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Article title Time posted Postersort ascending Comment Link
Excellent Free Media Player VLC Gets Substantial Cross-Platform Update 4 months 2 days ago v.laurie Download the vlc-2.2.0-win64.exe file and run it. It should install as an update to your existing version of VLC. However, some people prefer in general to first uninstall older versions before installing a new one and that is another option. In any event, back up your system first before installing any new software. view
All About the Windows 10 Upgrade App Including How to Get Rid of it 1 month 6 hours ago v.laurie

A typical upgrade has the option for a clean install or for retaining personal files. I do not personally know what happens to a dual boot system but this link says Windows 10 upgrade keeps the Linux partition but removes grub.

BTW check this link for some old Windows features that get removed when you upgrade. 

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How to Insert an Image into a Gmail Message 1 year 7 months ago v.laurie Google has completely revamped the email interface since I wrote this tip. All I do now is drag an image file and drop it on an email I am composing, view
Security Attack Called Logjam makes Browsers Vulnerable 1 month 1 week ago v.laurie Joe, I tried the test in both Windows 7 64-bit and Windows 8.1 64-bit. Both said my FF 38.0.1 was unsafe. I also have add-ons and had to disable NoScript since the test uses JavaScript. view
Security Attack Called Logjam makes Browsers Vulnerable 1 month 1 week ago v.laurie Thanks for the link, budchekov. One of the posts there gives an alternate test site that I am adding to the article. view
Identify Installed RAM In Amazing Detail 2 months 1 day ago v.laurie

CPU-Z was also reviewed in a previous TSA article here.

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Security Attack Called Logjam makes Browsers Vulnerable 1 month 1 week ago v.laurie Joe, I don't know if if an add-on is interfering with the test or may actually be protecting you. Maybe somebody who knows more can tell us. As for the settings in about:config, I am not sure exactly what they do but it seems reasonable to change them. If the change causes trouble, they can be reset. view
Windows 10 Editions and Upgrades Announced 1 month 9 hours ago v.laurie

I have seen no information on this. If anyone knows more, please let us know.

Update: According to this link, prices will be 119.99 for Windows 10 Home, $199.99 for Windows 10 Pro

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How to Reveal Your Windows Product Key in All Current Versions of Windows 5 months 6 days ago v.laurie Thanks for telling us about this. It is becoming all too common for developers to bundle utilities with unwanted stuff. A note has been added to the article. view
Windows 10 Editions and Upgrades Announced 1 month 2 weeks ago v.laurie As far as I understand it, Windows 8.1 with Bing is basically the same as other 8.1 systems. Microsoft says larger tablets (8" and up) will get the free Windows 10 upgrade. If you have an ARM processor I don't know where that leaves you.What OEMs will offer is unknown. At this time, much is still up in the air. view
Windows 10 Editions and Upgrades Announced 1 month 2 weeks ago v.laurie I assume more or less when the PC version is released (end of July?) view
Best Free Web Form Filler and Password Manager 10 months 10 hours ago v.laurie Thanks for the information. This category is currently without an active editor. view
Free Windows 10 for Mac and Linux Users? 1 week 3 days ago v.laurie

In this post, Greg Keizer comments:

Still, the lack of clarity about many questions related to Windows 10 at this late date is disturbing, although not rare for Microsoft. At times the company seems entirely unable to come clean about its policies.
 
Computerworld, for example, installed the 10130 build from a disk image onto a new VM on a Mac -- not as an upgrade from one equipped with Windows 7 or 8.1 -- and although it was marked as "Windows is activated," that may not last.
