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Old 29. Mar 2010, 10:51 PM   #11 (permalink)
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Sope,

When you removed McAfee even with the removal tool there may be some of it hanging around. Check in the program files and folders and see if anything from Mac is there and if it is delete it. If you have Revo installed run the junk file cleaner and then the evidence remover may finally get any remnants. At that point you may be able to install the A-V.

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Old 29. Mar 2010, 11:25 PM   #12 (permalink)
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You seem to be right Sope. These BSODs might be caused by files being corrupt by removal of McAfee, or some driver conflict. Seems to be the first one. You can try what Dan suggested.

What is the STOP error string? Can you post that? That might help too... it would be like KERNEL_MODE_EXECUTION, or something, in bold letters.

I searched for the file names you mentioned, and the BSODs may be caused due to different reasons for the three files. You will have to narrow it down. The error string might help in doing that.

Also, you can post the minidumps of the BSODs, on forums where they offer such help so as to reading the dumps and analyzing the cause. One such forum would be www.techguy.org.

I also found one link about ntoskrnl.exe, which might be of help, and give you an idea. It talks about running XP recovery/repair as a solution. You might try that. By using that, you might have to reinstall the programs I think, and that would be a problem.

http://www.computerhope.com/issues/ch000646.htm

If nothing happens, performing XP repair, or a format seems to be the way to go.
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Old 30. Mar 2010, 01:33 AM   #13 (permalink)
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Before you do anything drastic, please consider making a drive image just in case it make your system worse (or even unbootable!).
Use the drive imaging program's boot cd and make sure it work.
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Old 30. Mar 2010, 01:19 PM   #14 (permalink)
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For reference, I've used some procedures and tools found on these websites to remove McAfee and check that it is completely clear :-

http://www.myfixes.com/articles/mcrem
http://www.myfixes.com/articles/mcrem2
http://remove-it.org/tools/mcrem2
http://service.mcafee.com/FAQDocument.aspx?id=TS100507

STOP CODE : 0x0000008E (0xC0000005, 0x8052BA3B, 0xF177B7EC, 0x00000000)

Failed to come up with anything related to this which worked

The owner of the PC needs it back now but is going to look into getting a new one (this one is 6yrs old and never been defragged by the look of it!). Will probably try reinstalling McAfee but for now Sandboxie plus various on-demand scanners and common sense/strict instructions will have to suffice! Disks are not available for a reformat.

I'll continue with the research though in case I find something new to try. I'm frustrated I couldn't sort this out. I'll update the thread if a solution is found.

Thanks guys for all the advice, much appreciated.
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Old 30. Mar 2010, 01:26 PM   #15 (permalink)
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I understand it can be quite frustrating, when you try everything, and it does not work. Thanks for posting back. Good luck!
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Old 30. Mar 2010, 01:33 PM   #16 (permalink)
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Revo is really good for uninstalling, but you can also check for any leftover drivers or others in "Everything" with Autoruns.
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Old 30. Mar 2010, 06:04 PM   #17 (permalink)
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Quote:
Originally Posted by Rizar View Post
Revo is really good for uninstalling, but you can also check for any leftover drivers or others in "Everything" with Autoruns.
I normally do use Revo but I was concerned that it may be too aggressive considering this type of AV embeds itself pretty deeply by all accounts - I thought that the specific uninstall tool provided by the developer would be safer on this occasion. Didn't think of Autoruns, I'll remember for next time though, cheers. I did use HijackThis as recommended on one of those sites I mentioned but no signs of anything associated with McAfee were evident.

In contrast to all this trouble with McAfee, Avast and Avira proved simple and safe to uninstall and reinstall - numerous times
Freeware wins this contest easily IMO!
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