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Old 27. Apr 2012, 12:16 AM   #11 (permalink)
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I now know what was wrong, i think, (it takes guts to tell you guys that) I said i downloaded the above link after the mse issue, I was wrong, I USED it last night one time after the issue, leading me to think now that I may have an infected 4gb usb sandisk, the download was a day prior to the mse problem, and the color is now normal after removing the usb infection detector and associated driver

could that be a possible or probable cause?

can i format the sandisk from safe with networking or clean it up somehow?

if its infected I will have an opinion on the usb flashdrive corruption detector, it sure seems like alot of folks like the site though and i never considered an infection coming from a usb attachment, my fault I should have thought about that, it wont happen again to me.

Now for the part where you guys get to bash me a little (i deserve it). the usb site installs an autorun something, ( i wasn't aware of this at the time) so, upon locating the file or folder or whatever it is and uninstalling it, (their directions) my troubles seem to be fixed..... there might be something to the idea of a usb flashdrive protection program, if the posters arent all liars. theres sure alot of reported usb trouble and the link above is full of tech talk over my head, one person complimented someone for writing such a complicated to alter program, its worth going there and reading.

Last edited by placou 1968; 27. Apr 2012 at 12:54 AM. Reason: spell
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Old 27. Apr 2012, 07:47 AM   #12 (permalink)
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Quote:
Originally Posted by placou 1968 View Post
the following alert is in the window:

you may be a victim of software counterfieting, mse will stop working in 29 days, to continue using mse and help protect your computer against malware, your copy of windows must be validated as genuine.
to learn how to get genuine windows, click "go online and resolve now"
The above message indicates that you might not have genuine Windows installed on your system.

Do you have genuine Windows installed on the system?

If its not genuine, then that's a problem.. because as per the message, MSE will stop working after a few days.. the number of days are mentioned in the message.

Also, by default MSE does not install on a non-genuine Windows, so I don't know how you got it to be installed in the first place.

Do you have a desktop PC, or a laptop? If you purchased it recently, I advise you to talk about this to the shop where you got it from, and confirm from them whether the Windows installed is genuine. If its genuine, then ask them how to resolve this issue, of MSE showing Windows as not genuine.
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Old 27. Apr 2012, 07:56 AM   #13 (permalink)
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Quote:
Originally Posted by placou 1968 View Post
http://www.myantispyware.com/2009/01...-removal-tool/ this is a free site for the testing of usb items, thumb drives, about anything that requires an usb port. I dont know how good they are but i found it user friendly if they didnt send me a virus or something
This "Flash Disinfector" is way out of date now. This doesn't mean it won't work but experience with security programs advises to always use a known product, preferably from a reputable vendor, which is more up to date. Panda Vaccine although last updated in 2011 is still in development and might be a better choice.

http://www.pandasecurity.com/homeuse...ds/usbvaccine/
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Old 27. Apr 2012, 08:02 AM   #14 (permalink)
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i mention "site" mistakenly, im refering to the mse scan site only, it does not change colors upon going to a different site, its consistantly bright neon blue and neon green. red was incorrect as a color mentioned, unless it captures something.
You are confusing things, and using the wrong terms I think.

Site is referred to a website. You open the websites in the browsers.

I think what you are referring to as site above is the MSE screen, or MSE window, or MSE interface. Is that it? Then, it won't be referred to as a site, but MSE window, screen, or interface.

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I dont know if its possible but if I do have a fake a/v, I was going to move the complete os to an external drive, then come back to my computer with the possible fake mse, uninstall it, and replace with something else of my choice, then just play with the external drive for educational purposes, with a junk computer.
Again, you are confusing things.

By moving complete OS to an external drive, what do you mean exactly? Do you mean to make a backup image of it? Or, do you mean to copy your important files and folders from the present hard disk on your system to an external drive, and then format the present hard drive, and reinstall Windows?

What's the exact procedure are you talking about?

If you want to uninstall the current MSE on your system, then simply uninstall it from Add/Remove programs. Why go through all trouble to move complete OS to another drive and all?

Simply uninstall current MSE... download the new version of MSE from genuine site, and install it.

Or, if you want to install a different antivirus, uninstall MSE via Add/Remove, and then install a different antivirus.

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Originally Posted by placou 1968 View Post
I'm not sure if that helps, but i cant load the tiles. I put them in paint and it ask for a url and i dont know how to obtain it
What do you mean by "tiles"? You mean image, or anything else?

Do you know how to capture a screenshot? I think you pressed the PrintScreen button, and then opened Paint, and opened the screenshot?
If yes, then go to File --> Save as... --> On the window that opens.. give any file name and then under "Save as type:" .. choose JPEG and save the image to the desired location.

