Inkjet Printer Cartridges: Review of All-Ink

Web Site: www.all-ink.com

All-Ink sells compatible inkjet cartridges, refill kits and fax ribbons and claims over 8 years experience in the imaging supplies industry.  Of all the suppliers reviewed they are the only ones to offer a 110% refund, if not completely satisfied. Judging by the company's customer excellent ratings at BizRate I'd say that don't have give this generous refund often!

The web site will win no beauty contest but is quite functional. Just select your printer brand from the front page then find your cartridge either from the printer model or alternatively the cartridge part number.

A neat feature of the site is a useful resources section with lots of useful tips covering everything from refilling tips to getting ink stains off your fingers. You should browse this even if you don't purchase anything. 

Prices were generally pretty sharp though 1 cartridge in our test selection was relatively expensive. A check through a number of other cartridges not in our selection showed similar anomalies, though to be fair 11 out of the 13 cartridges checked were very competitively priced. 

Ordering proved straight-forward. A nice little bonus was that we  paid no shipping charges as the order was over $40.00. Three days later our cartridges arrived in good condition.

Returns require an RMA  number and we obtained this by email. Once obtained the RMA is good for 30 days.  Once we had our RMA,  we returned the cartridges, with shipping at our expense. Eight days later we received  a  full 110% refund as promised. This excluded all shipping costs but we would still have to say, this is as good as it gets.

In summary we were impressed: smart service, free shipping over $40, a top rate returns policy and generally low prices. 

Web Site: www.all-ink.com

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