USB devices can run into issues periodically. Download and run the Windows USB Troubleshooter to diagnose and repair common USB issues.
From time to time you may not be able to safely eject a USB device from Windows using the Safely Remove Hardware dialog box. You may see a "This device is currently in use" message, or the USB device isn't detected. The USB Troubleshooter can diagnose and repair these and some other USB problems. It was created to work with USB audio, storage, and print devices - such as thumb drives, USB hard drives, and USB printers - that don't eject using the Safely Remove Hardware dialog box.
The Windows USB Troubleshooter is small and fast, and can be downloaded from this Microsoft website.
When you click the Download button, you'll see a download prompt asking if you want to run or save a file named WinUSB.diagcab. If you opt to run the file, it will run immediately. Saving the file downloads it to your computer and can be run at any time.
If device drivers are set not to update in Windows Update, a dialog box will pop up that says Windows Update needs to allow driver updates. There are two choices in the dialog box; Set Windows Update to allow driver updates, and Continue without changing Windows Update settings. I like to update device drivers myself, so I went with the choice to continue.
After the Troubleshooter finishes, you'll see a Troubleshooting report that lists any issues that were found and repaired, and a list of potential issues that were checked and weren't a problem. The file is small - 310 KB - and it will run on Windows 7, 8, 8.1 and Windows 10.
If you still have problems with a USB device, one of these steps may help:
- Updating the driver
- Removing the driver in Device Manager and letting Windows detect it again
- Use the Hardware troubleshooter that ships with Windows and is accessed through the Control Panel
(h/t The Windows Club)
You can find more Tech Treats here.
Please rate this article: