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Old 27. May 2015, 01:28 PM   #1 (permalink)
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Default BSOD! Event ID:1033

Today for the first time i got the BSOD.
My pc is desktop running windows 7 64-bit.
I have Norton v11 antivirus protection and google chrome web browser.
80GB hard disk, MSI motherboard, 1GB RAM, (If you need further info please ask me)

I unable to read the Blue screen as it appears for 2 seconds (the line which i see is dumping physical memory but not sure)
and then my pc restarts and i got this message


Windows has recovered from an Unexpected shutdown

Problem signature:
Problem event name: Blue screen
OS version : 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional Info about this problem:

BCCode : 3b
BCP1 : 00000000C0000005
BCP2 : FFFFFF960002E03D6
BCP3 : FFFFFF8800279DD70
BCP4 : 0000000000000000

OS Version:6_1_7600
product:256_1
Files that help describe the problem:
c;\windows\Minidump\052715-35786-01.dmp
c:\Users\star\Appdata\local\Temp\WER-106439-0.sysdata.xml



Note: But when i try to open minidump it shows access denied. I dont know what to do..
Please help me
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Old 27. May 2015, 05:07 PM   #2 (permalink)
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You will be more likely to gain a response from the members who offer their time freely here if you at least acknowledge the assistance offered to you about your previous issue.

http://www.techsupportalert.com/free...tml#post111448
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Old 27. May 2015, 06:35 PM   #3 (permalink)
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Quote:
Originally Posted by MidnightCowboy View Post
You will be more likely to gain a response from the members who offer their time freely here if you at least acknowledge the assistance offered to you about your previous issue.
Absolutely right MC. A little courtesy costs nothing.
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Old 28. May 2015, 05:33 AM   #4 (permalink)
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sorry friends..
I apologize for that..
I already replied to that message..
Regards
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Old 28. May 2015, 11:18 AM   #5 (permalink)
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My dmp file is here
Attached Files
File Type: txt Minidump.txt (2.1 KB, 3 views)
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Old 28. May 2015, 04:31 PM   #6 (permalink)
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Quote:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
Probably graphics-related driver, update to Service Pack 1 and update all hardware drivers.
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Old 30. May 2015, 05:25 AM   #7 (permalink)
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THank you satrow!.
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Old 30. May 2015, 05:57 AM   #8 (permalink)
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Once you've done that, give it 7-10 days before assuming it's clean.

Any issues, call back and I'll collect some data from you to analyse.

Good luck!
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Old 01. Jun 2015, 11:24 AM   #9 (permalink)
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Mark it as solved!
thanks satrow
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Old 01. Jun 2015, 12:24 PM   #10 (permalink)
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Sounds like it's improved, nice work!
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