OS Win XP -No user icons on log-on page - can't log-on to sys

permalink · 07. Aug 2010, 10:43 AM

Forum Members

I have an unusual problem with an old Packard Bell PC see specs below.

Packard Bell (NEC) I Media 4606
1 Gb CPU (Intel Celeron)
256 RAM
OS Windows XP (SP2 I think)

Incidentally there is no recovery disc & I don't know if system restore was working correctly at the time this glitch came to light.

The main problem is this, system start-up is OK (if a bit slow) but when the log-on screen appears there are no user log-on icons, not even an admin log-on icon. Has anyone experienced a similar problem before & if so did they find a solution?

By the way I have re-started in last know stable mode etc.

Any help from the talented forum members on this site would be greatly appreciated!

Ich.

deya · 07. Aug 2010, 01:04 PM

When you get to the log on screen press ctrl - alt - delete three times and see if you get the log on icons.

Also, have you tried to boot in Safe Mode and then try system restore from there?

permalink · 08. Aug 2010, 12:10 AM

Thanks for the response Deya,

Problem solved, I restarted in safe & managed to access the OS.

I went straight to user acc control & enabled admin account & restarted sys restore which had been disabled. My Papa is now a happy chap & the Grandchildren are now banned from his PC.

deya · 08. Aug 2010, 12:45 PM

Grandchildren + PC = Safe Mode + System Restore

Forget all you learned at school about Pythagoras. This equation will be of more use to you, and it's easier to remember.

07. Aug 2010, 10:43 AM	#1 (permalink)
Ich Guest Posts: n/a	OS Win XP -No user icons on log-on page - can't log-on to sys Forum Members I have an unusual problem with an old Packard Bell PC see specs below. Packard Bell (NEC) I Media 4606 1 Gb CPU (Intel Celeron) 256 RAM OS Windows XP (SP2 I think) Incidentally there is no recovery disc & I don't know if system restore was working correctly at the time this glitch came to light. The main problem is this, system start-up is OK (if a bit slow) but when the log-on screen appears there are no user log-on icons, not even an admin log-on icon. Has anyone experienced a similar problem before & if so did they find a solution? By the way I have re-started in last know stable mode etc. Any help from the talented forum members on this site would be greatly appreciated! Ich.

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07. Aug 2010, 01:04 PM	#2 (permalink)
deya Senior Member Join Date: Oct 2009 Location: UK Posts: 1,518	When you get to the log on screen press ctrl - alt - delete three times and see if you get the log on icons. Also, have you tried to boot in Safe Mode and then try system restore from there?

08. Aug 2010, 12:10 AM	#3 (permalink)
Ich Guest Posts: n/a	Thanks for the response Deya, Problem solved, I restarted in safe & managed to access the OS. I went straight to user acc control & enabled admin account & restarted sys restore which had been disabled. My Papa is now a happy chap & the Grandchildren are now banned from his PC.

08. Aug 2010, 12:45 PM	#4 (permalink)
deya Senior Member Join Date: Oct 2009 Location: UK Posts: 1,518	Grandchildren + PC = Safe Mode + System Restore Forget all you learned at school about Pythagoras. This equation will be of more use to you, and it's easier to remember.