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Old 02. Apr 2015, 06:53 AM   #1 (permalink)
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Default Malwarebytes constant updates

Hi.

I have been using the free version of malwarebyes for a while and I find it annoying how often it opens and unnecessarily checks for updates, about every 20 minutes. I can't find a way to stop it. Do I just have to put up with it?
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Old 07. May 2015, 08:11 AM   #2 (permalink)
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Originally Posted by imfimity View Post
I have been using the free version of malwarebyes for a while and I find it annoying how often it opens and unnecessarily checks for updates, about every 20 minutes. I can't find a way to stop it. Do I just have to put up with it?
I run the free version and it doesn't do that on my Windows 8 system. What you are saying doesn't make sense to me because MalwareBytes Anti-Malware doesn't run all the time as real-time protection is not available unless you pay for it. That's why you don't get access to the Advanced Settings (from the menu: Settings | Advanced) which get it to start start when Windows does.

So if your free version is doing running all the time then I would confirm that you have in fact got the correct program:
What version? I have 2.04.1028.
What database version? I have v2015.15.07.01
Where did you download it from, the MalwareBytes website? I got it from http://www.malwarebytes.org/antimalware/
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Old 07. May 2015, 01:22 PM   #3 (permalink)
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The Pro version has real time system protection and real time updates.

I think the mistake is that you left this option enabled during installation



The free trial version of MalwareBytes is effective only for 30days and includes the features available in the Pro version. This is the reason why you are getting update reminders.

Maybe try uninstalling MalwareBytes, and install it again without selecting this option.
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Old 13. May 2015, 04:38 PM   #4 (permalink)
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I have exactly the same problem and I know when I installed Malwarebytes free I never selected any trial options, infact it shows me I don't have trial options enabled and do I want to enable Trial, which I won't.

There seems to be an issue with the new version of Malwarebytes free (v2.1), in that it will constantly run the update process even though it has already run it in the last 20 mins or even 5 minutes and has already successfully found and updated itself. Currently shows database version v2015.05.13.04

I'm on windows 7 home and have all the relevant updates.

There also seems to be times when the update process in Malwarebytes runs very slowly and causes Windows a few problems with slow performance. Sometimes it even times out not finding the server, during which I know I've a reasonable internet connection here.

I'm getting to the point of probably having to uninstall it as it interrupts other programs when the update process automatically starts.

Malwarebytes free does run all the time, it is automatically set to start as windows starts according to my installation, it's just the active scanning processes that are turned off, the upate process is running on a scheduler.
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Old 13. May 2015, 08:30 PM   #5 (permalink)
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...I know when I installed Malwarebytes free I never selected any trial options...
No. The free version of Malwarebytes does not have real-time protection, and it does not start with Windows or run all the time. If Malwarebytes starts automatically on your system and runs all the time, then you have the trial. At the end of 14 days the trial will run out and Malwarebytes will revert to the free version.

During the installation of Malwarebytes you don't have to select the trial - the trial is already enabled by default. The option for the trial is at the very end of the installation so it is easy to miss if you aren't paying attention.

Incidentally, just yesterday I reinstalled the free version of Malwarebytes and it does not start with Windows or run all the time.

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Originally Posted by Matz109 View Post
...infact it shows me I don't have trial options enabled and do I want to enable Trial, which I won't.
It isn't clear what you want. Do you want or don't want the trial.
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Old 14. May 2015, 07:43 AM   #6 (permalink)
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Quote:
Originally Posted by Matz109 View Post
I have exactly the same problem and I know when I installed Malwarebytes free I never selected any trial options, infact it shows me I don't have trial options enabled and do I want to enable Trial, which I won't.

Malwarebytes free does run all the time, it is automatically set to start as windows starts according to my installation, it's just the active scanning processes that are turned off, the upate process is running on a scheduler.
Like Joe said, if your MBAM starts with windows, runs in the background, and updates automatically, then you have installed the Trial version of MBAM.

As I posted in the image above, during installation the last wizard automatically checks the Trial for you and enables it. You got to deselect that option to run the Free version.
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