Unable to login to uTorrent

newlancer · 05. Nov 2009, 03:59 AM

Hello,

I've downloaded uTorrent but seem to be unable to login to DHT (whatever this is). The bottom of the interface indicates either "DHT: waiting to log in" or "0 nodes". I have googled the problem and saw a lot about "opening ports". I followed the instructions on one site which had me create a static IP address and forward the uTorrent port within the Linksys router site. When I tested it in the uTorrent port test thing, it indicated that the port was successfully opened. I also made sure to add uTorrent to the exceptions list in Windows Firewall. However, the problem persists.

I am using a laptop with a wireless connection from a Linksys router. I basically know nothing about wireless, networks, or ports and am completely new to torrent use, so if anyone is able to help me I'd really appreciate it, and I'll apologize in advance if I don't understand something.

Thank you,
Keith

mr6n8 · 05. Nov 2009, 08:06 AM

Everything you have done sounds right.

DHT stands for Distributed Hash Table and it helps you to find seeds and peers on a torrent without the use of a tracker.

I assume the site you went to was portforward.com and that is the site to go to for forwarding issues.
Some of the guides there are out of date though, so that may be the issue.

When you forwarded the port through the Linksys, did you set a rule for both TCP and UDP?
DHT uses UDP. Before DHT, which is relatively new, only TCP had to be forwarded for uTorrent to work properly and some of the guides only have you forward TCP.

Since you are passing the uTorrent port test, it sounds like you did the exceptions in the Linksys and your firewall properly, at least for TCP.

Are you still passing the test?

newlancer · 06. Nov 2009, 03:35 AM

Thanks so much for your reply. In the Linksys setup under Games/Apps I selected Protocol>>Both. Is that what you mean? I tested again in uTorrent and it says the port is open and ready to accept connections, but it still says "0 nodes" or "waiting to log in" at the bottom...

newlancer · 06. Nov 2009, 03:39 AM

By the way, it was in fact portforward.com that I followed. Here are the two specific links that I used:
http://www.portforward.com/networking/static-xp.htm
http://www.portforward.com/english/r...S/Utorrent.htm

mr6n8 · 06. Nov 2009, 12:19 PM

Quote:

In the Linksys setup under Games/Apps I selected Protocol>>Both. Is that what you mean?

Yes, that is correct.

Try this:

1. Shut down uTorrent
2. Access the uTorrent Application Data folder
Access through Start>Run, type %appdata%\utorrent, press OK
3. Delete DHT.dat and DHT.old from the AppData folder.
4. Re-start uTorrent

newlancer · 07. Nov 2009, 02:03 AM

Ok, I shut down uTorrent, went to the file and deleted dht (DAT file) and dht.dat.old. I opened uTorrent, but it looks the same. In case this means anything significant, on the bottom right it says this: "U: 0.0 kB/s T: 134 B". Also, I noticed that when I started uTorrent the dht file reappeared and when I closed it again the dht.dat.old file reappeared. I'm guessing that's normal, but in case it's not, that is what happened.

mr6n8 · 07. Nov 2009, 10:59 AM

Quote:

when I started uTorrent the dht file reappeared and when I closed it again the dht.dat.old file reappeared. I'm guessing that's normal

Yes, that is what is supposed to happen. That process was just in case your DHT files in uTorrent were damaged and they would be replaced. But, apparently it did not help.

Quote:

on the bottom right it says this: "U: 0.0 kB/s T: 134 B

That is the indicator of your upload. The 0.0kBs is your current upload rate and 134B is the total uploaded this session (obviously you saw that just after re-opening). There should also be a "D" with the same type of display for download speed and session total.

Well, we are running out of possibilities.

Check at Options>Preferences>BitTorrent and see if the options to enable DHT are checked.

Also check at Options>Preferences>Advanced and see if dht.rate is set to -1.

Highlight each of the active torrents and check the Tracker tab at the bottom and see what it says about DHT.

