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Article title Time posted Postersort ascending Comment Link
Firefox and Chrome Browser Extensions that Check for Heartbleed 1 year 9 months ago v.laurie Thanks for telling us your experience. Others have also found that you have to reload. I haven't seen this problem in my own tests and I don't know what particular browser configuration or combination of add-ons causes what you experience. view
Heartbleed Effect: Passwords You Need to Change Now 1 year 10 months ago v.laurie Tony, there are people here who will be glad to help you. We have a forum for just that purpose. Go to http://www.techsupportalert.com/freeware-forum/general-computer-support/, log in and describe your problem there. Also, check your bank account right away by phone to make sure nothing is going on there. These articles can help you: http://www.techsupportalert.com/content/how-know-if-your-computer-infect... and http://www.techsupportalert.com/content/how-clean-infected-computer.htm Don't use your computer for banking or other sensitive business until you have made sure it is secure. You are right to be concerned about getting messages about the Group Policy Editor. view
Best Free Technical Support Sites 2 years 3 months ago v.laurie We are unable to respond to individual support requests here. Please post details of your query in our forum: http://www.techsupportalert.com/freeware-forum/general-computer-support/ view
Firefox and Chrome Browser Extensions that Check for Heartbleed 1 year 9 months ago v.laurie You are right that there is considerable confusion about http vs. https sites. As to the Akamai patch, I am no expert in this area, but I believe they have said that the original bug has been rectified and they have reissued SSL certificates. Whether the update has been applied by everybody I don't know. Also, while Akamai is a major service in this area, there are others. Whether the various tests for the Heartbleed bug are 100% effective, I don't know. This whole situation continues to be a big mess. view
How to get a free legal copy of a Windows 7 installation disk 3 years 5 days ago v.laurie As long as you are using it on the same machine you got from Dell, it is supposed to work. But be aware that there may be proprietary Dell drivers that the disk won't have. You should make a backup of your drivers as part of regular maintenance. See this link http://www.techsupportalert.com/best-free-windows-driver-backup.htm view
Powerful Free Microsoft Security Tool EMET Now in Version 4.1 Update 1 year 9 months ago v.laurie EMET can certainly cause conflicts with other programs. Do you have anti-malware programs that might be conflicting? Have you checked out the information in http://www.dedoimedo.com/computers/windows-emet-v4.html or http://technet.microsoft.com/en-us/security/jj653751 or http://support.microsoft.com/kb/2458544 If you continue to have problems, try posting the details at the forum http://www.techsupportalert.com/freeware-forum/general-computer-support/ or you could try Wilder's Security Forum http://www.wilderssecurity.com/ view
How to Deal with the Ransomware Called CryptoLocker 1 year 8 months ago v.laurie Thanks for pointing out the omission. view
Powerful Free Microsoft Security Tool EMET Now in Version 4.1 Update 1 year 9 months ago v.laurie Thanks for pointing out this link. view
Protect Your Online Privacy and Speed up Browsing with Privacy Badger 1 year 3 months ago v.laurie It works for me. view
Protect Your Online Privacy and Speed up Browsing with Privacy Badger 1 year 3 months ago v.laurie Privacy Badger is different. Which of the various add-ons to use is a matter of personal choice. Personally, I still use Adblock Plus. view
Protect Your Online Privacy and Speed up Browsing with Privacy Badger 1 year 3 months ago v.laurie Offhand, I don't know of conflicts with other add-ons but it is always possible. I have tried it on FF with Ghostery, ABP, and No Script all running without noticing any conflicts. On Chrome, I have it and ABP running together. On another subject, there are comments at Mozilla that say Privacy Badger breaks Reddit. I haven't personally looked into this. Privacy Badger is labeled "beta" so problems are always possible. view
Easy Way to Open Safe Mode in Windows 7 and Windows 8/8.1 1 year 3 months ago v.laurie It's a useful trick and worth knowing about. view
Get a New Look on the Windows Desktop with More Interesting and Colorful Cursors 1 year 4 months ago v.laurie Malwarebytes on my system says the program is clean. Winaero is a well-known site. VirusTotal does raise one flag out of 54 scans but these false positives happen. Naturally, if you are uneasy about the program, you should skip it. view
Three Ways to Find out Which Versions of the .NET Framework are Installed on a PC 1 year 8 months ago v.laurie Various different .NET Framework versions are used by many applications. Usage varies widely from system to system. Unless you have a specific problem with a particular version, it is probably best to just leave things alone. view
How to Clean and Protect Your Android Device Against Ransomware 1 year 7 months ago v.laurie As the article says, this is for one-time use to clean an infected system. If it finds ransomware, it removes it and decrypts any encrypted files. If it finds nothing wrong, then it gives a message to uninstall it. As the article says it isn't for preventing infection but for removing an infection and there is another app for prevention. Why you can't just leave it installed, I don't know. view
How to Clean and Protect Your Android Device Against Ransomware 1 year 7 months ago v.laurie Depending on the nature of the infection, you may or may not be able to access the play store. For more information, try going to this Avast site where you can leave comments: https://blog.avast.com/2014/06/17/avast-kills-android-ransomware-with-ne... view
Get a New Look on the Windows Desktop with More Interesting and Colorful Cursors 1 year 4 months ago v.laurie CursorFX is not compatible with Windows 8 according to the Stardock site. view
How to Clean and Protect Your Android Device Against Ransomware 1 year 7 months ago v.laurie I have seen a clarification of what Avast was referring to as remote log in and will add it to the article. view
Prevent Spam and Theft of Your Email Address with this Browser Extension 1 year 8 months ago v.laurie Thanks for letting us know about this. view
Easy Way to List the Details of All the Drivers on Your PC 1 year 1 month ago v.laurie Unless you are familiar with drivers, you should probably leave them alone. Drivers have many functions and should be uninstalled only by someone who is knowledgeable about its specific purposes. The yellow icon on a driver in the list created by this utility does not mean the driver should be uninstalled. Added: Here is a little discussion about "kernel mode" http://msdn.microsoft.com/en-us/library/windows/hardware/ff554836%28v=vs... view
Easy Way to List the Details of All the Drivers on Your PC 1 year 1 month ago v.laurie For help with questions about individual systems and drivers, please post in our forum for general computer support: http://www.techsupportalert.com/freeware-forum/general-computer-support/ view
How to Disable the New User Profile Menu in the Chrome Browser 7 months 1 week ago v.laurie

