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My DVD-CD ROM NOT READING CDS.
Nothing happens when a CD is put into my laptop. I have checked my device manager and the driver is working. I have also downloaded Image Burn but it wont copy - the message I get is "MEDIUM NOT PRESENT". Can anybody tell me what the real problem is? I have cleaned the player a couple of times.
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Might be bad hardware. Without further information, it is too hard to troubleshoot. You should research and use a system info program from this list http://www.techsupportalert.com/best...on-utility.htm and report back the finding.
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Maggie. Welcome to our forum.
Are you saying your laptop won't read any CD or DVD's at all, or just new blank media? Can you give more information about it?
Do you have a bootable CD/DVD of any kind? Do you know how to set your BIOS or use the boot menu to boot from a the CD? If so, this is a way to determine if it is a Windows, problem, or a mechanical problem. So if the drive works to boot the computer, the drive is probably functioning correctly, if not it is probably mechanical. Ritho Is the drive making any different noises than usual? Is the optical "eye" moving, or perhaps stuck in any way? |
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Good luck anyway! |
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