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Windows 10 Editions and Upgrades Announced 1 month 2 weeks ago v.laurie I don't know if the Windows 10 upgrade will have Bing as the default search. It wouldn't surprise me if Microsoft made it the default in all upgrades but I don't know. view
Free Windows 10 for Mac and Linux Users? 1 week 2 days ago v.laurie Personally, I would not upgrade immediately. There is no rush. When Windows RTM comes out at the end of July, I suspect it will still have bugs. Let the dust settle for a couple of months and see what people are experiencing. If you are happy enough with Windows 7, you might even want to wait until it is time for you to buy a new computer. Then you can get Windows 10 already installed. Upgrades can be a hassle. view
Make Your Windows 8/8.1 Computer Act Like New with the Refresh Feature 1 year 5 months ago v.laurie We are unable to respond to individual support requests here. Please post details of your query in our forum: http://www.techsupportalert.com/freeware-forum/general-computer-support/ view
Powerful Free Microsoft Security Tool EMET has Been Updated 1 year 7 months ago v.laurie Not that I know of. view
How to Keep Google from Putting Your Name and Picture in Their Ads 1 year 8 months ago v.laurie Leave it unchecked. You should take another look after Nov 11. view
Make Your Windows 8/8.1 Computer Act Like New with the Refresh Feature 1 year 4 months ago v.laurie The image can be pretty big, depending on what you have on your computer. I do not recommend placing the new image on your main hard drive. Put it on an external drive. As the tip says, create a folder to hold it. Also, as the tip says, make sure you have room on the drive where you are putting it. The recovery partition on most PCs is really only big enough to hold the original image. Once you start adding your own programs and files it is going to be too small. The command is "recimg" whch I presume comes from "recovery image". view
Powerful Free Microsoft Security Tool EMET has Been Updated 1 year 7 months ago v.laurie If you are using Sandboxie, there could be a conflict. Try posting in the forum where one of our members who is a Sandboxie expert can help you. view
How to Free Up More Space on Your Hard Drive with the Updated Windows 7 Disk Cleanup 1 year 8 months ago v.laurie If you have an SSD or one of the common setups on laptops with a rather small C: partition, this is a worthwhile gain in space. view
Powerful Free Microsoft Security Tool EMET has Been Updated 1 year 7 months ago v.laurie I guess you'll have to balance the possibility that .NET might have security problems unknown to Microsoft against the protection that EMET provides. There are, of course, a variety of approaches to security. For example, many alternatives are discussed at http://www.techsupportalert.com/content/how-stay-safe-while-online.htm-0 view
Help Guard Your Online Privacy with this Nifty Firefox Add-On 1 year 8 months ago v.laurie In effect, Lightbeam is an upgrade of Collusion. view
How to Keep Google from Putting Your Name and Picture in Their Ads 1 year 8 months ago v.laurie It looks like anytime you are logged in to any Google account, Gmail or otherwise, your +1 endorsements can be used unless you follow the opt-out procedure given in the tip. Be sure to check the settings in your account on November 11. view
Help Guard Your Online Privacy with this Nifty Firefox Add-On 1 year 8 months ago v.laurie The link https://addons.mozilla.org/en-US/firefox/addon/lightbeam/ given in the tip has a discussion of the evolution of Lightbeam from Collusion. view
How to Free Up More Space on Your Hard Drive with the Updated Windows 7 Disk Cleanup 1 year 8 months ago v.laurie This isn't new in Windows 8. view
How to Get Help with Windows 8.1 Upgrade Problems 1 year 6 months ago v.laurie http://www.thewindowsclub.com/disable-windows-8-1-help-sticker-notificat... view
How to Fix an Annoying Windows USB Problem 1 year 7 months ago v.laurie I have Windows 7 Pro 64-bit and it does have "Hardware and Sound" in Control Panel. view
What is “Freeware”? 1 year 6 months ago v.laurie Although there is some overlap between the freemium and crippleware categories, they differ in how useful the free software is. The free software in the freemium model provides substantial value and is sometimes almost the same as the paid version. Crippleware is generally not all that useful and often has the best features missing. view
How to Get Help with Windows 8.1 Upgrade Problems 7 months 1 week ago v.laurie This type of problem requires more detailed discussion than can be given in the comments here. Please post the details of your problem in our forum http://www.techsupportalert.com/freeware-forum/general-computer-support/. Our expert members will be glad to try to help you. view