This link has a variety of GMail tips.

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How to Block Ads on Adblock Plus Paid Whitelist 1 year 4 days ago v.laurie I don't have a copy of IE9 to look at but the procedure is likely to be similar to that for IE11. Maybe someone with IE9 can verify. view
A Superb PC Troubleshooting Tool 11 months 3 weeks ago v.laurie Also see http://www.techsupportalert.com/content/how-find-out-which-windows-proce... and this previous article http://www.techsupportalert.com/content/powerful-free-windows-system-too.... view
Free Browser Extension that Efficiently Blocks Ads Using Less Memory 12 months 9 hours ago v.laurie The extension is now available at Mozilla: https://addons.mozilla.org/en-US/firefox/addon/ublock/ view
Windows 10 Editions and Upgrades Announced 8 months 4 weeks ago v.laurie

This article has more news about phone updates- http://www.pcworld.com/article/2923085/microsoft-will-bypass-carriers-pu...

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How to Check the Size and Reclaim Disk Space from WinSxS in Windows 8.1 10 months 3 weeks ago v.laurie Whoops! I am becoming dyslexic in my old age. Thanks, Joe. view
Windows 10 Editions and Upgrades Announced 8 months 4 weeks ago v.laurie Remah, I do not have access to a "Windows with Bing" system. If you are familiar with it, then maybe you can help caktus. view
A New Free Windows Anti-Malware Suite 10 months 2 weeks ago v.laurie VirusTotal and WOT both give the site a clean grade. view
A New Free Windows Anti-Malware Suite 10 months 2 weeks ago v.laurie Thanks for the information, Remah. view
Windows 10 Editions and Upgrades Announced 8 months 2 weeks ago v.laurie This link(http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/regarding-windows-8-sl-64-bit-os/6a7c460a-1031-43b9-b0b0-36417495b8e9) has some information about Windows 8 SL. You will need Windows 8.1 to upgrade to Windows 10. view
How to Check the Size and Reclaim Disk Space from WinSxS in Windows 8.1 10 months 3 weeks ago v.laurie This article (as it says) is for Windows 8.1. If you want something for Windows 7, the article points to http://www.techsupportalert.com/content/how-free-more-space-your-hard-dr.... view
How to Check the Size and Reclaim Disk Space from WinSxS in Windows 8.1 10 months 3 weeks ago v.laurie I understood you to be trying the Dism method. Sorry, if I misunderstood. The method for Windows 7 uses Disk Cleanup and if that is not working for you, more information about what is happening might help. Please post your problem in the forum where help with individual problems can be given. view
How to Check the Size and Reclaim Disk Space from WinSxS in Windows 8.1 10 months 3 weeks ago v.laurie Yes, dism.exe is in Windows 7 but they added new switches in Windows 8.1. These commands are not available in Windows 7. view
Security Attack Called Logjam makes Browsers Vulnerable 8 months 3 weeks ago v.laurie Thanks for the link, budchekov. One of the posts there gives an alternate test site that I am adding to the article. view
What Your PC Will Need if You Want to Upgrade to Windows 10 8 months 2 weeks ago v.laurie As the article says, the UEFI and secure boot requirement is applicable only to new systems and upgrades can be applied to existing systems that use the older BIOS instead of UEFI view
Windows 10 Editions and Upgrades Announced 9 months 9 hours ago v.laurie It has been announced that there is no Windows Media Center for Windows 10. I don't know exactly how an existing system with Windows Media Center will be upgraded. Anyone else know? view
