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-   -   Constant Security Blockages Slowing Me Down (https://www.techsupportalert.com/freeware-forum/general-computer-support/14466-constant-security-blockages-slowing-me-down.html)

BuckSkin 25. Nov 2014 03:03 AM

Constant Security Blockages Slowing Me Down
 
Windows XP Media Center Version with SP3

Hi; my first post here.

I drug an old ACER out of the closet that hadn't been used in at least five years; hooked it all up and everything is up and working; running the OS noted above.

My constant problem is this:

There is a security warning "bar" that is constantly appearing just under the tool-bar telling me something like "Windows has blocked content etc., etc." and many sites that I have no problem whatsoever with on any of our other computers show a "there is a problem with this websites security certificate"; it may show this five times in a row and then connect like it is supposed to.


I checked the security slide-bar thingie and it is set to "medium high"

I am almost certain that whatever old outdated security software this thing has is what is slowing things down and causing all the problems.

How do I completely remove all the existing security and what is a good preferably free one to replace it with ??



Please dumb down any answers so that a completely computer-illiterate can understand.

Many thanks.

MidnightCowboy 25. Nov 2014 05:04 AM

Hi and welcome to our forum.

The first thing you need to do is find out what exactly you might have installed in the way of third party firewalls, antivirus programs and/or possibly a "suite" which combines both of these and other components.

Start Menu -> Settings -> Control Panel -> Add & remove Programs will enable you to see these in the list.

Next, they need to be disabled. Assuming they are installed correctly and there are no Windows system errors, the running programs should display a tray icon from which they can be disabled.

When you come to uninstall these, it is vital this is done correctly. Most vendors provide a dedicated removal tool (check the installed version number first to be sure of getting the right one) that is available from their website. Do not use the Windows add/remove function for this if a vendor tool is provided. If there is no dedicated tool, I would advise to use a competent third party uninstaller such as IObit.

http://www.iobit.com/advanceduninstaller.html

Once this has been done and the laptop rebooted, you can consider a replacement antivirus. For performance and Simplicity my own recommendation would be Panda Free Antivirus.

http://www.cloudantivirus.com/en/

It depends on how well the Windows system has been managed on this laptop in the past as to how successful you might be with the new installation, but if you encounter problems please post details.

BuckSkin 25. Nov 2014 06:37 AM

Thanks for your quick response.

It is an actual ACER computer, not a laptop.

I went to "systems" and found that, while it says on the OS sticker that it is "XP Media Center Version" , when I right-click "computer" and go to "properties" it says "XP Professional Version 2002 Service Pack 3."

Despite information I printed from somewhere on the web about determining whether it is XP 32 bit or XP 64 bit, nowhere in "systems" does it say either "x64 Edition" or "x86 Edition" ; what it does say is "AMD Athlon(tm) 64 X 2 Dual" ; does <that 64 mean it is a 64 bit ?

It does have two hard-drives.


I will study over the information you have provided and see about cleaning out all the existing security stuff; I sort of think the main one it has is a Microsoft product.



On Edit:

I just looked in "Add & Remove Programs" and the only thing I saw that said anything about security is "Microsoft Security Essentials"

Where do I see this "tray icon" you mention?

Also, can I disable the Microsoft Security Essentials now and completely remove it later; in essence, just "turn it OFF" ?



Thanks.

Remah 25. Nov 2014 07:23 AM

Your CPU is 64-bit. But on XP you are very unlikely to have a 64-bit edition of Windows. Anyway it is unlikely to be important in relation to the issues you are having.

The web browser security setting is set too high for you. You are probably using Internet Explorer. If you are then you need to go into the Internet Options which are probably under Tools on the menu. If the menu is not visible then press F10 to get it to appear.

A medium security setting should be sufficient to avoid the constant messages about out of date security certificates on the web sites that you are visiting.

