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Old 16. Feb 2014, 08:59 AM   #1 (permalink)
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Unhappy DNS issues!!!

My god, ive been having so many issues with this thing.

I dont know anything what so ever about any of this. I keep getting errors on my mothers computer and mine very often when opening using the internet.

Im a noob but i know most of the essential and basic knowledge for computers. Although i dont knw a whole lot, i managed to go to the "Event Viewer" on my "Windows 7 Professional 64 bit". Ive got 4,024 Number of Events...

I counted 89 Warnings ONLY as of February 1st of this year until tonight, the 16th, stating the following, under source "DNS Client Events" "Name resolution for the name blah blah blah, timed out after none of the configured DNS servers responded." EVENT ID 1014

I also have many Errors from Service Control Manager with Event ID 7911, stating the following. "A timeout (30000) was reached while waiting for a transaction response from the Wlansvc service"


Ive got a whole ton of these warnings and errors of the above mentioned. Many of the other ones are not related to DNS.

I just got a bad disk about 3 days ago, but thats besides the point. I think its because i slammed the crap out of my laptop hitting Reload several times because of the issue.. I thought that would give it a boost

Im so frustrated, any tips? Im also going to call the service provider on monday, but I wanted to get tips and a bit more knowledge. Ive read that I dont necessarily need to stick with their DNS "thingy" (excuse my ignorance), that I have other options. Like I said, I dont know much about this, but I like and want to learn, so if you decide to help, pls be patient with me.

I should mention that im using satellite internet because i live outside of city limits, im just like 3 miles away. I think the company is STE or something like that. Ill update if im requested to do so.
================================================== ================================================== ================================================== =====
I JUST GOT THIS ERROR WHEN I TRIED TO POST THIS, LUCKILY I COPIED WHAT I JUST TYPED ABOVE BEFORE POSTING IT.

The server at www.techsupportalert.com can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.

btw I have Comodo Firewall. hmmm..

THANK YOU FOR READING!!!

Last edited by MysticHaze; 16. Feb 2014 at 09:05 AM.
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Old 16. Feb 2014, 09:34 AM   #2 (permalink)
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Have you got a satellite modem attached to a router which allows several PCs to use the Internet at the same time?

I guess that you have network communication problems that are causing DNS requests to timeout. The underlying problem is possibly your Internet connection and/or your WiFi connection (as indicated by problems with WLANSVC).

But it is hard to be certain because you also mention what may be a corrupted Windows system. If your system is damaged then that could be the sole cause of all the problems:

Quote:
I just got a bad disk about 3 days ago, but thats besides the point. I think its because i slammed the crap out of my laptop hitting Reload several times because of the issue
What do you mean by "got a bad disk"? How did you know it was bad and how did you fix the problem?
Do you mean that you physically "slammed" your laptop?
What do you mean by "hitting Reload"? What were you reloading?
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Old 16. Feb 2014, 09:14 PM   #3 (permalink)
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Quote:
Originally Posted by MysticHaze View Post
Im a noob but i know most of the essential and basic knowledge for computers. Although i dont knw a whole lot, i managed to go to the "Event Viewer" on my "Windows 7 Professional 64 bit". Ive got 4,024 Number of Events...

I counted 89 Warnings ONLY as of February 1st of this year until tonight, the 16th, stating the following, under source "DNS Client Events" "Name resolution for the name blah blah blah, timed out after none of the configured DNS servers responded." EVENT ID 1014
Many of those Warnings and errors might really mean nothing, don't assume that your computer is breaking down. For example, Warning 1014 can be ignored but you should know that you are probably getting it because of:
Quote:
Originally Posted by Remah View Post
.... network communication problems that are causing DNS requests to timeout. The underlying problem is possibly your Internet connection and/or your WiFi connection (as indicated by problems with WLANSVC).
Mystic, when I take my laptop out of the house, I connect via a USB modem, when the connection is terrible, I might get 7 to 10 Event Warning 1014 in about 8 hours. On the other hand, when I connect my laptop at home, I never get one (because I got great connection at home). I think you need to get a better internet connection.

About the Event log. One way for you to learn your computer is getting used to going in there once in a while, that way you ll become familiar with what normally shows up in there. I go in there everyday (I wont say how many times), if I see something that I am not familiar with, I ll pick it up real quick and search for it. Many of these warnings mean nothing but sometimes they do and its good to know what this events mean.

Bo
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Old 17. Feb 2014, 09:26 AM   #4 (permalink)
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Hello, thank you for your time and my apologies for the confusion.

All i know and see is the router in which we connect two computers via WiFi. I wasnt present when the installation was being done. modem/router, same thing? oopsy..

I also see on few occasions where WLANSVC is mentioned on the Event Viewer now that you brought it up.
"Internet connection" meaning from service provider to router and "wifi connection" from router to computer??? thats how i perceive it.