Make Your Windows 8/8.1 Computer Act Like New with the Refresh Feature 1 year 7 months ago v.laurie The system has a record of the path to the refresh image. If you put the image on a removable external drive, be sure that the drive assignment is the same if you plug the drive back in to use the image. Or you can use the command line to reset the default refresh image to a new location. Personally, I maintain a variety of backups with several on external removable drives but I have kept this particular refresh image on a second internal drive with a copy of the image file CustomRefresh.wim on an external drive. view
How to Fix an Annoying Windows USB Problem 1 year 7 months ago v.laurie I have also had times when a non-responsive mouse or keyboard could be fixed by disconnecting and reconnecting but this has not always worked. Then I had to restart to get it to work. view
What is “Freeware”? 4 months 4 days ago v.laurie Unfortunately, FileHippo has also fallen into the practice of using wrappers on some of its offerings. view
Make Your Windows 8/8.1 Computer Act Like New with the Refresh Feature 1 year 7 months ago v.laurie I would add that some malware infections will seek out any connected external drives and could possibly infect your backups. That is why I keep a backup drive that I disconnect except when backing up. Some people even keep a backup in a distinct geographical location in case of fire or other disaster. I even have a friend who takes a backup drive to his bank vault. view
What Else Have You Just Downloaded? 3 months 1 week ago v.laurie There is an interesting article on the problem of bundled software by the security firm Emisoft at http://blog.emsisoft.com/2015/03/11/mind-the-pup-top-download-portals-to.... view
Best Free Microsoft Downloads 1 year 7 months ago v.laurie You are right. I forgot about that. Thanks for pointing it out. view
Best Free Microsoft Downloads 1 year 7 months ago v.laurie "So is this adequate malware and virus protection?" That is a very good question but this is not the best place to discuss that important security issue. Post your question in the security area of our forum at http://www.techsupportalert.com/freeware-forum/security/. A lot of security experts are available there. The short answer is "probably not". view
Use the Command Line for a Quick Cleanup of Windows Temp Files 1 year 7 months ago v.laurie The files are probably in use or locked by some program. Unless they are taking up a lot of space, they can be probably be left alone. view
Best Free Digital Photo Organizer 10 months 2 weeks ago v.laurie Misty27, thanks for the information. This category has no editor at the moment and I am just a caretaker. However, I will change the statement about no portable version. view
Best Free Microsoft Downloads 1 year 7 months ago v.laurie Thanks for the correction. Microsoft does not list Windows 7 in the supported versions. view
How to Restore the Google Chrome Browser New Tab Page to the Previous Appearance 1 year 9 months ago v.laurie Thanks for letting us know. view
Make Your Windows 8/8.1 Computer Act Like New with the Refresh Feature 1 year 7 months ago v.laurie You have to also include the complete pathname of the folder where the image is to be created. view
A Gem of a Free Tool to Check Out a Program Before You Open or Install it 1 year 4 months ago v.laurie You have hit on one of the problems with any malware detection method. All detection schemes have grey areas. This software provides warnings but not decisions. There will always be times when additional information, judgment, and experience is required. This program is only one security tool and has to be used in conjunction with others. I wish there were a black and white procedure but security isn't that simple. Maybe this reference will help: http://www.techsupportalert.com/content/how-tell-if-file-malicious.htm You could also go to one of the security forums like Wilder's and ask for help in interpreting the kind of warnings you got: http://www.wilderssecurity.com/index.php view
The Free Tool RKill Can Help Clean a Malware Infected Computer 1 year 3 months ago v.laurie I prefer that too but many people don't have backups. They should, but they don't. view
How to Zoom the Entire Screen on Your Smartphone or Tablet 1 year 4 months ago v.laurie Take a look at this great collection of free iPhone apps: http://www.techsupportalert.com/best-free-iphone-apps.htm view
How to Make Hibernation Work Better on Your PC 1 year 8 months ago v.laurie Being just logged in as administrator isn't sufficient. You have to also specifically run the command line as administrator. view
Automatically Make Continuous Backups of Personal Files with Windows 8/8.1 File History 1 year 4 months ago v.laurie There are several ways to make use of File History. On all my laptops I have a slot for an SD flash card. There are 32 GB SD flash cards for sale for less than $20. If you aren't backing up videos or thousands of pictures, an inexpensive SD card or USB flash drive can be used. Also, you don't have to always have the backup device connected. The File History function detects when you attach a drive. view
Make Your Laptop Easier to Use with Windows Mobility Center 1 year 5 months ago v.laurie Windows 8.x is not my favorite operating system either but a better place for this type of discussion is in our forum at http://www.techsupportalert.com/freeware-forum/system/11659-windows-8-1-.... If anyone else wants to express an opinion about Windows 8.x, please post it there. view
