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#1 (permalink) |
Senior Member
Join Date: Dec 2014
Location: Melbourne Australia
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Running Windows 10.
Since updating to the latest version of Chrome, more often than not when starting the browser I get this warning: Google Chrome has stopped working A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Tried the suggestions on Chrome forums at no avail. (Install reinstall chrome. Disable all plugins.) This warning occur also during browsing sessions, when redirecting to another page. Anybody having this problem? Cheers. L.M |
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#2 (permalink) |
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Join Date: Apr 2008
Location: near Ashford Kent England
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I use Slimjet (a Chrome based browser) and haven't had this problem. However, I am getting the problem on several other programs that never had this before so I assume it is something to do with a Win 10 update. They usually run OK on second or third attempt.
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#3 (permalink) |
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Join Date: Oct 2010
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You can take a look at Windows Event Viewer after the crash happens and post the error code here or on any tech support site to find what happened.
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#5 (permalink) |
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George.J
This from the event viewer on the 21st : Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: chrome.exe P2: 50.0.2661.102 P3: 57329673 P4: mbae64.dll P5: 1.8.1.1196 P6: 57113f98 P7: c0000005 P8: 000000000002e672 P9: P10: Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\A ppCrash_chrome.exe_dfd2538b156bee9b3dd94d6a9ac6391 175387_e689fd45_2dfa16e3 Analysis symbol: Rechecking for solution: 0 Report Id: 248e1287-c26f-47e1-bc40-876f070bd0d9 Report Status: 96 Hashed bucket: Ps. The same event viewer results on the 22nd, 23rd and 24th. Last edited by L.M; 23. May 2016 at 09:29 PM. |
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#6 (permalink) |
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From mbae64.dll what I can understand is that MalwareBytes Anti-Malware/Anti-exploit is what's crashing Google Chrome. Are you running it in real-time?
Also you have to upload the file you see here C:\ProgramData\Microsoft\Windows\WER\ReportQueue\A ppCrash_chrome.exe_dfd2538b156bee9b3dd94d6a9ac6391 175387_e689fd45_2dfa16e3
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#7 (permalink) | |
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Excuse my ignorance, how do I upload the file you mention? Thanks. L.M |
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#9 (permalink) |
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Geoge.J
I worked it out. Is the following what you requested? (latest crash) Version=1 EventType=APPCRASH EventTime=131083717437577020 ReportType=2 Consent=1 UploadTime=131085874661821221 ReportIdentifier=8b5296ae-1fe5-11e6-8ea6-6c626d881388 IntegratorReportIdentifier=cb1661c6-a0a3-4528-95a1-77101da3b09a NsAppName=chrome.exe Response.type=4 Sig[0].Name=Application Name Sig[0].Value=chrome.exe Sig[1].Name=Application Version Sig[1].Value=50.0.2661.102 Sig[2].Name=Application Timestamp Sig[2].Value=57329673 Sig[3].Name=Fault Module Name Sig[3].Value=mbae64.dll Sig[4].Name=Fault Module Version Sig[4].Value=1.8.1.1196 Sig[5].Name=Fault Module Timestamp Sig[5].Value=57113f98 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=000000000002e672 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.10586.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=3081 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=f2df DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=f2dff2864afa844d2bbe2ff954d232c2 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=3ee4 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=3ee4fdf6211533e0a34f560509162aa9 UI[2]=C:\Program Files (x86)\Google\Chrome\Application\chrome.exe UI[3]=Google Chrome has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\Google\Chrome\Application\chrome.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\system32\RPCRT4.dll LoadedModule[5]=C:\WINDOWS\system32\ADVAPI32.dll LoadedModule[6]=C:\WINDOWS\system32\msvcrt.dll LoadedModule[7]=C:\WINDOWS\system32\sechost.dll LoadedModule[8]=C:\WINDOWS\system32\USER32.dll LoadedModule[9]=C:\WINDOWS\system32\GDI32.dll LoadedModule[10]=C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.102\chro me_elf.dll LoadedModule[11]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[12]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[13]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[14]=C:\WINDOWS\system32\profapi.dll LoadedModule[15]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[16]=C:\WINDOWS\SYSTEM32\WINHTTP.dll LoadedModule[17]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll LoadedModule[18]=C:\WINDOWS\system32\cfgmgr32.dll LoadedModule[19]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL LoadedModule[20]=C:\WINDOWS\system32\bcryptPrimitives.dll LoadedModule[21]=C:\WINDOWS\system32\IMM32.DLL LoadedModule[22]=C:\PROGRA~2\KEYCRY~1\KEYCRY~4.DLL LoadedModule[23]=C:\WINDOWS\system32\PSAPI.DLL LoadedModule[24]=C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae64.dll LoadedModule[25]=C:\WINDOWS\system32\WS2_32.dll LoadedModule[26]=C:\WINDOWS\system32\SHELL32.dll LoadedModule[27]=C:\WINDOWS\system32\windows.storage.dll LoadedModule[28]=C:\WINDOWS\system32\combase.dll LoadedModule[29]=C:\WINDOWS\system32\shlwapi.dll LoadedModule[30]=C:\WINDOWS\system32\kernel.appcore.dll LoadedModule[31]=C:\WINDOWS\system32\shcore.dll LoadedModule[32]=C:\WINDOWS\system32\powrprof.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\WININET.dll LoadedModule[34]=C:\WINDOWS\SYSTEM32\SspiCli.dll LoadedModule[35]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[36]=C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.102\chro me.dll LoadedModule[37]=C:\WINDOWS\system32\USP10.dll LoadedModule[38]=C:\WINDOWS\system32\ole32.dll LoadedModule[39]=C:\WINDOWS\system32\OLEAUT32.dll LoadedModule[40]=C:\WINDOWS\system32\NETAPI32.dll LoadedModule[41]=C:\WINDOWS\system32\WINTRUST.dll LoadedModule[42]=C:\WINDOWS\system32\MSASN1.dll LoadedModule[43]=C:\WINDOWS\system32\CRYPT32.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\HID.DLL LoadedModule[45]=C:\WINDOWS\SYSTEM32\OLEACC.dll LoadedModule[46]=C:\WINDOWS\SYSTEM32\Secur32.dll LoadedModule[47]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_8c15ae1 2515e1c22\COMCTL32.dll LoadedModule[48]=C:\WINDOWS\SYSTEM32\credui.dll LoadedModule[49]=C:\WINDOWS\SYSTEM32\NTDSAPI.dll LoadedModule[50]=C:\WINDOWS\SYSTEM32\pdh.dll LoadedModule[51]=C:\WINDOWS\SYSTEM32\WKSCLI.DLL LoadedModule[52]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[53]=C:\WINDOWS\SYSTEM32\SAMCLI.DLL LoadedModule[54]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Google Chrome AppPath=C:\Program Files (x86)\Google\Chrome\Application\chrome.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=F21F68400C6813E19C5F2DC327D5DF 84 Last edited by L.M; 24. May 2016 at 09:01 PM. |
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#10 (permalink) |
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Join Date: Oct 2010
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Disable Self Protection of MBAE
Uninstall current version Go to C:\ProgramFiles\Malwarebytes Anti-Exploit and delete the folder. Go to C:\Users\All Users\Malwarebytes\Malwarebytes Anti-Exploit and delete the folder Reboot your PC Download the latest version of MBAE from the website. Install it Check if your problem is solved.
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