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Forum: General Computer Support 03. Sep 2010, 12:43 AM
Replies: 37
Views: 11,332
Posted By Jay F
I've run CC twice, and thought I'd removed all...

I've run CC twice, and thought I'd removed all traces of Norton, but I see six Symantec entries and four Norton entries when I search in Vista. So I deleted them, and ran CC again. Thank you so much.
Forum: General Computer Support 03. Sep 2010, 12:00 AM
Replies: 37
Views: 11,332
Posted By Jay F
Yes. I uninstalled (again) Norton using the...

Yes. I uninstalled (again) Norton using the program listed above.
Forum: General Computer Support 02. Sep 2010, 11:43 PM
Replies: 37
Views: 11,332
Posted By Jay F
Thank you. I found out that the first version of...

Thank you. I found out that the first version of CCleaner I DLed was "ransomware" (great name, no?). And I found out how to find the real thing on another forum.

I'm going to do the norton thing...
Forum: General Computer Support 02. Sep 2010, 11:05 PM
Replies: 37
Views: 11,332
Posted By Jay F
Is CCleaner really worth $30? They kind of...

Is CCleaner really worth $30? They kind of scammed me into thinking I could use the program for free, but when you DL it, you find out they'll only fix a few things. If you want it to fix everything...
Forum: General Computer Support 02. Sep 2010, 10:52 PM
Replies: 37
Views: 11,332
Posted By Jay F
I don't know, but I don't think my trouble came...

I don't know, but I don't think my trouble came from iTunes.

Scans?


I'll try CCleaner.

How would I do this? Although I elected to have my Norton settings saved, there's nothing in...
Forum: General Computer Support 02. Sep 2010, 09:38 PM
Replies: 37
Views: 11,332
Posted By Jay F
I have now restarted my computer, and it has all...

I have now restarted my computer, and it has all its colorful Vista fabulousness back, and FF popped right up when I clicked it once.

Does anyone have a recommendation for an antivirus program...
Forum: General Computer Support 02. Sep 2010, 09:31 PM
Replies: 37
Views: 11,332
Posted By Jay F
No, I can access it. It turns out I didn't need...

No, I can access it. It turns out I didn't need to.





That fixes it. It said "Modified Theme" when I got in there, and I changed it back to "Windows Vista Theme."

And now, everything...
Forum: General Computer Support 02. Sep 2010, 08:51 PM
Replies: 37
Views: 11,332
Posted By Jay F
Thank you, Anupam. What would be the...

Thank you, Anupam.

What would be the settings? The instruction I was following was to:

"Try Safe Mode: Start Menu > Mozilla Firefox > Mozilla Firefox (Safe Mode). Checkmark "Disable All...
Forum: General Computer Support 02. Sep 2010, 08:11 PM
Replies: 37
Views: 11,332
Posted By Jay F
I don't know what that means. And the lack of...

I don't know what that means. And the lack of color is on every page, not just my desktop (which happens to be solid black right now, but I think that's because I moved all my pictures to my new...
Forum: General Computer Support 02. Sep 2010, 06:58 PM
Replies: 37
Views: 11,332
Posted By Jay F
Are you talking about my initial issue? I...

Are you talking about my initial issue?

I went to that site by ghacks, and didn't really understand it. It seems to promote something, "custom builds," then quickly acknowledges the fact that...
Forum: General Computer Support 02. Sep 2010, 06:22 PM
Replies: 37
Views: 11,332
Posted By Jay F
It seems possible that Norton was causing Firefox...

It seems possible that Norton was causing Firefox to load slowly when I turned on the computer. But now I'm stuck in what looks like Safe Mode. The bottom bar is white instead of blue (I have Vista),...
Forum: General Computer Support 02. Sep 2010, 05:14 PM
Replies: 37
Views: 11,332
Posted By Jay F
I am having FF load very slowly, too, so I tried...

I am having FF load very slowly, too, so I tried doing this. But I thought when you said "Try Safe Mode," you meant Windows' safe mode, so I did F8s, which led me nowhere. I had no idea FF had its...
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