How to Fix a Computer that Keeps Waking Up 9 months 1 week ago v.laurie Unfortunately, we can't give this type of individual support in the comments. If you post your problem in the forum at http://www.techsupportalert.com/freeware-forum/general-computer-support/, there will be knowledgeable people to help you. view
A Gem of a Free Tool to Check Out a Program Before You Open or Install it 1 year 5 months ago v.laurie I am afraid I am not sure exactly what you are describing. Do you mean that you scanned three different exe files from other programs with this utility and it indicated they were trojans? Or do you mean you sent the files to VirusTotal using PeStudio and got a trojan report? PeStudio itself does not report trojans per se. view
How to Find Out if a Program or Executable File is 64-bit or 32-bit 1 year 5 months ago v.laurie Just make sure it has the right permissions and all the paths are complete. view
A Gem of a Free Tool to Check Out a Program Before You Open or Install it 1 year 5 months ago v.laurie Thanks for the update. I have corrected the version. view
A Gem of a Free Tool to Check Out a Program Before You Open or Install it 1 year 5 months ago v.laurie OK, "never run" is perhaps better if you consider reading the contents of an executable file to be opening it. view
Nifty Free Application Lets You Control Hundreds of Windows System Utilities in One Convenient Place 1 year 5 months ago v.laurie Several of the Nirsoft utilities are known to trigger false positives from antimalware programs. However, these programs are perfectly safe. The ones you mention are password revealers and some antivirus programs see password activity as malware. Just skip the flagged utilities if you prefer. view
A Gem of a Free Tool to Check Out a Program Before You Open or Install it 1 year 4 months ago v.laurie As indicated in the article, PeStudio has an option to send files to VirusTotal that can be turned on or off. If a file is flagged by VirusTotal, you have to look further to see if it is a false indication by a few of the many programs that VirusTotal uses or a real indication. See this article for more information: http://www.techsupportalert.com/content/how-tell-if-file-malicious.htm view
Three Little-Known Windows Accessories that Will Surprise You 1 year 4 months ago v.laurie According to Microsoft, Math Input Panel is in Windows 7 Home Premium,Professional, Ultimate, and Enterprise: http://windows.microsoft.com/en-us/windows7/use-math-input-panel-to-writ... view
How to Fix a Computer that Keeps Waking Up 4 months 3 weeks ago v.laurie Unfortunately, we can't give this type of individual support in the comments. If you post your problem in the forum at http://www.techsupportalert.com/freeware-forum/general-computer-support/, there will be knowledgeable people to help you. view
Heartbleed Effect: Passwords You Need to Change Now 1 year 2 months ago v.laurie I am sorry but there has been a misunderstanding. I have not "advocated" changing passwords at infected sites. Let that be plain. With that made clear, let us call an end to this thread. view
Heartbleed Effect: Passwords You Need to Change Now 1 year 2 months ago v.laurie I did not miss your point. The problem with unpatched sites is discussed in references given in my first reply above. Also, if you read the referenced Mashable article that is the basis for the present article, you would see that the sites that are listed as needing a password change are sites that have patches for the bug already in place. view
Firefox and Chrome Browser Extensions that Check for Heartbleed 1 year 2 months ago v.laurie You can go to https://gist.github.com/dberkholz/10169691 and find sites that test as vulnerable in the list given there. However, I do not know what else is on these sites so you are on your own if you want to try them. I tried one in Firefox and the extension duly turned red. view
Why You Have Less Space on Your Hard Drive Than You Thought 1 year 3 months ago v.laurie What hard links are you referring to? As far as I know, none of the items in the article involves hard links. Windows uses "junctions" for some things but these are not hard links and anyway are not involved in this article's discussion. See http://windows7tips.com/symlinks-definition.html view
How to Move Windows 7 Personal Folders Like My Documents to Another Drive 8 months 1 day ago v.laurie Cerainly sorry to hear you are having problems. Did you do a system backup before making changes? I don't use Outlook so I don't know the tool in this reference (http://www.howtogeek.com/howto/microsoft-office/fix-your-broken-outlook-...) but you might look into it. view
Use These Tricks to Recover Lost Files In Windows 7 2 years 5 months ago v.laurie If you are willing to pay up, there are professional services to recover lost files but they are not cheap. You may have to go to a local PC repair shop and seek advice. We can't make commercial recommendations here. view
