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#1 (permalink) |
Junior Member
Join Date: Jan 2010
Posts: 9
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hey there i have been using yahoo and msn for several years , but for some reason with in the last week i can not open either of them . the program opens the icons come on the bottom of the task bar but no box . the messenger boxs are blank and will not open
can anyone help thanks tom |
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#2 (permalink) |
Super Moderator
Join Date: Jul 2008
Location: India
Posts: 15,334
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Did you recently install any program, which might have caused this?
Did you try to uninstall and then reinstall the messengers? Some screenshots might help to understand, what the problem exactly is. It is not very clear from the description.
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Anupam |
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#5 (permalink) | |
Super Moderator
Join Date: Jul 2008
Location: India
Posts: 15,334
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What is your OS? You can look in Event Viewer, for any errors. Event Viewer can be found here : Control Panel > Administrative Tools > Event Viewer Which antivirus are you having? If you think you might have virus on your system, then, update the definitions of your antivirus, and run a system scan. Additionally, you can download antispywares like MalwareBytes Antimalware, and SuperAntiSpyware. Install them, update their definitions, and run scans.
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Anupam |
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