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Old 10. Apr 2009, 01:35 PM   #1 (permalink)
0as
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Default Please help me in choosing web hosting

Hi everyone,
I am sorry for possible offtopic, but I need your help in find new web hosting provider as soon as possible, because my current host (ixwebhosting.com) is kicking me off, they say 'your account is using a lot server resources', but my website gets only about 200 visitors per day and my disk usage is 1500 MB (maybe they do not like that?)

Anyway, what would be your recommendations for getting reliable web hosting? Where are you hosting your websites? Are you happy with your providers?

I am now checking http://www.hosting24.com/ - offer looks very nice, but is it real that they can provide unlimited disk space?
I have contacted them about this question and they say something that "These days 500GB disk drive costs only $30 per month, so if some day we will run out of disk space we will simply add new 500GB disk drive with almost zero costs and you can continue uploading without any problems".

What do you think about it? Maybe things have changed in last 4 years? With my current provider I get only 2GB of disk space for $10 per month..
Any ideas and suggestions are much appreciated.
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Old 10. Apr 2009, 02:23 PM   #2 (permalink)
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Try here:
http://www.techsupportalert.com/free...read.php?t=397
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Old 10. Apr 2009, 02:43 PM   #3 (permalink)
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Hiya.

OK, let's think what you need. Basically, a large webspace allocation - but not much bandwidth. Also nothing else, according to your post - but probably there is more to it than you say - we need to know about databases, dynamic webapps etc.

Is your site a flat site or dynamic? (Using HTML / PHP / ASP static pages, or run off a database.)
If dynamic, is it a CMS / forum / blog / ecommerce or whatever?

The host you mentioned, Hosting24, is the paid upgrade version of 000webhost. I just looked at that and found a couple of issues - you can read about it in the Best Free Webhost? thread. For example you wouldn't want to go there if you have a dynamic (database-driven) website, as they run the virtual filepath system, which is rare, and maybe OK on flat sites but a mega pain with DB-driven sites. Lots of fun with htaccess.

You could try Hostgator, they have a big resource allocation. Hosts like them often advertise 'unlimited' webspace and 'unlimited' bandwidth - but there is no such thing of course, like unlimited broadband, it doesn't exist. If you use a lot then they soon get stroppy. 'Unlimited' DSL is normally limited to 50GB a month bandwidth, and the same goes for unlimited hosts: you're limited to 50,000 iNodes (= files - pages, images or whatever), and 25% of the server resources.

These are big limits though, most people could never get anywhere near them.

So it depends what you need exactly and what sort of site you have. Search for 'unlimited webspace' because that looks like your main feature, 1.5GB is big, most people's sites are well under 500MB.

And this all assumes you want to be hosted in the US.
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Old 10. Apr 2009, 04:30 PM   #4 (permalink)
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Hi 0as,

I am not sure if you're looking for a free web hoster. If so, then follow Peter's link.

If you are willing to pay, my top recommendation is:
http://www.1and1.com

Originally from Germany, where they are probably the most popular hoster, they expanded their business to the Americas. What I like most is the technology and most of all the web frontend for administering your domains and web services. I haven't seen any better. I made very good experiences with support as well.

1and1 has several packages to purchase for different prices. Check them out if you like.
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Old 21. Jan 2010, 11:26 AM   #5 (permalink)
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Quote:
Originally Posted by 0as View Post
What do you think about it? Maybe things have changed in last 4 years? With my current provider I get only 2GB of disk space for $10 per month..
Any ideas and suggestions are much appreciated.
My current recommendations for web hosting are:

HawkHost

MDDHosting
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Old 21. Jan 2010, 12:58 PM   #6 (permalink)
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Exclamation Please fully research 1and1.com before going with them!!!!

George is one of our favorite editors around here, but I am going to have to very respectfully disagree with him. Sorry George.

