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Old 25. Jan 2015, 05:12 AM   #2 (permalink)
joeguru
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Join Date: Feb 2013
Location: USA
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JRT is a remover and some malware can't be removed if they are running. I recommend running RKill from Bleepingcomputer at the link below to stop all harmful processes then run JRT and see what happens.

http://www.bleepingcomputer.com/download/rkill/
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