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Old 15. Sep 2013, 01:59 PM   #21 (permalink)
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Quote:
Originally Posted by rhiannon View Post
Not their fault at all. I like the idea that vendors should be responsible for data retrieval if a hard drive goes bad but I don't think we'll ever see it.
Probably not. Product warrantees in general won't cover anything but the product, unless protection is their claim, like surge protectors, but even then the coverage has limits. Manufactures can't carry the liability of personal data or goods. Nor can they always determine if an issue is user abuse or product failure. Those kinds of things can lead to financial disaster for a manufacture.
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Old 15. Sep 2013, 02:39 PM   #22 (permalink)
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And what would happen if the data really is truly irretrievable... what would the manufacturer be expected to do?

What bugs me is that when buying low-price hardware, we're expected to accept unreliablity and failure as part and parcel of the low price.
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Old 15. Sep 2013, 05:34 PM   #23 (permalink)
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That's the industry trade off. But that doesn't negate the user's responsibility to protect their data. Computers have issues, people are losing data all the time, it's no secret. Why do people continue to ignore these facts and not protect their data?
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