Excellent Free Media Player VLC Gets Substantial Cross-Platform Update 11 months 2 weeks ago v.laurie There is a link to a 64-bit 2.2.0 version on this page: http://www.videolan.org/vlc/download-windows.html view
Security Attack Called Logjam makes Browsers Vulnerable 8 months 3 weeks ago v.laurie Joe, I don't know if if an add-on is interfering with the test or may actually be protecting you. Maybe somebody who knows more can tell us. As for the settings in about:config, I am not sure exactly what they do but it seems reasonable to change them. If the change causes trouble, they can be reset. view
Excellent Free Media Player VLC Gets Substantial Cross-Platform Update 11 months 2 weeks ago v.laurie Download the vlc-2.2.0-win64.exe file and run it. It should install as an update to your existing version of VLC. However, some people prefer in general to first uninstall older versions before installing a new one and that is another option. In any event, back up your system first before installing any new software. view
Windows 10 Editions and Upgrades Announced 8 months 4 weeks ago v.laurie

OK, guys, I am going to have to ask that further discussion of the relative merits of Linux be done at our Linux forum: http://www.techsupportalert.com/freeware-forum/linux/
As interesting as these discussions of Linux may be, this is not best done here where we need to keep the comments on the subject of Windows 10. Thanks.
Thanks Vic. These comments have now been moved to this thread where the discussion can continue: MC - Site Manager.
http://www.techsupportalert.com/freeware-forum/system/15088-windows-or-l...

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Windows 10 Editions and Upgrades Announced 9 months 1 hour ago v.laurie A lot of things already changed with Windows 8/8.1. Features were added, features were dropped. Windows 10 has more changes and is still in development. If there is a particular feature you are interested in, try asking about it from someone who is running a trial copy or ask at our forum http://www.techsupportalert.com/freeware-forum/system/14857-free-upgrade-to-windows-10-a.html view
Free Windows 10 for Mac and Linux Users? 7 months 3 weeks ago v.laurie Thanks, Joe. I have made note of this in the article. view
How to Get a Windows 7 Start Menu in Windows 10 7 months 1 week ago v.laurie Windows 10 will bring back some features of AeroGlass built in. view
Six Quick and Simple Tricks for Fixing Windows Problems 8 months 2 days ago v.laurie

Yes, Microsoft added a low-power state to the shut down options in Windows 8.1. See this discussion: http://www.techsupportalert.com/freeware-forum/system/12944-method-of-sh...

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What Else Have You Just Downloaded? 10 months 3 weeks ago v.laurie There is an interesting article on the problem of bundled software by the security firm Emisoft at http://blog.emsisoft.com/2015/03/11/mind-the-pup-top-download-portals-to.... view
Six Quick and Simple Tricks for Fixing Windows Problems 8 months 2 days ago v.laurie A typical PC user is unfamiliar with things like services and will find rebooting to be easier. view
Free Windows 10 Training Videos 5 months 3 weeks ago v.laurie

Rob, I confess I am puzzled by your request. I have recently written a number of tips about Windows 10. They cover a variety of topics and also include a list of articles to get more information.