One BIG warning about 1and1.com I used them for several years in the USA. I had no problems with them for a long time and they are very cheap. Then I started having problems. I had registered a older artist friend's domain name through them and set up his site on my hosting space since I had more than I needed. Then he up and died So when the time came I cancelled the domain name. They auto renewed it anyway. My emails went unanswered, and I started checking around. It was happening to hundreds of people in the States. Different management than in Germany or something. If you are in the States, check with the Better Business Bureau, they have the worst grade you can get -- a solid F. In the last 36 months they have had 847 complaints leveled against them. http://www.dc.bbb.org/report.html?na...040770#Ratings

I started looking into moving to a new provider, and that is when I started thinking I had sold my soul to the devil. I found out to cancel my service with them, I had to find a hidden web page (no link on their main site) then send them a cancellation request by email, then also fax them a conformation in one day that I really indeed wanted to cancel. Then the fax got ignored or lost. Then I had to do it all over again. Then when the time came they still auto renewed my service for a year, or at least they tried. I had cancelled that credit card. They turned me over to a collect agency.

About that time hundreds of users started seeking a class action lawsuit against them for exactly the same type practices. I don't know what became of that, but I finally got away from their iron grip. But I never did get my domain name from them. They denied or ignored my requests and the requests of my new host to turn it over. They wanted $3500 to release it to me. NO Kidding. Over the years the price to buy it has dropped too $109, but I won't give them a dime. Perhaps their practices have changed since I was with them, but that is a lot to live down.

Anyway you might want to read all the fine print in their license agreement, because you are practically signing in blood if you go with them.

Here are the juiciest parts. Especially note the parts in red.
Quote:
21.1 .......You consent to personal jurisdiction and venue in such courts and you waive any challenge to personal jurisdiction or venue in such courts. You further agree that 1&1 shall be entitled to collect its attorneys' fees, costs and other expenses in the event that 1&1 acts to enforce this arbitration and forum selection clause, regardless of whether 1&1 prevails in the underlying action.......

21.4

In addition to the foregoing, YOU HEREBY AGREE THAT AS A PART OF THE CONSIDERATION FOR THIS AGREEMENT, YOU WAIVE THE RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE ARISING BETWEEN YOU AND 1&1 THAT IS IN ANY WAY RELATED TO THE SUBJECT MATTER OF THIS AGREEMENT, and that such waiver shall be enforceable up to and including the day that trial is to start, and even if the arbitration provisions of this paragraph are waived.

21.5

Neither you nor 1&1 may be a representative of other potential claimants or a class of potential claimants in any dispute concerning or relating to this Agreement, nor may two or more individuals' disputes be consolidated or otherwise determined in one proceeding. YOU AND 1&1 ACKNOWLEDGE THAT THIS SECTION 21.5 WAIVES ANY RIGHT TO PARTICIPATION AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLASS ACTION

In a nut shell. You can't fight us over anything we do to you. Even if you do we will rake you over the coals and even if you win we will leave you with $1000's of dollars of our over paid attorney's fees.

I rest my case!
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Old 22. Jan 2010, 06:16 AM   #7 (permalink)
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Quote:
Originally Posted by Ritho View Post
George is one of our favorite editors around here, but I am going to have to very respectfully disagree with him. Sorry George.

One BIG warning about 1and1.com I used them for several years in the USA. I had no problems with them for a long time and they are very cheap. Then I started having problems. I had registered a older artist friend's domain name through them and set up his site on my hosting space since I had more than I needed. Then he up and died So when the time came I cancelled the domain name. They auto renewed it anyway. My emails went unanswered, and I started checking around. It was happening to hundreds of people in the States. Different management than in Germany or something. If you are in the States, check with the Better Business Bureau, they have the worst grade you can get -- a solid F. In the last 36 months they have had 847 complaints leveled against them. http://www.dc.bbb.org/report.html?na...040770#Ratings

I started looking into moving to a new provider, and that is when I started thinking I had sold my soul to the devil. I found out to cancel my service with them, I had to find a hidden web page (no link on their main site) then send them a cancellation request by email, then also fax them a conformation in one day that I really indeed wanted to cancel. Then the fax got ignored or lost. Then I had to do it all over again. Then when the time came they still auto renewed my service for a year, or at least they tried. I had cancelled that credit card. They turned me over to a collect agency.

