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Old 16. Aug 2012, 09:14 PM   #1 (permalink)
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Exclamation Corrupt file directory? what do i do?

went into command prompt as admin put in (withoutquote) "sfc /scannow", but after it said "Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

i have a vista computer. yes i ran as administrator will doing this.

i'm looking for information because my computer said that my ANTI Virus software CA security has 1-3 corrupted and unreadable files. and says to run Chkdsk utility which i did i went to CMD ran as admin, i put in (without quotes)"chkdsk /f" told me to "the type of the file system is NTFS. Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? "
i put in Y and press enter.
and it says "This volume will be checked the next time the system restarts."
so i restarted and nothing happened because the corrupted file was still there.

so i tried system restore which is in the Accessories/System Tools but this happened on tuesday and it won't restore to monday it only restores to wensday.

please help me i just want to take care of this already.
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Old 17. Aug 2012, 08:22 AM   #2 (permalink)
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Since the files of the AV are corrupt, why not uninstall, and reinstall the AV? Or, just reinstall it over it. That should solve the problem.

If that does not, then since you are using a commercial AV, write to their support.
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