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Old 04. Mar 2015, 07:15 PM   #1 (permalink)
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Default Windows RT 8.1 advice please

Ian Richards(gizmo) said maybe you could help. Downloaded a Windows RT 8.1 software program to replace a faulty Windows 7 "blue screened" problem.Then downloaded a anti-malware software program. Both worked very well. Discovered that I no longer had the ability to rip and burn CD's. Purchased a CD software and tried to download it. Computer would not read the software. Took it to Best Buy to have the Tek's fix it. Tek's say the outdrive needs updating. I have no idea what this means and can't understand why I'm unable to download any more software. Any advice in plain English would be greatly appreciated.Sincerely...dko:
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Old 04. Mar 2015, 07:38 PM   #2 (permalink)
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Welcome to the forum Dan.
Quote:
Originally Posted by Dan Olson View Post
Downloaded a Windows RT 8.1 software program to replace a faulty Windows 7 "blue screened" problem.
What do you mean by this statement? Do you mean you had Windows 7 on your computer but you downloaded replaced it with Windows RT 8.1? If that is the case, Windows RT 8.1 can only use apps from the Windows Store. That is clearly stated in the 2nd sentence here: http://windows.microsoft.com/en-US/w...windows-rt-faq
Quote:
Windows RT 8.1 only runs built-in apps or apps that you download from the Windows Store.
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Old 04. Mar 2015, 10:24 PM   #3 (permalink)
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Joe is spot-on. You can only install software you get from the windows store. Windows RT is not compatible with the standard 32bit and 64bit installers that work on windows 7, or any other windows version that aren't labeled "RT" for that matter.
Sadly, there's no way to tweak the system to accept that kind of installers either, so you have no option but search within the store for those apps you might need...
I have a question, though. You bought a Surface tablet or similar, right? Because Windows RT cannot be installed on a standard PC, as windows RT is ARM based, whilst common PCs use a x86 architecture.
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Old 04. Mar 2015, 11:27 PM   #4 (permalink)
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Quote:
Originally Posted by Dan Olson View Post
Downloaded a Windows RT 8.1 software program to replace a faulty Windows 7 "blue screened" problem.
This statement makes no sense to me.

I thought Windows 7 and Windows RT don't run on the same hardware. Windows RT requires an ARM platform whereas Windows 7 requires x86/x64.

The options are:
  • It was Windows 7 and it is now running Windows 8.1
  • It was not Windows 7 and it is now running Windows RT 8.1
  • Both are running in a virtual machine (VM) which can emulate x86 and ARM.
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Old 05. Mar 2015, 02:33 PM   #5 (permalink)
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Thank you for your insight and the philosophy. I did download RT 8.1 on my PC..to replace a "blue screened" windows 7 program that seemingly was beyond repair..I did notice the windows app store, but they only burn..not rip..and therein lies my problem. Once again..thank you all very kindly. dko
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Old 05. Mar 2015, 04:49 PM   #6 (permalink)
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Dan, I need to ask you...
  1. Where did you download Windows RT 8.1 from?
  2. Do you have a valid License for Windows RT 8.1?
I am quoting the following from the first 2 questions and answers from the link I posted earlier...
Quote:
How do I get Windows RT 8.1?
If you already have a PC or tablet that came with Windows RT pre-installed, then you can get the free update to Windows RT 8.1 from the Windows Store. You can only install Windows RT 8.1 on PCs or tablets that are already running Windows RT. You can buy a Windows RT PC at retail stores in some locations or check out some recommended Windows RT PCs.

Can I install Windows RT 8.1 on any PC ?
No, the only way to get Windows RT 8.1 is by updating a PC or tablet that already has Windows RT preinstalled.
Check out some recommended Windows RT PCs.
As you can see, I have highlighted some info in Red. The salient point to note here is that you can only get or install Windows RT 8.1 on a device that already has Windows RT on it. However, you are saying that you had Windows 7 on your computer and replaced it with Windows RT 8.1. That is why I want to know if it is a legal copy and where you got it from.
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Old 05. Mar 2015, 05:37 PM   #7 (permalink)
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I purchased the software package at Best Buy..given to me by one of their "Geek Squad"...I formerly had Windows 7 Home Premium. Again the package states Windows 8.1 Full vesion..64 bit..Yet when I sought assistance in Windows..it shows up as Windows RT 8.1..Yes..it was legal..and wasn't cheap. What additional information would you care to request ?..Thank you..dko
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Old 05. Mar 2015, 07:43 PM   #8 (permalink)
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Dan,

To begin with, I don't know how you were able to install Windows RT on your computer. As Remah mentioned before, Windows RT only works on ARM-base devices. Furthermore, if your computer had Windows 7 before it means its architecture should either be 32 or 64-bit. That is why Remah said it doesn't make sense.

Also, in Windows RT you can only install and use Modern (or Metro) apps from the Windows Store. You cannot install desktop programs in Windows RT - that is if you really do have Windows RT.

I know it seems as though your original query was sidelined but I think we really need to sort out this issue of your operating system first. In order to do this I think you need to provide some information...
  1. Please post a screenshot of where "it shows up as Windows RT 8.1."
  2. You never mentioned the make and model of your computer. It may help if you can provide this information.

My own feeling is that you should reinstall Windows 7 on your computer and if you still have a problem sort it out from there. For this, you would also need to know whether you had the 32 or 64-bit edition version of Windows 7 Home Premium in order to get the correct version. Once again, the make and model of the computer can be of assistance if you don't have that information.

Also, I suspect Windows 7 came pre-installed on your computer. If that is true you would have to order a recovery disk from the manufacturer. Other than that, if you know someone with a Windows 7 disk you may be able to borrow it and use your own activation key.

As for the copy of Windows RT, I would advise you to take it back to the Geek Squad and request a full refund. Assuming it is Windows RT, you should tell them that's no use to you, and you were mislead into believing that it was Windows 8.1 without the "RT".
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Old 07. Mar 2015, 06:40 PM   #9 (permalink)
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Default Windows RT 8.1 advice please..

My Hardware is HP Pavilion p6734 PC..Windows 7 Home Premium..preloaded..64 bit..now operating on a Windows 8.1 RT software..or so I believe..HP Pavilion P6000 Series..Too late to return the purchased software..everything runs well with the exception of the loss to rip and burn CD's...and the lack of ability to add other software to the existing programs..unless I purchase those from the "app store"..I do not want to go back to Windows 7..so I'll just be patient and wait until Windows 10 comes out and see what happens. Thank you all for your kind imput...dko
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Old 08. Mar 2015, 01:15 AM   #10 (permalink)
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You didn't post a screenshot showing you have Windows RT 8.1. I don't believe you have Windows RT that's why I asked for the screenshot. Also, I searched HP's support site and couldn't find the model number you provided. The only thing I found was a site in French. If that is your computer then it's a desktop with a 64-bit processor, making it even more unlikely that you could have installed Windows RT on it.

Even if, with all the above said, you really do have Windows RT 8.1 then I don't think you could upgrade to Windows 10 either. Windows 10 will be a free upgrade for all users of Windows 7, Windows 8.1 and Windows Phone, but that does not include Windows RT. Don't go thinking the "RT" is insignificant because it is an important distinction. However, since Windows 7 qualifies for the free upgrade it is something you should consider. Besides, Windows 7 is very stable. Lots of people like it, including me. I really don't understand why you don't want to go back to Windows 7. May I ask why?
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