While most versions of Windows can play most of the popular video file formats, sometimes there are exceptions. You might download a video from a web site and find that your PC simply refuses to load it.
All you need to do, of course, is to find out which encoding formats were used to create the audio and the video tracks. You can then search the internet for suitable players. But finding out which encoders were used can sometimes be tricky.
Moo0 Video Info is a free tool that can (and almost certainly will) help you identify the various technical aspects of a video file, regardless of what format it's in (or claims to be in). Just install the program and run it, drop a video file icon onto the program when requested, and all the info you need will instantly be displayed. A great addition to any PC troubleshooter's toolkit.
The program is an 8 MB download from http://www.moo0.com/software/VideoInfo/ and is malware-free according to VirusTotal and Web of Trust. It works on all versions of Windows from XP to 8.1 and is free. Note that the installer will ask if you want to download and install a couple of other programs from the same vendor. If you don't, simply decline the offer.
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