MidnightCowboy 25. Nov 2014 08:10 AM

Quote:

Originally Posted by BuckSkin (Post 105131)



On Edit:

I just looked in "Add & Remove Programs" and the only thing I saw that said anything about security is "Microsoft Security Essentials"

Where do I see this "tray icon" you mention?

Also, can I disable the Microsoft Security Essentials now and completely remove it later; in essence, just "turn it OFF" ?



Thanks.

There could be several reasons why no icon is visible for MSE.

http://answers.microsoft.com/en-us/p...5-6c29da28cbcd

If you intend to replace MSE with a more effective program you must uninstall MSE first.

http://answers.microsoft.com/en-us/p...a-28ebd45c0838

You can also use this tool in the event that the trying to do this via the Windows control panel fails.

http://www.bleepingcomputer.com/down...-removal-tool/

I would also suggest using a more secure browser with a range of add-ons but this is a matter of personal choice.

BuckSkin 25. Nov 2014 08:13 AM

To amend my prior statement in my first post, instead of the "bar" saying "Windows has blocked", it says "Internet Explorer has blocked etc., etc."

For what it's worth, I found that it has Internet Explorer 8.

When I right-click on the I-E icon and click "properties", there is a whole bunch of I-E security stuff that does not show up in "Add and Remove Programs"

Sope 25. Nov 2014 11:13 AM

As the PC hasn't been used in over 5 years, to save the updating and troubleshooting hassles, IMO it would be easier just to reinstall the OS and start afresh. Otherwise it's quite likely you could spend time fixing this issue, only to be faced with more cropping up.

Anupam 25. Nov 2014 01:48 PM

BuckSkin, welcome to the forum.

Just a thought, check whether the clock on your system is correct.

Also, why not use an alternative browser like Firefox, or Google Chrome, instead of Internet Explorer?

BuckSkin 25. Nov 2014 04:38 PM

Quote:

Originally Posted by Anupam (Post 105153)
BuckSkin, welcome to the forum.

Just a thought, check whether the clock on your system is correct.

Also, why not use an alternative browser like Firefox, or Google Chrome, instead of Internet Explorer?


You hit the nail square on the head.

After me having fits with this thing for days, my wife was just sitting here a few moments ago and said "Hey, the clock/date is showing 2012 instead of 2014 and the month/day is wrong too."

It took her all of two seconds to set things to rights (it would have taken me two hours after a comprehensive internet search for instructions on how to do so).

As soon as she reset the date, this thing went to working like it is supposed to; now, instead of the little circle spinning forever, and getting constant security blockages, this thing is like it is on steroids.



As for the browser, I sat up half the night (actually 3/4 of the night), installing FireFox --- which would have taken mere minutes had the date been correct on the computer.


FireFox is now installed as my default browser; although I am right now on I-E, as this site was in "Favorites" and I haven't yet got FireFox completely figured out.


This wrong date episode reminds me of when Carl walks up, looks the situation over, and says "Did you put any gas in it."


When I get just a bit more confident, I intend to install the Panda free anti-virus stuff; maybe I should let the wife do it.

Many thanks for everyone's support and input.

This is just the tip of the iceberg of my many computer help questions that will appear in this forum.

Anupam 25. Nov 2014 05:06 PM

BuckSkin, glad to know that the problem was solved :).

I had searched for your issue of security certificates, and the settings on your computer seemed to be okay as per what I read. Somewhere it was mentioned to check for the clock, because the certificate expiration of the sites is checked against the system clock. Considering your system is five years old, and not working, this was a possibility, and glad to know it was.

In case the date changes again when you start the computer next time, then you might have to change the CMOS battery. When the system gets old, often the CMOS battery dies, and therefore, it affects the system clock. So, keep check of that.

If it's a laptop, you will have to take it to a computer shop to get the battery changed, since the laptop will have to be opened. The battery comes quite cheap, so it shouldn't require putting in much money.

Glad to know the system runs great now. Now, apart from choosing a good antivirus, you should also check for the software that are out of date, and install their latest versions.

If you need any more help, or have any more queries, please do post in the forum :).


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