Why You Have Less Space on Your Hard Drive Than You Thought 1 year 3 months ago v.laurie You are right that Windows does not always report hard links correctly. Perhaps you are thinking about the WinSxS directory, which does use hard links. view
Five Small Free Utilities to Help with Windows Tasks 1 year 1 month ago v.laurie You are welcome BearPup. It's always nice to hear about a good use of a tip. view
Firefox and Chrome Browser Extensions that Check for Heartbleed 1 year 2 months ago v.laurie Thanks for telling us your experience. Others have also found that you have to reload. I haven't seen this problem in my own tests and I don't know what particular browser configuration or combination of add-ons causes what you experience. view
Heartbleed Effect: Passwords You Need to Change Now 1 year 2 months ago v.laurie Tony, there are people here who will be glad to help you. We have a forum for just that purpose. Go to http://www.techsupportalert.com/freeware-forum/general-computer-support/, log in and describe your problem there. Also, check your bank account right away by phone to make sure nothing is going on there. These articles can help you: http://www.techsupportalert.com/content/how-know-if-your-computer-infect... and http://www.techsupportalert.com/content/how-clean-infected-computer.htm Don't use your computer for banking or other sensitive business until you have made sure it is secure. You are right to be concerned about getting messages about the Group Policy Editor. view
Powerful Free Microsoft Security Tool EMET Now in Version 4.1 Update 1 year 1 month ago v.laurie EMET can certainly cause conflicts with other programs. Do you have anti-malware programs that might be conflicting? Have you checked out the information in http://www.dedoimedo.com/computers/windows-emet-v4.html or http://technet.microsoft.com/en-us/security/jj653751 or http://support.microsoft.com/kb/2458544 If you continue to have problems, try posting the details at the forum http://www.techsupportalert.com/freeware-forum/general-computer-support/ or you could try Wilder's Security Forum http://www.wilderssecurity.com/ view
Firefox and Chrome Browser Extensions that Check for Heartbleed 1 year 2 months ago v.laurie You are right that there is considerable confusion about http vs. https sites. As to the Akamai patch, I am no expert in this area, but I believe they have said that the original bug has been rectified and they have reissued SSL certificates. Whether the update has been applied by everybody I don't know. Also, while Akamai is a major service in this area, there are others. Whether the various tests for the Heartbleed bug are 100% effective, I don't know. This whole situation continues to be a big mess. view
How to Move Windows 7 Personal Folders Like My Documents to Another Drive 2 years 2 weeks ago v.laurie We are unable to respond to individual support requests here. Please post your question in our forum. http://www.techsupportalert.com/freeware-forum/general-computer-support/ view
How to Move Windows 7 Personal Folders Like My Documents to Another Drive 1 year 10 months ago v.laurie I am certainly sorry to hear that something went wrong with the move. This procedure is very well established. It has worked for many people. Did you accidentally choose the root of H:\ instead of H:\My Documents for the new location? I do hope you made a backup. The procedure creates a symlink (http://windows7tips.com/symlinks-definition.html) pointing to the new location. The symlink means that all old references to My Documents should continue to work. The whole point of the procedure is to maintain all the old references while actually moving the files. Again, I am sorry that the tip blew up on you. I guess I fell into the water this time. view
Metadata in Your Files May Reveal Hidden Personal Information You Didn’t Know About 1 year 3 months ago v.laurie Metadata in photographs is mentioned in the second paragraph of the article. view
Powerful Free Microsoft Security Tool EMET Now in Version 4.1 Update 9 months 1 week ago v.laurie I am certainly sorry to hear that you are having problems. From what you say I don't know what went wrong with your system. Removing it should be in Contriol Panel. Did you back up before installing EMET? Try posting your problem at the Microsoft EMET forum at http://social.technet.microsoft.com/Forums/security/en-US/home?forum=emet. You can also try our forum http://www.techsupportalert.com/freeware-forum/general-computer-support/ I am not familiar with this tool http://www.shouldiremoveit.com/EMET-99230-program.aspx but you can take a look at it. view
How to Move Windows 7 Personal Folders Like My Documents to Another Drive 1 year 10 months ago v.laurie jimjsquared and mannaoz, I feel very bad when people put their trust in me and I fail them. All I can say is that Microsoft didn't make this problem with using the root of a drive clear either. But that isn't much of an excuse since Microsoft is no model of clarity. view