If you want to upload the image to a image site to show here. Go to imgur.com, or any other image upload site. On imgur, choose Computer, browse to where the image is, upload the image... it will give you a URL by which you can share the image. Save that URL somewhere, and post the link here.

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Originally Posted by placou 1968 View Post
we failed to address this in top post, forgot this VERY IMPORTANT observation, this morning I turned on the tower, and mse was displaying a red warning that my real time protection had been turned off, telling me my computer was unprotected, when i opened the site and clicked the red button, it would not go into protection mode until after about 30 minutes, i tried 5 times, then pulled the connection to the internet. If this is posible to believe, i update everything daily, I never miss a day. I also run some of the cool stuff here everyday as a precaution against any of the "wares", I'm so glad you folks introduced me to sandboxie.
I can't say about the above, because I have never used MSE. But, it seems that it was turned off for some reason, and the reason must be showing on the MSE screen somewhere.
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Old 27. Apr 2012, 08:05 AM   #15 (permalink)
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Quote:
Originally Posted by placou 1968 View Post
http://www.myantispyware.com/2009/01...-removal-tool/ this is a free site for the testing of usb items, thumb drives, about anything that requires an usb port. I dont know how good they are but i found it user friendly if they didnt send me a virus or something
Flash Disinfector is a genuine program... but as MC says, it's outdated, and you would be better protected with Panda USB Vaccine.
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Old 27. Apr 2012, 08:24 AM   #16 (permalink)
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Originally Posted by placou 1968 View Post
I now know what was wrong, i think, (it takes guts to tell you guys that) I said i downloaded the above link after the mse issue, I was wrong, I USED it last night one time after the issue, leading me to think now that I may have an infected 4gb usb sandisk, the download was a day prior to the mse problem, and the color is now normal after removing the usb infection detector and associated driver

could that be a possible or probable cause?
By USB infection detector, you mean the Flash Disinfector program? If yes, please use the proper term, otherwise things get very confusing. You are using different names for the software. Please use the exact name of the software.

Its a genuine software, and what it does is that it installs its own autorun.inf file on the USB. Most of the USB malware spreads by installing an infected autorun.inf file on the USB, and if the computer does not have autorun feature of USB drives turned off.. then the drive just opens automatically when inserted into the PC, and the virus inside spreads on to the PC.

So, Flash Disinfector installs its own autorun.inf file, and prevents creation of that file by malware.

However, MSE might be seeing this as a problem somehow, and therefore must be changing colors to warn about it.. and it cannot be that it won't be displaying any message as a reason for it... there must be some message showing somewhere on the MSE screen. As I don't use MSE, I can't exactly pinpoint where, but I am sure it must be showing an alert message somewhere. I think you did not find it.

By removing usb infection detector and associated driver, what do you mean? You mean you uninstalled the program, or deleted it? It does not have a driver, so what do you mean by associated driver?

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Originally Posted by placou 1968 View Post
can i format the sandisk from safe with networking or clean it up somehow?
Had you put your USB drive in any other computer other than your own? If not, then it does not seem like it might be infected.

Before I tell you how to format, download Panda USB Vaccine from the link that MC posted. Install it on your computer, and run it. Then on its screen, click on "Vaccinate computer". That will disable the autorun feature of USB drives, and also optical drives, on the computer.

Then, plug your USB drive in. If you want to format, right click on the drive, and format it. And then after its formatted, use Panda USB Vaccine again, and this time click on "Vaccinate USB". It will put its own autorun.inf file on it. Do not delete that file.

Quote:
Originally Posted by placou 1968 View Post
if its infected I will have an opinion on the usb flashdrive corruption detector, it sure seems like alot of folks like the site though and i never considered an infection coming from a usb attachment, my fault I should have thought about that, it wont happen again to me.
Again you are using a different term for Flash Disinfector here. You are calling it as USB flashdrive corruption detector. Corruption detector is another thing, and it may mean detecting if the USB drive is physically corrupt or something, or if its data is corrupt.
Please use correct and exact terms for things, otherwise it really gets difficult for the other person to understand your query.

Anyways, although this software was genuine... but again, I will again advise you to please find out more about a program, rather than just blindly downloading it and using it.

Quote:
Originally Posted by placou 1968 View Post
Now for the part where you guys get to bash me a little (i deserve it). the usb site installs an autorun something, ( i wasn't aware of this at the time) so, upon locating the file or folder or whatever it is and uninstalling it, (their directions) my troubles seem to be fixed..... there might be something to the idea of a usb flashdrive protection program, if the posters arent all liars. theres sure alot of reported usb trouble and the link above is full of tech talk over my head, one person complimented someone for writing such a complicated to alter program, its worth going there and reading.
Have already covered the above query. The program is genuine, and it installs its own autorun.inf file, which is perfectly legit, and its a protection mechanism.
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Old 27. Apr 2012, 08:29 AM   #17 (permalink)
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Although as you say, MSE is appearing normal now, and the problem seems to be gone.. however, I want to ask if it still shows the message of Windows counterfeit, and that MSE will run for 29 days more? If yes, then you need to confirm whether your Windows is genuine.