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How to Make Your PC Safer by Uninstalling Flash Player 7 months 7 hours ago v.laurie

Several of the comments ask questions about HTML5. HTML5 is the current standard markup language for web sites. Among other improvements, it contains support for multimedia. All modern browsers support it although Internet Explorer is not fully compliant. That means, for example, that video can be displayed seamlessly on web pages without any need for plug-ins or special APIs. The browser does the work of display. The PC user does not have to install anything extra. Many sites, including YouTube, are using HTML5. For more information, there is a Wikipedia article here:https://en.wikipedia.org/wiki/HTML5

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Free Windows 10 for Mac and Linux Users? 7 months 3 weeks ago v.laurie Yes, I saw that and updated the article a little while ago. Thanks. view
How to Make Your PC Safer by Uninstalling Flash Player 7 months 5 hours ago v.laurie Usage patterns vary. I know many people who almost never need Flash. Your figure of 60% Flash reflects your particular interests. Also, anyone who uses mobile platforms will see far less Flash. Almost any web site that is designed these days is using HTML5. It is the current standard. view
Free Windows 10 for Mac and Linux Users? 7 months 3 weeks ago v.laurie You are right, of course. Thanks once more. view
Free Windows 10 for Mac and Linux Users? 6 months 3 weeks ago v.laurie Microsoft has recently stopped new enrollments in the insider program. Whether they will re-open the program is unknown at this time. view
This Gem Of A Freebie From Microsoft Creates Panoramas From Video Or Stills 7 months 1 week ago v.laurie

There was an article about this program a few months ago: http://www.techsupportalert.com/content/microsoft-image-composite-editor.html

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All About the Windows 10 Upgrade App Including How to Get Rid of it 8 months 1 week ago v.laurie

Nobody knows. Microsoft has not been clear. See this post

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Produce A System Health Report For Your PC 8 months 1 week ago v.laurie

Perfmon reports for Windows 7 systems were described in a previous TSA article.

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Best Free Microsoft Downloads 2 years 10 months ago v.laurie I have just become the editor of this article but almost all the material is due to the previous editor. I will be gradually updating and adding as time goes on. Any suggestions you have are welcome. view
Eight PDF Files You Don’t Want to Open 2 years 8 months ago v.laurie Because of interest, I am now writing a tip on how to disable JavaScript in all the popular free PDF readers. view
How to Print from Your Android Tablet or Smartphone 2 years 7 months ago v.laurie Thanks for the research, bernardz. All I can say is that I got the Google app to work with my Canon MP210 printer. view
Best Free Disk Space Analyzer 1 year 10 months ago v.laurie There is a Trojanized version of WinDirStat out on the Internet. http://blog.windirstat.info/20130717/windirstat-detected-as-trojan-right... Be very careful which download site you use and check with VirusTotal. view
How to Disable JavaScript in Popular Free PDF Readers 2 years 8 months ago v.laurie Thanks for the information. view
Increase Your Privacy by Turning off the Diagnostics Tracking Service in Windows 7 4 months 5 days ago v.laurie This sort of thing always requires administrative privileges but I have added a note to the article as you suggest. view
What to do if you Reserved a Windows 10 Upgrade but Changed Your Mind 5 months 1 week ago v.laurie The upgrade is certainly optional. As the title says, this article applies only to those who reserved a copy of Windows 10 back in earlier days. If you reserved a copy, Microsoft assumes you want it. If you didn't specifically reserve a copy, you may be nagged to upgrade but nothing will be downloaded unless you agree to it. view
Use This Free Spybot Utility to Block Microsoft Monitoring in Windows 3 months 6 days ago v.laurie

The home page for the program says, "Spybot Anti-Beacon comes in two flavours; as a standard installation or as a Portable Edition compatible with PortableApps." Can you give us a link to the stand-alone version 1.5?

Added later: OK, someone has pointed out the section on the home page called "Safer-Networking Download Section", which I overlooked.

