cmd.exe

[ladymemi]

I used HitmanPro.Kickstart to remove the virus & when I had to reboot it starting working like it was suppose to but when windows was starting, it says cmd.exe "'C:\Users\Owner\Documents\5b142604.exe"' is not recognized as an internal or external command, operable program or batch file.

C:\Windows\System32>_ (the courser is blinking)


Can someone please help me with this???

[joeguru]

Windows can't find a file it needs because the file has been moved, renamed or deleted. Make sure cmd.exe is in the c:\windows\system32 folder.

[ladymemi]

I can't get past the black screen to get to windows? Any other way around it?

[Anupam]

It's a left over startup entry from the virus, that is causing the problem. The startup entry will need to be removed.

To get to Windows, try pressing Alt+F4 to see if closes that black screen.

Or, try booting in safe mode, and use a program like CCleaner, or HiJackThis, to remove that startup entry. CCleaner has a section for startup in the Tool section.

If you need any help with above, do ask.

[ladymemi]

Never mind I fixed it by going in to my taskmgr & running my malware.

[Anupam]

Good to know you fixed it .

[J_L]

Originally Posted by ladymemi

Never mind I fixed it by going in to my taskmgr & running my malware.

If "my malware" wasn't a mistake, can you please explain what that's supposed to mean?