If You Don't Want to Appear in Google Ads, Read This 1 year 1 month ago v.laurie MikeR amd mjt328, you ask a good question. Personally, I think Google has not made it completely clear what the difference is between a plain Gmail account and a Google account. On this page (https://support.google.com/accounts/answer/76194?hl=en&ref_topic=2373943) Google says, "Here's how Gmail and Google Accounts are related. If you use Gmail, you already have a Google Account, and you can access: Free Google products, including Calendar, Google Groups, Picasa, Web History, and more." On the other hand, if you don't set up a public profile, there seems to be no privacy setting available. It appears that you need a Google+ account to get the privacy setting. Presumably, the type of endorsement that Google may use in ads comes from Google+ members actively clicking the G+ button on items or leaving comments. One reason it is hard to get a handle on what information Google collects and uses is that there are different types of tracking that Google uses. Gmail users have ads that are tailored to them and using Google search may let Google use your search history to tailor ads (discussed in this tip - http://www.techsupportalert.com/content/how-stop-google-keeping-record-e...). But ad-tracking is one thing and quoting you in an ad together with your picture is another. FWIW, here is the Google privacy policy - http://www.google.com/intl/en/policies/privacy/ I stand ready to be corrected but I think users of Gmail alone will not find themselves quoted in Google ads. view
How to Move Windows 7 Personal Folders Like My Documents to Another Drive 1 year 10 months ago v.laurie Don't call the new folder "Desktop". Why not maintain the old folder structure? It will keep things clearer. If you are moving "Documents" why not stick with that? view
How to Move Windows 7 Personal Folders Like My Documents to Another Drive 1 year 9 months ago v.laurie Have you checked the space on your C: drive before and after the move? The point of this move is to maintain the references to the old location even when folders have been moved elsewhere by creating symbolic links. Otherwise, you would just move the files the conventional way. Symbolic links are explained in this article: http://windows7tips.com/symlinks-definition.html view
Six Useful Keyboard Shortcuts for Windows 8.1 Update 1 year 2 months ago v.laurie Yes, "Home" takes you to the first icon in the top row. My icons are not always arranged all that orderly and I can get "End" to take me to different icons with slightly different arrangements. People who are tidier than I am probably don't have this problem. view
How to Move Windows 7 Personal Folders Like My Documents to Another Drive 1 year 9 months ago v.laurie The point of this move is to maintain the references to the old location even when folders have been moved elsewhere by creating symbolic links. Otherwise, you would just move the files the conventional way. view
Heartbleed Effect: Passwords You Need to Change Now 1 year 2 months ago v.laurie You can check if sites are updated as described in links given in the preceding tip -http://www.techsupportalert.com/content/how-check-if-website-has-been-af.... view
Six Useful Keyboard Shortcuts for Windows 8.1 Update 1 year 2 months ago v.laurie Crombierob, you aren't the only one confused by the way Microsoft has decided to name things. There are two versions of Windows 8.1 - the original Windows 8.1 and the newer Windows 8.1 Update. It would certainly have been clearer if Windows 8.1 Update had been called Windows 8.2 or 8.1.1 or something like that. In any event, Windows 8.1 Update is different from Windows 8.1. Another unusual thing Microsoft is doing is to give only a limited time for Windows 8.1 to be upgraded to Windows 8.1 Update. For example, see this link: http://www.computerworld.com/s/article/9247520/Microsoft_requires_migrat... view
How to Find Out How Fast Your USB Flash Drives Are 1 month 2 weeks ago v.laurie Offhand I don't know what the problem might be. The utility does read larger drives. view
How to get a free legal copy of a Windows 7 installation disk 2 years 4 months ago v.laurie Microsoft's policies can be very murky. Although an OEM disk is certainly tied to a specific piece of hardware as far as installation is concerned, I have no idea if it is legitimate to try to extract individual files for use in repair elsewhere. view
How to get a free legal copy of a Windows 7 installation disk 2 years 4 months ago v.laurie I certainly knew what West Swan was asking. Since it would be illegal for someone to try to install an OEM disk on another machine, I saw no purpose in his giving it away unless it was possibly to use for a system repair on another system with a valid XP license. Hence my remarks about extracting files. Microsoft's licensing rules are Byzantine and capricious. If we ever meet, I'll buy you a beer or a lassi or whatever and regale you with stories about weird Microsoft licensing I have run into. view