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Nifty Free Windows Application for Batch Conversion, Resizing, and Renaming of Image Files 2 years 10 months ago v.laurie The second line says "...here’s a powerful little free program called Tinuous". The word "Tinuous" has italics around it. view
Use This Free Spybot Utility to Block Microsoft Monitoring in Windows 3 months 6 days ago v.laurie Yes, it's done. view
Two New Ways to Boot into Safe Mode in Windows 8 2 years 4 months ago v.laurie I am sorry to hear of your problem and it is because of problems like this that I strongly urge making emergency repair discs as discussed here: http://www.techsupportalert.com/content/how-create-recovery-discs-or-usb.... The comments are not the place for discussing specific individual problems but you can get help in the General Computer Support forum: http://www.techsupportalert.com/freeware-forum/general-computer-support/ You should be able to get some good advice there. view
How to Create Your Own Custom Windows 8 Start Menu 2 years 10 months ago v.laurie Winkey+X and some other keyboard shortcuts are covered in this previous tip http://www.techsupportalert.com/content/five-key-shortcuts-making-window... view
Eight PDF Files You Don’t Want to Open 2 years 8 months ago v.laurie Because its software is very widely used, Adobe is a particular target for hackers but any reader can have a security flaw. Alternate readers (http://www.techsupportalert.com/best-free-non-adobe-pdf-reader.htm) are probably attacked less often but I would disable JavaScript on any reader unless I specifically needed it. As one commenter suggests, taking precautions before opening any PDF is always called for. view
How to Add Your Favorite Folder or Program to (My) Computer in Windows 7 and 8 2 years 9 months ago v.laurie I'm not quite sure what you did. Are you saying that there is no folder "\Roaming\Microsoft\Windows\Network Shortcuts". You say "Network was not there" but the folder you want is "Network Shortcuts". view
Increase Your Privacy by Turning off the Diagnostics Tracking Service in Windows 7 4 months 1 week ago v.laurie I should have mentioned that not everybody installed the Windows updates that created the service. They seem to have been KB 3075249, KB 3080149, and KB 3068708. You may have avoided them. Thanks for reminding me that not everybody will have the service. view
Best Free Windows 8 Start Menu Replacement 2 years 9 months ago v.laurie I looked at this program but decided not to include it because it comes bundled with other programs that will be installed if you are not careful. view
Use This Powerful Microsoft Tool to Provide Better Security for Windows Programs 2 years 7 months ago v.laurie If you click the download link at the reference given in the tip (http://www.microsoft.com/en-us/download/details.aspx?id=39273) you have a choice of both the EMET installation file and a PDF user guide. view
Eight PDF Files You Don’t Want to Open 2 years 8 months ago v.laurie Browser plug-ins and add-ons can have similar vulnerabilities. view
How to Make Managing your Installed Programs Easier in Windows 7, 8, and 8.1 2 years 4 months ago v.laurie Please post your question in the forum (http://www.techsupportalert.com/freeware-forum/system/) which is a better place for this type of inquiry. view
How to Restore the Google Chrome Browser New Tab Page to the Previous Appearance 2 years 4 months ago v.laurie There is the obvious suggestion that maybe you accidentally clicked the wrong thing.Take a look at your flags again. If anybody has any other possible ideas, let us know. view
Twelve Things You Need to Know About Internet Privacy 2 years 6 months ago v.laurie If you have any money at all, you are important to those who steal credit card and other financial data. view
Make Your Windows 8/8.1 Computer Act Like New with the Refresh Feature 2 years 2 months ago v.laurie I would add that some malware infections will seek out any connected external drives and could possibly infect your backups. That is why I keep a backup drive that I disconnect except when backing up. Some people even keep a backup in a distinct geographical location in case of fire or other disaster. I even have a friend who takes a backup drive to his bank vault. view
How to Allow the Uninstalling of Programs in Windows 7 Safe Mode 2 years 5 months ago v.laurie Both keys can coexist in the Registry, Because there seems to be interest in safe mode with networking, I have added the registry edit to the tip. Can't you run SFC in safe mode? Just use the command prompt with elevated privileges. view
How to Free Up More Space on Your Hard Drive with the Updated Windows 7 Disk Cleanup 2 years 4 months ago v.laurie Thanks, Joe. I have added that a restart may be required. view
How to Free Up More Space on Your Hard Drive with the Updated Windows 7 Disk Cleanup 2 years 4 months ago v.laurie This is part of Windows Update. Are you not able to get the updates? view
Make Your Windows 8/8.1 Computer Act Like New with the Refresh Feature 2 years 2 months ago v.laurie You have to also include the complete pathname of the folder where the image is to be created. view
Use This Powerful System Tool to Check Windows Hardware 2 years 6 months ago v.laurie @JamesCA: You are right. I see that the links have stopped working. They worked last night and I do not know what has happened. Here is MajorGeeks link for Hwinfo64: http://www.majorgeeks.com/files/details/hwinfo64.html. If you want Hwinfo32: http://www.majorgeeks.com/files/details/hwinfo32.html Update 6 August - links working again view
How to Cancel Online Accounts the Easy Way 2 years 5 months ago v.laurie Anupam, I apologize for not mentioning your article. I am afraid I overlooked it. view
Use This Powerful System Tool to Check Windows Hardware 2 years 6 months ago v.laurie It would be nice if life were that simple. Hwinfo monitors a lot of different hardware and I don't think we have a category of software that can correct all hardware problems. view
How to Get Help with Windows 8.1 Upgrade Problems 2 years 3 months ago v.laurie I will be curious to hear about your experience. view
How to Keep Google from Putting Your Name and Picture in Their Ads 2 years 3 months ago v.laurie One way or the other, I think everyone with any Google account should check their account settings after Nov. 11 to make sure what it is they are agreeing to. view
How to Free Up More Space on Your Hard Drive with the Updated Windows 7 Disk Cleanup 2 years 4 months ago v.laurie Disk cleanup is not supposed to remove files you might need. As I understand it, only older update files that have been superseded by newer update files are removed. Updates from the most recent batch should still be there. If you go into Control Panel you can find a list of updates that have been installed together with an option to uninstall them. view
Time to Say Goodbye 2 months 2 weeks ago v.laurie