I am not so sure it might be because of the disk error since DNS issue has been happening before I got a critical error msg of disk damage, then again im no expert, i just think you should be aware of that..

What I mean by bad disk is that i actually got a notification of this.

You see, i was trying to do a system back-up and then creating a system image because I dont have any cds to re-install windows. My objective was to create a system image n then do a system back-up in case i wanted to make my computer go back to a "like new" state. (I dont have any windows cds)

I already transferred all of my personal information such as documents, pictures, and music to my external, ive also saved it on my mothers computer just in case.

At the moment of doing either system image or system back up, it wont finish and i would get the following window with msg towards the end of the process.

________________________________________________
The Backup Failed.

The operation failed due to a device error encountered with either the source or the destination. If the source or destination volume is on a disk, run CHKDSK/R on the source or destination volume, and then retry the operation. (0x8078012D)

Additional information: The request could not be preformed because of an I/O device error. (0x8007045D)
_________________________________________________

Only 34.2GB copied onto my empty 200GB hard drive (formatted to NTFS or something like that) out of the 43GB total size of backup My external hd is 100% good and trouble free

DID A LITTLE SEARCH ONLINE AND I READ I SHOULD DO A DISK CHECK. I WENT AHEAD AND DID THAT, I SET THE COMPUTER TO CHECK DISK ON START-UP, RESTARTED THE LAPTOP TO BEGIN THE PROCESS, IT TOOK 11 HOURS AND A HALF TO COMPLETE...

I kept looking at the screen and noticed that on stage 5 of 5, it said bad clusters file 44984 >replaced, and another bad clusters 44838, but i dont remember if this one was replaced or not... I wrote the whole directory for both on a piece of paper, i can type it out upon request.

So after the check, windows booted, i logged in, n got a disk error window>>> DISK NAME: WDC WD2500BEVT-752CT2 Volume C:\
I was like wtf?? I searched that online and i got introduced to the EVENT VIEWER.

I still went ahead and tried to do the windows back up and system image. i got the same thing different info. This is what I got:
__________________________________________________
The backup failed.

Windows Backup encountered an error when accessing the remote shared folder. (0x8078015B)

Additional Information.
The semaphore timeout period has expired. (0x80070079)
__________________________________________________ _

After the disk check, i keep getting a window Stating,
WINDOWS DETECTED A HARD DISK PROBLEM

Back up your files immediately to prevent info loss, and then contact the computer manufacturer to determine if you need to repair or replace the disk.


On the "Show Details error", i get: Immediate steps: Because a disk failure will cause you to lose all programs, files and documents on the disk, you should backup your important info. immediately. Try not to use your computer until you have repaired the hard disk.

Which disk is failing?
The following hard disks are reporting failure:
Disk Name: WDC WD2500BEVT-75ZCT2
Volume: C\


Now, to answer your question about "fixing the problem", i havent, i constantly kept getting the window with the msg stated right above, like a lot. My solution, just leave the window open and drag it to the bottom right corner of my screen where i dont see it. haa. i solved the pop up, not the disk problem. I already have it in my head that my hd is going to die, so why bother.. but if theres a way, ill make a thread in the corresponded area so i dont get in trouble here.
I got laid off and i cant spend money for that right now. Ive been using the computer either way, in fact i am typing this with it. If i got to buy a new internal hd, ive got to wait. :/
This is a DELL Inspiron 1545, its a bit old, but no problems until now. My father bought it from my brother in law, then later, my dad gave it to me. So theres no windows cds, warranty, or anything like that. I dont want to use my mothers vaio because she thinks im going to do something to it, i wonder why... but thats my back up computer anyway when this one dies.

I know i said it, but "Physically slammed" might be a bit of an over-statement, at least for this occasion. I guess i should say i was using my index finger. i made it solid and used my the power of my arm to press my left button of my mouse pad with extreme force several times. hehe, it might sound funny and/or crazy/stupid. In my defense, i had kept my cool for a long time, but i snapped, oh well...

What I was trying to "Reload" was the web page, i was clicking the refresh button.
The internet works ok, i open tabs, i tend to go to youtube and listen to music playlists while im on other tabs reading or whatever. its a bit often that that pages wont load when im going from page to page and/or open a new tab. i constantly have to reload/refresh because it wont load. i get a blank page with a little msg like check internet connection n stuff, no data received, failed to load, etc. it varies. Its not offten i do the whole music thing on youtube while im surfing the net jumping from page to page though.

My browser is up to date, im only using Google Chrome. I pretty much get the same issues with IE, which i dont use anymore and its also up to date. On both I've cleared all of the browsing data and history, cache, cookies, etc. several times. I've also reset my browser settings to default.
reset router, i havent done it lately but i have done it. then i turn off my computers wifi, sometimes i even turn off my computer and then back on.

