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Old 17. May 2013, 11:15 PM   #1 (permalink)
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Join Date: May 2013
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Default Snap problem

I went in and tryed to do the TDSSKiLLI tried many times following you instructions holding the shiftkey and double clicking. My computer did nothingand I can not get it to work. I am getting an Aw Snap coming up everytime I try to make a purches or do a search. I have ran a Malware scan that I have for a free trial but it is not showing any problems. I know something is wrong but I do not know how to fix it. I would greatly appreciat your help in this matter. If anyone has had this happen and knows how to get through it or get rid of the aw snap problem please email me. Thank you Debra Lear

Last edited by Anupam; 18. May 2013 at 12:50 AM. Reason: Edited out email address
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Old 18. May 2013, 12:05 AM   #2 (permalink)
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Default

Hello Deblear and welcome to the forum.

I don't think TDSSKiller has anything to do with MalwareBytes, which is the topic of this thread.

2 Things:
- Start a new thread. Look for the "Forum Tools" tab and you'll see it in the drop down menu.

- Don't ever post your email address on a forum! - this one or any other! Doing so is inviting spam.
Chiron is the person who may be able to help you. See this article by him. Also, you may want to seek help on a forum that specializes in malware removal like Bleeping Computer. Whichever site you choose to get help with, stick with one - don't seek help simultaneously from multiple sites. Doing so would lead to confusion.

**Moderators: Please delete the email address**

Last edited by Joe A.TT; 18. May 2013 at 12:07 AM. Reason: Added note to moderators
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