If you still feel MSE is having problems... please follow the advice I gave earlier of uninstalling it altogether, and installing new version... or installing another AV if you want.

Before that, do get the issue of genuine Windows solved.
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Old 30. Apr 2012, 02:18 PM   #18 (permalink)
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i have had a remote session with my isp, upon testing, all windows products in my computer are valid and genuine, the tech, looked at the mse message i placed in paint, and after a while i was told that was a fake error message, (the stop in 29 day message) he then looked at the print screen capture in paint of the mse window that was colored wrong, he replied, its the right color, but its as if the resolution has increased by 10, he looked at the mse window as it is now, and it looks proper and all updates are current, i was given a reference number and a telephone number to call later this week to obtain the answer, i will post the findings as correctly as i can, and i will ask him for specific terms. when looking at the mse window it was not maximized, allowing me to view the borders of the mse window.

Anupam, I told him what i had downloaded and uninstalled and i ask him to look for remenants left behind, and none were found, and i told him uninstalling this appeared to fix the resolution problem, and he said this, " its a good thing you had that printed, some wouldnt believe it, but its not disputable now" he ran numerous tests on my computer and found nothing wrong.

Anupam, i removed some old unused programs but I think to remove the flash disinfectant, I went to add or remove programs, selected it, then hit remove, i was ask, are you sure you want to uninstall and all components, i chose yes, and after I restarted, mse appeared fine, my fault about driver, I thought it was one of the components. I dont recall it being something that you just hit delete.
the reason i wanted to check the 4gb san disk, is this: my work involves surveillance of criminals, I use a "company" lap top, toshiba. I write reports as i observe them if possible, and save them to the san disk.
this san disk is taken home at times and reports are finished there, and saved to san disk. this is not acceptable practice to the "entity" i work for, but since computers have been available to common people, we have been saving reports to floppy disks, cd's, and now san disks, we all do it and in 22 years its not been a problem.
the san disk i have has been placed into a computer that belongs to my employeer, we didnt know the computer was infected, i placed it in my computer that evening. i was called by i/t and advised bring my company lap top in as security had possibly been compromised and all computers were to be checked. i/t never has and will not tell anyone about what if anything is found

the san disc contains sensitive info. that i must retain and i wanted to check it for problems, and you guys provided me the info for a program to do that, thanks.

Last edited by placou 1968; 30. Apr 2012 at 02:46 PM. Reason: add to
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Old 30. Apr 2012, 06:48 PM   #19 (permalink)
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Somehow things don't seem right here.

If he says the message that is being displayed on MSE is fake, then how come it's displaying a fake message. So, either MSE has some problem, or the Windows installed has some problem.. but there is definitely some problem somewhere.

You still haven't answered my previous questions.

1. Do you have a genuine Windows?

2. Do you have a laptop or a desktop? When did you purchase it? Are you sure you have genuine Windows installed on it? If not sure, please ask the shop where you got your system from.

If Windows is genuine, then I think MSE is a problem here. It shouldn't be displaying that message.

I will again advise you to uninstall MSE, and reinstall it.

Quote:
Originally Posted by placou 1968 View Post
Anupam, i removed some old unused programs but I think to remove the flash disinfectant, I went to add or remove programs, selected it, then hit remove, i was ask, are you sure you want to uninstall and all components, i chose yes
Yes, that's the correct way to remove a program. You did the right way.

About your sandisk USB drive.. I cannot say anything. It's your personal matter, and a matter between your employer and yourself. I will just say that please do whatever is ethical... and according to the norms of who you work for.

And please, if your query involves such personal things, please do inform us before hand, so that we decide whether to answer it or not. We do not want to advise you with anything, which is not our area.
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Old 01. May 2012, 01:58 PM   #20 (permalink)
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1. yes, the first line in post 18 mentions the tech checking and advising that windows is valid and genuine, i also have it and product key here as well
2.desk top 5yrs old, e machine
3. i have removed, then re installed mse from microsoft.
I did mention the flash disinfectant program only, and the removal of it, not the reason i wanted to use it until i was ask. I will explain, after working possibly 18 hrs strait, we finish reports on our pc,s at home then save them to san disc, its really not as big of a problem as it sounds, and although its not acceptable practice, its tolerated by even the top executives.
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