All these nice comments have bowled me over. They are a treasure beyond count. Bless you all.

Vic

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Use This Powerful System Tool to Check Windows Hardware 2 years 6 months ago v.laurie Thanks for the update, irwanwr. view
How to Fix an Annoying Windows USB Problem 2 years 3 months ago v.laurie I have Windows 7 Pro 64-bit and it does have "Hardware and Sound" in Control Panel. view
An Important Disk Cleanup Job after Upgrading to Windows 8.1 2 years 3 months ago v.laurie There are several points to make. First, before any upgrade, you should always make a backup of the whole system. So I would hope you already have a backup. However, if you have plenty of disk space, there is no particular need to delete the file. People with an SSD or a small C: partition are the ones most likely to need the space. As to copying the file to another location, it is a hidden system file and copying such files and then reading them, if necessary, can be tricky. I have not tried doing that. If anybody has experience with that, let us know. view
How to Fix a Computer that Keeps Waking Up 1 year 4 months ago v.laurie Unfortunately, we can't give this type of individual support in the comments. If you post your problem in the forum at http://www.techsupportalert.com/freeware-forum/general-computer-support/, there will be knowledgeable people to help you. view
An Important Disk Cleanup Job after Upgrading to Windows 8.1 2 years 3 months ago v.laurie Have you actually tried to do that? The file is a protected system file. view
How to Free Up More Space on Your Hard Drive with the Updated Windows 7 Disk Cleanup 2 years 3 months ago v.laurie It's not a bad idea to run Disk Cleanup every few months. view
How to Allow the Uninstalling of Programs in Windows 7 Safe Mode 2 years 5 months ago v.laurie You may have to start the uninstaller service. See what I have added to the tip. view
An Important Disk Cleanup Job after Upgrading to Windows 8.1 2 years 3 months ago v.laurie Well, that is not what happened on my system. view
How to Allow the Uninstalling of Programs in Windows 7 Safe Mode 2 years 5 months ago v.laurie I am puzzled. I have no trouble with this in Windows 7 Professional 64-bit. I just tried it again. Went into safe mode and uninstalled a program. The msiserver was already running. Here is the REG file exported from my Registry: ---------------------------------------------- Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer] @="Service" ---------------------------------------------- view
How to Pin Anything to the Taskbar in Windows 7 and 8 the Easy Way 2 years 6 months ago v.laurie This sounds like a problem that involves more than can be discussed here. A better place to present your problem is in the forum at http://www.techsupportalert.com/freeware-forum/general-computer-support/. view
How to Fix an Annoying Windows USB Problem 2 years 3 months ago v.laurie I have also had times when a non-responsive mouse or keyboard could be fixed by disconnecting and reconnecting but this has not always worked. Then I had to restart to get it to work. view

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