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-   -   Problem with FF 3.6.14 (https://www.techsupportalert.com/freeware-forum/internet-web-apps-and-networking/6584-problem-with-ff-3-6-14-a.html)

torres-no-tan-magnifico 02. Mar 2011 08:44 PM

Problem with FF 3.6.14
 
1 Attachment(s)
I have just upgraded FF from 3.6.23 to 3.6.14. I uninstalled FF using Revo but virtually all my extensions are now unuseable. Attached is how my Add-ons window looks, notice how there are no icons for the majority of extensions.

I cannot update any of the extensions as I get error messages, 2 of which are:

Warning: Error in parsing value for 'background'. Declaration dropped.
Source File: http://support.mozilla.com/media/css...?build=3fabbc0

Message: No chrome package registered for chrome://bp/content/pie.png


I have tried uninstalling and then installing FF but still no luck, my bookmarks are all fine, have tried running FF in safe mode and have looked at the Mozilla website but alas no joy!

If anyone can solve this browser mystery quicker than Lt. Columbo I'd be eternally grateful!

PS When using the previous version of FF ie 3.6.13 I had noticed that I could no longer update 4 of my extensions but thought that the new version would eliminate this problem.

Anupam 02. Mar 2011 09:02 PM

I have never read of such a problem, so cannot say exactly what's causing it. But, I can just try to take a guess.

You said you uninstalled Firefox using Revo Uninstaller. After that, what were the steps you followed in installing Firefox and its add-ons? I would be interested in the steps for add-ons mainly.

You can try uninstalling and installing Firefox again. This time, uninstall it from Add/Remove without using Revo. Also, after that find any remanants folders/folders from Program Files, and Documents and Settings folders for Mozilla, or Firefox. After that, try to reinstall Firefox.

Try to install one add-on at a time, and see if its working properly. One of the add-ons might be creating problems.

Taurus 02. Mar 2011 09:17 PM

I upgraded to 3.6.14 through the update option of FF 3.6.13 without issue. I use basically the same addons and all are working fine. I've never had a problem updating Firefox through its own update mechanism.

wdhpr 02. Mar 2011 09:18 PM

Looks like Anupam and Taurus responded while I was still typing:)

Quote:

I have just upgraded FF from 3.6.23 to 3.6.14. I uninstalled FF using Revo but virtually all my extensions are now unuseable. Attached is how my Add-ons window looks, notice how there are no icons for the majority of extensions.
I upgraded to Firefox 3.6.1.4 on both my Windows and Linux systems and had no problems what so ever.
What appears to have caused the problem is using REVO to uninstall. Revo probably cleaned out the extensions from the following directory: Documents and settings/owner/application data/mozzila/firefox/profile/xxxx.default folder (xxxx.default) may vary its the folder located within the profile folder.

Just a note I have never had a problem allowing Firefox to perform its own upgrades. From time to time it may not support a particular axtension and you may have to wait until that extension is upgraded to work with the newer version of Firefox. As a precaution I will back up using mozback before a major upgrade like from 2 to 3.

Wdhpr

Anupam 02. Mar 2011 09:31 PM

As with other programs, I prefer to download the setup, and then update the software. I did the same with Firefox too, and it has worked good for me till now, without any problems. However, I do perform a fresh install, whenever a major version change is there. I use the built-in uninstaller only. I do not like to go for a third party uninstaller, unless there is a problem with the built-in one. A few registry entries left behind don't matter to me.

I use FEBE to perform backup of extensions, bookmarks, passwords of my Firefox. It is a must have add-on for me, and works perfectly. I use it to restore the extensions back to Firefox too. I have it scheduled daily to take backup.

kendall.a 02. Mar 2011 10:49 PM

I certainly don't want to add fuel to the fire, so to speak, but here is another good reason to stay away from Revo and 3rd party uninstallers. I used to use them a lot and recommend them to others. Not anymore.

I also upgraded today; though not by choice. My Firefox upgraded itself without any interaction from myself. All is fine.

torres-no-tan-magnifico 02. Mar 2011 11:32 PM

Many thanks to everyone who has replied; my LT is being used by my goodly wife at the moment so I will post back when I get the chance with (hopefully) some +ve news.

By the way my wife's browser which is also FF has remained the same ie all the extensions are working fine! :)

J_L 03. Mar 2011 01:03 AM

You could start all over with a new profile.. (more info)

Better back it up next time (either via manual copy or something else like FEBE).

bo.elam 03. Mar 2011 03:48 AM

I agree with Kendall and wdhpr. Your problem probably was caused
by using Revo and the faulty extensions are also involved.
I always update FF manually, using the updater. Only once doing so
has given me trouble.
If I was you I would do a clean install, as clean as possible.

Bo

Taurus 03. Mar 2011 07:00 PM

Quote:

Originally Posted by kendall (Post 47443)
I certainly don't want to add fuel to the fire, so to speak, but here is another good reason to stay away from Revo and 3rd party uninstallers. I used to use them a lot and recommend them to others. Not anymore.

Yes kendell, I do agree. I got rid of Revo weeks ago never to return. When some has the time, it should be removed from the recommeded freeware list.


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