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Old 19. Jan 2014, 02:30 PM   #1 (permalink)
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Default connectivity problem, (possibly blocked?)

a friend has a dell desktop (my termonology as well as myself is a bit confusing) I posted a question a few months back about this, (or similar) and i may need this added to that thread, if so thats fine, i just cant locate it.

1. the dell desktop with xp home is connected to the phone jack filters, then to a ("modem"?) then to the dell desktop. the desktop will come on but will not connect to internet as it has for many years. it shows it has a connection, and indicates it is connected but will not access the internet, i have a registered licensed xp disc, and i think in time i can re-establish the xp connection, but i sure would like any help or tips i can get that arent to technologically advanced........next part of problem.....

2. CAN the computer problems of above mentioned computer desktop, have an effect on a laptop (dell windows 7 i believe) that is on the same network? I ask because the laptop has now quit, it has a brand new battery and new wall plug connection, but when you attempt to turn it on it seems to only have power for a VERY brief moment.

i was told they received an fbi shutdown warning that i have since read about, and some other hostage warning but ignored it. (on the desktop) about "a few weeks ago" .
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Old 19. Jan 2014, 02:54 PM   #2 (permalink)
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i,m very sorry to take up space, the laptops processor went out, the owner was told, so i told them it might take me until xp is no longer supported to get desktop running and they need to consider an upgrade, thank you...and again, sorry.
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Old 21. Jan 2014, 07:12 PM   #3 (permalink)
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i have been searching thru the archives here, and after some reading, i,m now uncertain that the cpu is absolutely the problem.

the dell laptop in question with windows 7 (i think) will come on to a black screen as if to power up, then shuts down immediately. it has been doing just fine, until some kid games were played on it, (site(s) unknown).

i have been reading about cmos and drivers, independent of each other, if i have read accurate it seems these can cause the same or very similar problem (shutdown at start).

i wasnt aware at the time of earlier post but the battery replacement was not the cmos.

can someone direct me to any information as to how to narrow down whether this is a hardware or software problem? i am so confused. ive even read i can boot the window 7 os using an xp disc, that it can be imaged from a hidden partition.....on and on.
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Old 22. Jan 2014, 11:51 PM   #4 (permalink)
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Smile

i thought i was getting the cold shoulder until i spent the last 6 hours on bleeping computer just reading all the posts and replies to issues sounding very similar, and i now know.....there is no answer yet, but plenty of recent boot issues, black screens and computers only staying powered on for a few seconds with windows 7.

on the bright side i did learn how to create a bootable disc from what i now know as an iso.
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Old 23. Jan 2014, 02:35 PM   #5 (permalink)
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Stick at it.
It would be helpful if you found a friend or relative that knows about computers and can supply a 'wall' to bounce ideas off.
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Old 23. Jan 2014, 03:59 PM   #6 (permalink)
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Tom's Hardware is also quite a good forum for such topics.

I think it's just that Gizmo's is all about software rather than hardware : )
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Old 25. Jan 2014, 03:50 PM   #7 (permalink)
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You are not getting much replies to this thread probably because your posts are confusing. You need to provide clear details about your issue, and avoid mixing stuff together.

Quote:
Originally Posted by placou 1968 View Post
a friend has a dell desktop
Dell desktop, running which version of Windows? You haven't told that. If it's a brander desktop from Dell, if you provide the model number, that would help too.

Quote:
Originally Posted by placou 1968 View Post
1. the dell desktop with xp home is connected to the phone jack filters, then to a ("modem"?) then to the dell desktop.
"dell desktop" appears both in beginning of sentence and towards the end too. Is it only one desktop you are talking about, or are there two?

Is it a broadband modem, or a dial up? Most probably it will be broadband.

Were there any changes done on the system, before it stopped connecting to the internet? Is there any kind of login to be done, or the system is connected permanently to the internet, as soon as it is turned on?

You can also take the help of ISP in case of system not being connected to the internet. You can call them up, and they can send a technical advisor, or can guide you on the phone.

Quote:
Originally Posted by placou 1968 View Post
i have a registered licensed xp disc, and i think in time i can re-establish the xp connection
It's not clear what you are trying to say here. Are you trying to say that you might think of reinstalling XP?

Quote:
Originally Posted by placou 1968 View Post
2. CAN the computer problems of above mentioned computer desktop, have an effect on a laptop (dell windows 7 i believe) that is on the same network?
It's very unlikely that's the case. It seems like an independent problem.

Quote:
Originally Posted by placou 1968 View Post
I ask because the laptop has now quit, it has a brand new battery and new wall plug connection, but when you attempt to turn it on it seems to only have power for a VERY brief moment.
Seems like a hardware problem.

The CPU might be over heating, or maybe some other problem. It would be better to take it to a shop.

Quote:
Originally Posted by placou 1968 View Post
i was told they received an fbi shutdown warning that i have since read about, and some other hostage warning but ignored it. (on the desktop) about "a few weeks ago" .
They should have noted what the warning was. Otherwise, it's very difficult to tell by no other information provided.
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Old 25. Jan 2014, 03:58 PM   #8 (permalink)
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Quote:
Originally Posted by placou 1968 View Post
i,m very sorry to take up space, the laptops processor went out
Quote:
Originally Posted by placou 1968 View Post
i have been reading about cmos and drivers, independent of each other, if i have read accurate it seems these can cause the same or very similar problem (shutdown at start).
If you do not have proper knowledge, and you aren't that experienced, you should not speculate on basis of what you read.

If you note the exact errors, and then look on the internet, you will get helpful information related directly to the error... but, if you start speculating vaguely with nothing concrete, you are just groping in the dark. And further, if you starting acting on those speculations, you will end up working on some other thing, whereas the problem will still remain, and it will cost you unnecessary money.

So, if you are confused, just leave it on the experts to offer advice to you on the forums, or take the system to a computer shop.

The problem you describe seems mostly a hardware problem and there can be a number of reasons behind it... from CPU overheating, motherboard problem, power supply, or anything else. Since it seems like a hardware problem, it would be better to take it to a computer repair shop, where they can physically check the laptop and offer advice.
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