upgraded to our premium level:
How to get the premium content with no fixed fee
My twice-monthly reviews of the best free software will appear in
the paid section of the combined newsletter. Fortunately for you,
there's no fixed fee any more. If you think my writing — and that of
the other writers — is worth anything, just kick in
something and you'll get our paid content for a full 12 months.
0.5 How to unsubscribe if you don't want great tech info
I hope you'll stick around to see how good the combined e-mail
newsletter will be. But, if you wish, you can unsubscribe from both
the Windows Secrets Newsletter and the Support Alert Newsletter at
any time with a single click:
Use this link to unsubscribe
You don't need to unsubscribe if you're simply concerned about
privacy. Windows Secrets has a strict
does not rent its list or send mailings that are unrelated to the
0.6 One more Support Alert Newsletter on the 17th of July
I'll put out one more Support Alert Newsletter, which you should
receive around the 17th of July. After that, you'll receive on the
21st of July a final reminder like this one about the merger of the
On the 24th of July, you'll receive the first combined issue of
Windows Secrets & Support Alert. I know you'll like our new material
and our new writers on the inner workings of technology.
Our updated subscription and information links are summarized in the
next section below. Thanks for your support, and I'll see you in the
next issue on the 17th of July.
1.0 MANAGE YOUR
Subscribe: To get the new, combined Windows Secrets & Support
Alert Newsletter, anyone may sign up online for free at:
If you no longer wish to receive the Windows Secrets & Support
Alert Newsletter, use this
unsubscribe link. No password is required.
To change your delivery email address: visit your
Premium Edition subscribers: you can now manage any free
edition subscription separately from any premium subscription you
may have, if you used two different addresses.
The Windows Secrets & Support Alert Newsletter is published
Attn: #120 Editor
1700 7th Ave., Suite 116
Seattle, WA 98101-1323 USA
Vendors, please send no unsolicited packages to this address
(readers' letters are fine).
Support Alert Newsletter is a registered online serial publication:
ISSN 1448-7020. Content of the newsletter is Copyright © 2008
Support Alert Ltd. and published under license by WindowsSecrets.com
See you next issue!