How to Find Out Which Windows Process is Using a File 1 year 11 months ago v.laurie The download link is in the article about Process Explorer that is referred to in the beginning of the tip. However, for convenience, I have now added a link to the Microsoft download page. view
How to Clean and Protect Your Android Device Against Ransomware 1 year 1 week ago v.laurie As the article says, this is for one-time use to clean an infected system. If it finds ransomware, it removes it and decrypts any encrypted files. If it finds nothing wrong, then it gives a message to uninstall it. As the article says it isn't for preventing infection but for removing an infection and there is another app for prevention. Why you can't just leave it installed, I don't know. view
How to get a free legal copy of a Windows 7 installation disk 1 year 2 months ago v.laurie There are a variety of things that could have gone wrong with a download this big. The ISO may be corrupted. The big download can be a pain but did you try downloading another copy of the ISO? As to alternate DVD burning software, many PCs with a DVD drive come with some third-party software and you could try that if you have if you have it. If you continue to have trouble, please post the details of your problem in our forum: http://www.techsupportalert.com/freeware-forum/general-computer-support/. view
Three Ways to Find out Which Versions of the .NET Framework are Installed on a PC 1 year 2 weeks ago v.laurie The listing in Add/Remove Programs is often incomplete. view
How to get a free legal copy of a Windows 7 installation disk 2 years 4 months ago v.laurie As I have said in a another comment, Microsoft's licensing is murky and confusing. The object of this tip was to provide a way to get a Windows disk for use in repairing systems that already had a valid product key. view
Best Free Office Suite 7 months 4 days ago v.laurie I can't say what is really going on but it sounds to me like there may be a file association problem.Anyone else have ideas? view
How to Clean and Protect Your Android Device Against Ransomware 1 year 1 week ago v.laurie Depending on the nature of the infection, you may or may not be able to access the play store. For more information, try going to this Avast site where you can leave comments: https://blog.avast.com/2014/06/17/avast-kills-android-ransomware-with-ne... view
How to get a free legal copy of a Windows 7 installation disk 2 years 4 months ago v.laurie There is nothing to keep you from using the download as a repair disk. As I have said, I intended the tip to be used for repair purposes. Repair functions do not require a product key. If your system is so badly damaged that it needs a full re-installation and activation, then this quote from the tip applies: "According to what I read at Microsoft sites, these disks are the same as those sold online by the Microsoft store and installations can be activated with a valid product key that you already have." There are apparently examples of people using an OEM product key that worked. Whether this will be the case for all OEM systems, I don't know. If you have a fully functioning system now, be sure to make a full disk image before trouble hits and you won't have to worry. See this link: http://windows7tips.com/windows-7-backup.html or this link http://www.techsupportalert.com/best-free-drive-imaging-program.htm view
How to Clean and Protect Your Android Device Against Ransomware 1 year 1 week ago v.laurie I have seen a clarification of what Avast was referring to as remote log in and will add it to the article. view
How to Ask a Question When You Want Technical Help 2 years 4 months ago v.laurie Thanks, Joe. Those are good additions. Your #3 is very important. view
How to Fix Problems When Windows Installer or Uninstaller Doesn’t Work 2 years 3 months ago v.laurie Do you mean the link isn't working? I just tried it and it worked fine. view
Best Free Technical Support Sites 2 years 4 months ago v.laurie Glad the article was helpful. Thanks for pointing out the typo. The good writing comes from Gizmo's original article. view
How to get a free legal copy of a Windows 7 installation disk 1 year 7 months ago v.laurie We are unable to respond to individual support requests here. Please post details of your query in our forum: http://www.techsupportalert.com/freeware-forum/general-computer-support/ view
How to Fix a Very Slow Windows 7 Downloads Folder 6 months 4 weeks ago v.laurie I have Windows 7 Pro and it works the way I have described. I don't know why it is different for you but thanks for pointing out an alternate way to get to the folder. In Windows, there are always several ways to do anything. view
Best Free Windows Store Apps 2 years 5 months ago v.laurie Stanford University has an app that allows you to watch video lectures. Go to the Windows store and look for Stanford University view
Best Free Technical Support Sites 1 year 8 months ago v.laurie We are unable to respond to individual support requests here. Please post details of your query in our forum: http://www.techsupportalert.com/freeware-forum/general-computer-support/ view

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