For one reason or the other, a print job may get hung up and stop responding. You may be unable to print or even to cancel the job. One way to possibly clear up this problem is to use the Windows command line to stop and restart the printer spooler after flushing it. The services command “sc” or the “net” command can be used. Here are the steps using the services command:
1. Open the command prompt. For Vista or 7, you will need administrator privileges.
2. In the command prompt, type and enter “sc stop spooler” (without quotes).
3. Next type and enter the line below:
del /q /f /s "%SystemRoot%\system32\spool\printers\*.*"
4. Then type and enter “sc start spooler” (without quotes).
This procedure will clear out the Spooler and should allow you to continue with your printing. Note that this will not clear paper jams or mechanical problems.
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