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Old 28. Nov 2014, 06:12 PM   #1 (permalink)
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Default Google Chrome, Windows 7 Incompatibility??

My computer is a 1 year old reconditioned HP which came with Windows 7. The computer is running a 64 bit OS and programs. Google Chrome worked properly until 3 weeks ago when after Microsoft and Google updates were automatically installed, I began having problems, especially with Outlook.com on Google Chrome only!

The problems:

The Print and copy functions failed followed at that time followed 2 days ago by a fading and distortion of the monitor screen to the point where I thought my 1 1/2 year old LED monitor was failing. But once I uninstalled Google Chrome, all these problems were resolved and currently I am using IE11.0 without any problems and the computer works fine in all other ways.

I did re-install Google Chrome and the same problems returned.

It appears per the Google Chrome 2014 installation page that this version of Google Chrome is incompatible with Windows 7 64 bit professional.

Google Chrome is my preferred browser, so any suggestions or recommendations would be appreciated.

Thanks,

tlcmd
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Old 28. Nov 2014, 06:18 PM   #2 (permalink)
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It might be a problem with the Outlook.com site rather that Google Chrome itself. Maybe Microsoft changed something with Outlook.com?

Or, maybe some problem with any of the extensions for Chrome, if you had any installed?

You can download and try another browser, to be sure. Maybe Firefox, or some other browser.
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Old 28. Nov 2014, 08:12 PM   #3 (permalink)
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Anupam, thanks for the reply. I should have added that I have Windows 8.1 on my HP (less than 1 year old) laptop and Google Chrome works fine there. Will try adding Firefox and see if that helps. These are problems with my wife's computer. I run Linux Mint Debian Edition and use Firefox as my primary browser. If only she'd switch.
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Old 28. Nov 2014, 08:39 PM   #4 (permalink)
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That's strange. If it runs fine on the Windows 8.1 laptop, it should work fine here too. The Windows 8.1 is 64-bit too?

Quote:
Originally Posted by tlcmd View Post
It appears per the Google Chrome 2014 installation page that this version of Google Chrome is incompatible with Windows 7 64 bit professional.
Can you provide a link where it says that?

It seemed strange to me that Chrome would be incompatible with the 64-bit version of Windows 7, with Windows 7 nowhere being close to retirement like XP. That's why I dismissed this right away.

But, if you say you saw it, maybe there is an issue currently?
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