What other type of security software do you use besides the Windows firewall?

newlancer · 07. Nov 2009, 10:30 PM

Thank you for your explanations and continued assistance. DHT options are enabled and dht.rate is -1. I believe the firewall is the only security software running. I added a torrent to see what the Tracker tab says. Here is the complete text:

[Local Peer Discovery] working
[Peer Exchange] working
[DHT] waiting for ann...
http://tracker.publicbt.com/announce offline (timed out)
http://tracker.thepiratebay.org/announce offline (timed out)
udp://tracker.openbitorrent.com:80/announce invalid URL
udp://tracker.publicbt.com:80/announce invalid URL
udp://tracker.thepiratebay.org:80/annunce invalid URL
http://tracker.openbittorent.com/announce connection closed by peer

Next to each of the url's there is either a running counter or it says "updating". For each entry it shows 0/0 peers/seeds.

Also, I noticed the following error under the Logger tab:
[2009-11-07 15:03:45] Error opening Windows firewall: 0x80070005 Access is denied.

Hopefully we are narrowing it down!

mr6n8 · 07. Nov 2009, 10:59 PM

Quote:

DHT options are enabled and dht.rate is -1

Both are correct

Quote:

Also, I noticed the following error under the Logger tab:
[2009-11-07 15:03:45] Error opening Windows firewall: 0x80070005 Access is denied.

That usually results from Windows firewall being disabled and the option in uTorrent to set an exception in Windows firewall being enabled.
I am not sure what the issue is in your situation.

Check at Options>Preferences>Connection and make sure the Add Windows firewall exception is enabled.
Then exit uTorrent and undo whatever you did with Windows firewall and restart uTorrent.
Maybe there is some conflict going on.

Also, are you sure you do not have an anti-virus or security suite?
Check at Start>Control Panel>Security Center and see what it indicates for firewall and anti-virus.

Is the uTorrent network icon (near the DHT indicator) showing green?

On that torrent, anytime you see a tracker start with udp, it will not work with uTorrent as of now.
The uTorrent 2.0, which is still in beta, supports udp trackers.
You can just right-click those and remove as that will save some communication bandwidth.

The "offline timed out" on PirateBay is due to the fact that their tracker is no longer operating and that can also be removed.

PublicBT and OpenBittorrent are two new public trackers that opened to replace PirateBay.
I am not sure why they are showing timed out, but I have seen that a lot myself lately and I am not sure that is due to your setup.

If you could connect to one person, then peer exchange would find you additional seeds and peers.

That is a torrent that needs DHT as DHT would find you seeds and peers, peer exchange would lead to more and you could well have a healthy torrent.

newlancer · 08. Nov 2009, 05:16 AM

I checked in uTorrent and the firewall exception is indeed enabled. I don't think I made any changes in Firewall except making sure uTorrent was on its list of exceptions. So I went back in and made sure again- it is. In fact for some reason, it is listed 3 times, but they are all checked so it should def be excepted!

As for the security software, I used to have something called IOLO System Mechanic, anti-virus, and firewall, but I don't think they were ever actually working. The only time anything ever popped up was for updates that never successfully completed. So, I eventually removed the program through Add/remove programs. However, some files remained in my Program Files folder, so I just restarted in Safe Mode and deleted all traces of IOLO.

Unfortunately, it doesn't seem to have helped my issue. As to your question regarding a network icon, I actually have no icon at all. I have read elsewhere that there should be some kind of indicator, but I do not have one there, it's only the two indicators on the bottom.

05. Nov 2009, 03:59 AM	#1 (permalink)
newlancer Junior Member Join Date: Nov 2009 Posts: 9	Unable to login to uTorrent Hello, I've downloaded uTorrent but seem to be unable to login to DHT (whatever this is). The bottom of the interface indicates either "DHT: waiting to log in" or "0 nodes". I have googled the problem and saw a lot about "opening ports". I followed the instructions on one site which had me create a static IP address and forward the uTorrent port within the Linksys router site. When I tested it in the uTorrent port test thing, it indicated that the port was successfully opened. I also made sure to add uTorrent to the exceptions list in Windows Firewall. However, the problem persists. I am using a laptop with a wireless connection from a Linksys router. I basically know nothing about wireless, networks, or ports and am completely new to torrent use, so if anyone is able to help me I'd really appreciate it, and I'll apologize in advance if I don't understand something. Thank you, Keith

