Quick and Easy Way to Troubleshoot, Repair, or Restore Windows 8


Windows 8 comes with a number of tools for system maintenance and repair. Here’s a quick way to access many of these tools and to troubleshoot problems.

  1. Open the Charms bar. One way is with the keyboard shortcut Winkey+C
  2. Click “Settings”
  3. Click “Power”
  4. In the menu that opens, Click “Restart” while holding down the left Shift key
  5. The screen shown below will open
    Windows 8 troubleshooting
  6. Choose “Troubleshoot”
  7. The screen shown next will open. Among the choices are refreshing or resetting or a number of advanced options.
    Choices fpr troubleshooting in Windows 8
  8. Choose the option you wish to use
  9. Advanced options includes a number of choices as shown in the figure below
    Advanced options

More information from Microsoft: How to restore, refresh, or reset your PC

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This tips section is maintained by Vic Laurie. Vic runs several websites with Windows how-to's, guides, and tutorials, including a site for learning about Windows and the Internet and another with Windows 7 tips.

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"Click “Restart” while holding down the left Shift key" - this doesn't work for me - should it be a different key, or is it dependent on which type of computer/keyboard layout?

Your keyboard layout could be the reason the shortcut doesn't work.

It is standard PS/2 keyboard enhanced (101- or 102-key)with English (UK) layout so you are probably right.

I think it affects the touch-pad as well - I saw a recent article on touch-pad gestures which said that swiping from the left of the pad opens the current programs (left-hand) side bar, but in my case it switches directly between the desktop and the last visited win8 app or vice-versa.