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Old 19. Feb 2010, 06:11 AM   #3 (permalink)
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Join Date: Apr 2008
Location: Planet Earth
Posts: 1,379

Maggie. Welcome to our forum.

Are you saying your laptop won't read any CD or DVD's at all, or just new blank media?

Can you give more information about it?
  • What brand of laptop?
  • Model numbers?
  • Manufacturer of drive?

Do you have a bootable CD/DVD of any kind? Do you know how to set your BIOS or use the boot menu to boot from a the CD? If so, this is a way to determine if it is a Windows, problem, or a mechanical problem. So if the drive works to boot the computer, the drive is probably functioning correctly, if not it is probably mechanical.

Is the drive making any different noises than usual? Is the optical "eye" moving, or perhaps stuck in any way?
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