07. Nov 2009, 10:30 PM	#8 (permalink)
newlancer Junior Member Join Date: Nov 2009 Posts: 9	Thank you for your explanations and continued assistance. DHT options are enabled and dht.rate is -1. I believe the firewall is the only security software running. I added a torrent to see what the Tracker tab says. Here is the complete text: [Local Peer Discovery] working [Peer Exchange] working [DHT] waiting for ann... http://tracker.publicbt.com/announce offline (timed out) http://tracker.thepiratebay.org/announce offline (timed out) udp://tracker.openbitorrent.com:80/announce invalid URL udp://tracker.publicbt.com:80/announce invalid URL udp://tracker.thepiratebay.org:80/annunce invalid URL http://tracker.openbittorent.com/announce connection closed by peer Next to each of the url's there is either a running counter or it says "updating". For each entry it shows 0/0 peers/seeds. Also, I noticed the following error under the Logger tab: [2009-11-07 15:03:45] Error opening Windows firewall: 0x80070005 Access is denied. Hopefully we are narrowing it down! Last edited by newlancer; 07. Nov 2009 at 10:36 PM.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

05. Nov 2009, 08:06 AM	#2 (permalink)
mr6n8 Senior Member Join Date: May 2008 Posts: 424	Everything you have done sounds right. DHT stands for Distributed Hash Table and it helps you to find seeds and peers on a torrent without the use of a tracker. I assume the site you went to was portforward.com and that is the site to go to for forwarding issues. Some of the guides there are out of date though, so that may be the issue. When you forwarded the port through the Linksys, did you set a rule for both TCP and UDP? DHT uses UDP. Before DHT, which is relatively new, only TCP had to be forwarded for uTorrent to work properly and some of the guides only have you forward TCP. Since you are passing the uTorrent port test, it sounds like you did the exceptions in the Linksys and your firewall properly, at least for TCP. Are you still passing the test?

06. Nov 2009, 03:35 AM	#3 (permalink)
newlancer Junior Member Join Date: Nov 2009 Posts: 9	Thanks so much for your reply. In the Linksys setup under Games/Apps I selected Protocol>>Both. Is that what you mean? I tested again in uTorrent and it says the port is open and ready to accept connections, but it still says "0 nodes" or "waiting to log in" at the bottom...

06. Nov 2009, 03:39 AM	#4 (permalink)
newlancer Junior Member Join Date: Nov 2009 Posts: 9	By the way, it was in fact portforward.com that I followed. Here are the two specific links that I used: http://www.portforward.com/networking/static-xp.htm http://www.portforward.com/english/r...S/Utorrent.htm

07. Nov 2009, 02:03 AM	#6 (permalink)
newlancer Junior Member Join Date: Nov 2009 Posts: 9	Ok, I shut down uTorrent, went to the file and deleted dht (DAT file) and dht.dat.old. I opened uTorrent, but it looks the same. In case this means anything significant, on the bottom right it says this: "U: 0.0 kB/s T: 134 B". Also, I noticed that when I started uTorrent the dht file reappeared and when I closed it again the dht.dat.old file reappeared. I'm guessing that's normal, but in case it's not, that is what happened.

08. Nov 2009, 05:16 AM	#10 (permalink)
newlancer Junior Member Join Date: Nov 2009 Posts: 9	I checked in uTorrent and the firewall exception is indeed enabled. I don't think I made any changes in Firewall except making sure uTorrent was on its list of exceptions. So I went back in and made sure again- it is. In fact for some reason, it is listed 3 times, but they are all checked so it should def be excepted! As for the security software, I used to have something called IOLO System Mechanic, anti-virus, and firewall, but I don't think they were ever actually working. The only time anything ever popped up was for updates that never successfully completed. So, I eventually removed the program through Add/remove programs. However, some files remained in my Program Files folder, so I just restarted in Safe Mode and deleted all traces of IOLO. Unfortunately, it doesn't seem to have helped my issue. As to your question regarding a network icon, I actually have no icon at all. I have read elsewhere that there should be some kind of indicator, but I do not have one there, it's only the two indicators on the bottom.