I hope i didnt make things more complicated, i tried to give sufficient info. to not keep you wondering. I can give you the "XML" or "friendly view" of the details on DNS Client Events column from the EVENT VIEWER if you like as well.

So to all this, i havent been able to back up my OS or to do a system image, because of bad disk.. since i dont have cds, it seems im screwed....

Again, Thank You Very Muck REMAH

Last edited by MysticHaze; 17. Feb 2014 at 09:40 AM.
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Old 17. Feb 2014, 09:27 AM   #5 (permalink)
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BO.ELAM

Event Viewer:
LEVEL column> CRITICAL
SOURCE column> DISKDIAGNOSTIC
EVENT ID column> 1
Date and time: 2/13/14 @ 8:11pm


General information tab:
Windows Disk Diagnostic detected a S.M.A.R.T. fault on disk WDC WD2500BEVT-75ZCT2
(volumes C:\). This disk might fail; back up your computer now... blah blah blah...


-----------------------------------------------------------------

Event Viewer:
LEVEL column> ERROR
SOURCE column> DISK
EVENT ID column>7
Date and Time: 2/13/14 @ 8:19


General information tab:
The device, \Device\Harddisk2\DR5, has a bad block.

----------------------------------------------------------------

Event Viewer:
LEVEL column> ERROR
SOURCE column> DISK
EVENT ID column> 7
DATE and Time: 2\13\14@ 8:40


General information tab:
The device, \Device\Harddisk2\DR9, has a bad block

---------------------------------------------------------------

Thats the reason why i say its breaking down my friend. Sounds bad to me. can it be fixed without replacing HD??

The satellite service provider is one of the only ones available here in mission, texas. We cant get road runner or anything like that because like i mentioned, we're out of the city limits by like around 2 to 4 miles; but the city is growing quite rapidly. The internet speed is quite good and this whole internet connection situation has been going on for about two months. We've had the service for several years and no complains.

Thank you for the insight on the 1024 warning. Like i said above, i just got introduced to the Event log after reading stuff online. ill be keeping that on check from now on and do what you suggested as well.


Thank you for your input BO.ELAM

Last edited by MysticHaze; 17. Feb 2014 at 10:04 AM.
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Old 17. Feb 2014, 08:43 PM   #6 (permalink)
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A bad block or bad sector is part of a hard drive that cannot be read/accessed completely. When you run a disk check (e.g. CHKDSK /F) it should mark the block as bad and copy any data it can read to another part of the disk.

A bad block often indicates a physical breakdown of the disk surface. Sometimes this happens to a small area of the disk and there are no further problems. In your case, you appear to have further bad blocks so you could run a disk check again to see if the error messages stop.

The most likely outcome is that your disk is dying and the problems will continue until you can no longer access the disk. In this scenario, the more you use your disk then the faster it will die. That is why you are getting so many error messages that warn you to take action.

It is far less likely that the problem is localized to one small part of your disk but is is possible that the errors may stop after you run a disk check again. Ironically, running a complete disk check can hasten the complete failure of a drive.
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Old 17. Feb 2014, 10:48 PM   #7 (permalink)
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Quote:
Originally Posted by MysticHaze View Post
Thats the reason why i say its breaking down my friend. Sounds bad to me. can it be fixed without replacing HD??
Looks bad. I probably would back up whatever its important that's in the computer and get a new one. Good luck.

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Old 18. Feb 2014, 09:42 PM   #8 (permalink)
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Yes, "looks" bad...

sure did, thank you.
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Old 18. Feb 2014, 10:07 PM   #9 (permalink)
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Yes, REMAH. For some reason i thought i should not run the disk check again, you mentioned it might probably kill it and that made my decision final. Im alright with it dying, Im already prepared for it. Im using it until it quits, kindda curious of how the computer will react.

ill just throw in a hard drive from an old broken dv9000 laptop. if it fits, great, if not, ill just use the other comp for a little while. dont matter...

But what about the Internet issue? Right now im here at a public library, im having no issues what so ever. What can I do to my network at home? what are some of things i should be aware? PROXY? DNS options other than the ones from my provider? I donk know...
I havent called to the provider, ill wait on that until u give me some insight, maybe, and if you like. Thank you..
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Old 19. Feb 2014, 07:22 AM   #10 (permalink)
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As bo.elam said there is probably nothing to be concerned about.

The errors indicate that DNS requests to Internet resources did not get responses in a timely manner. In such situations, the DNS service in your computer or router tries an alternate resource without you noticing. If it gets no response form any of the configured DNS servers then you get an error message in your browser. I don't remember you saying that you were getting any such messages or noticing disconnnections. If so then I wouldn't worry about it unless you start to notice problems while you are working.
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