Thanks. I took off the cover to have a look inside and it was pretty gunky with dust and hair (we have cats) so i cleaned it up a lot, put it back together, and restarted it. It now runs smoother and i can actually open programs, but for some reason have lost wireless, and shutting down/restarting still just results in an endless shutting down page. I think my next step will be to take your advice and save what i can, then run those tests you've linked and see what they show up.
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