I rest my case!
I'll add my respectful disagreement here. I had many of the same problems with them. They auto-renewed the account I had canceled by snail mail and fax, as per their instructions 2 years previous.
They didn't seem to care that the account had been canceled 2 years ago, they would not refund the money, I could not get a supervisor on the phone (they said they had none) and the normal customer service people were rude to the point of name calling and hanging up on me. I am and always have been very calm and considerate dealing with customer service people, they were no exception - I guess they took exception to me explaining what had happened and asking how I could go about having the issue fixed.
I ended up getting a new credit card number after that. That was the best way I came up with to keep it from happening again.
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Old 22. Jan 2010, 06:22 AM   #8 (permalink)
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I forgot to add that I've been using Dreamhost for years now and have been very happy with them. Are they perfect? No, but they never leave you in the dark if something happens and they don't say its your fault something isn't working. They get up in the middle of the night if there's server trouble, and they post what is going on, how long it might take to fix it, and post again when it's fixed. They maintain a status log separate from their servers so they can let people know what's going on.
http://www.dreamhoststatus.com/

The other hosting company that rocks is bluehost.
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Old 22. Jan 2010, 08:36 AM   #9 (permalink)
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Default As Cheap as the Mega Hosts - Quality of the Premium

After my ordeal with 1&1 I began to do some deep research into the "bigger" companies many that have already been mentioned. I was probably a little shell shocked, so I was leery of another mega-budget-host provider. Though I found some that had pretty good ratings among their customers, I was looking for a near perfect score. I began to look into some of the smaller companies that had been around for good number of years, but most of them came a with a premium price.

Then I ran across a small to medium size company that looked interesting. Began to look for customer reviews, and I could not hardly believe all the positive things being said about them. Out of hundreds of reviews I only found 5 or 6 bad ones. Most of the reasons the complainers gave were lame and sounded like it was their first hosting experience. I saw that they had on-line chat support so (call me evil if you wish) I started a session and began to ask all kinds of irritating and stupid questions, and really gave the guy a hard time. You could tell he was a little exasperated, but was polite and helpful with every answer. After doing this for a while I told him I had done it on purpose to test the quality of the customer support, and that I had come from a bad situation with my last host. He thought my method was humorous and original. Every experience with customer support since then has been exactly the same. In fact if you go to the forum and make a post or complain about anything, the owner of the company himself often answers and helps you resolve the problem. I have had 99.9% uptime over the past two years.

So here are the details of the hosting account I use.

I use their Personal Pro Hosting Account.
  • Linux Hosting $7.00 a month
  • First Domain Name registration Free Forever
  • 99.9% Uptime guarantee or the month is free
  • Unlimited Disk Space and Bandwith
  • Unlimited Domains - Subdomains - Domain Aliases
  • Unlimited FTP accounts - Mail Boxes
  • Unlimited Databases
  • Just about everything else I could ever want.

They also have a $4 per month Personal account that is the same as the above, the only difference being you are limited to 6 domains.

Can anyone beat the above? Does anyone want to know more?
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Last edited by Ritho; 22. Jan 2010 at 08:38 AM.
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Old 22. Jan 2010, 10:47 AM   #10 (permalink)
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Can I just add to this sorry saga, the #1 rule for organising your web presence:

Never, ever, UNDER ANY CIRCUMSTANCES allow your webhost to hold your domain/s

Always have your domains held by an independent domain registrar with a spotless reputation and a comprehensive control panel with instant access to nameserver settings, EPP codes to transfer a domain out immediately, Whois masking etc. Google for complaints about any registrar before buying from them. Some of the big name registrars and hosts have been involved in what you or I would call fraud (as noted earlier). Always use the https: version of the URL when searching or buying domains.

If you are going to use a dynamic webapp of any kind (forum, blog, cms, wiki) then you will need to know the server tech spec before you sign up. If you run database-driven software, then be aware you are paying your host for good security more than anything else - the widgets don't matter half as much as if they know they should have PHP register_globals switched off, for example.

Personally I don't like servers without cPanel, as it makes site management incredibly easy compared to those with other panels, or FTP and SSH only.

Don't get Windows hosting unless you are running ASP or .NET webapps. And even then, ensure you get PHP and MySQL on the server so that you can run a real web analytics app or a good blog app. No one ever heard of the ASP versions of those and there's a good reason.
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