Can't install sunbelt firewall

[wekslap]

I wonder please can anyone help me.

When I try to install sunbelt kerio firewall, a message comes up, sunbelt already installed. it definitely is not, but i may have had it installed very briefly in the past.

What can I do to allow it to let me install.

Thankyou,


Wekslap

[Studmuffin]

Google, AppRemover utility and try that. Also you can Google, "how to uninstall software manually". Hope those help! I would also download and use Ccleaner for cleaning up when you are done.

[MidnightCowboy]

Originally Posted by wekslap

I wonder please can anyone help me.

When I try to install sunbelt kerio firewall, a message comes up, sunbelt already installed. it definitely is not, but i may have had it installed very briefly in the past.

What can I do to allow it to let me install.

Thankyou,


Wekslap

This is definitely due to remnants left behind on your system from the previous installation and it is doubtful that using a third party tool now will correct it.

This leaves manual editing of files and registry as your only option. This process requires a high degree of ability and is not recommended for those without it

There are plenty of other firewalls around and I would simply make another choice

[Anupam]

AppRemover might have been a good option, but it does not support removing firewalls. At the moment, it supports removing only antivirus. The whole list of supported applications can be seen here :

http://www.appremover.com/supported-applications

So, what MC says holds true.

Removing the remnants would require a tool like registry cleaner, but considering the risks involved, do not go for it.

[Anupam]

I found a thread on Sunbelt forum, which contains the link to exe of removal tool for Sunbelt firewall. Its here :

http://supportforums.sunbeltsoftware...6&threadid=346

But, I read on other thread, that to remove a particular version of Sunbelt Firewall, an appropriate version of cleaner is needed.

So, best would be to post about your problem on the Sunbelt forum, and they will provide you the link to the appropriate version of the removal tool.

[26Dolphins]

Hi,

Originally Posted by Anupam

AppRemover might have been a good option, but it does not support removing firewalls. At the moment, it supports removing only antivirus. The whole list of supported applications can be seen here :
http://www.appremover.com/supported-applications
...

I'm not sure that firewalls are unsupported in general, as a lot of the applications listed are IS.
Also, there are two legends used in that list, depending on whether OPSWAT Labs tested and verfies the support or users.
The way I understand it is that if an application is not mentioned, that could be because it's actually unsupported, but also because OPSWAT Labs hasn't tested it or no user feedback was provided.
On that link, there's also the following:

In addition, AppRemover may be able to successfully remove other security applications on your system. However, these are not guaranteed.

So, though I agree that wekslap should try to use the dedicated Sunbelt removal tool, he could also try to use the "Clean Up a Failed Uninstall" feature of AppRemover, if AppRemover finds remnants of Sunbelt Firewall.

[Anupam]

Yes, I think he can try that. No harm in trying(or can there be?). But, I don't see any firewall being mentioned in that list. Mostly there are antivirus, security suites, antispyware. But, it may work. Maybe a firewall will be the first? .

But, if there is a Sunbelt Firewall removal tool, that would be the best way to go.

[26Dolphins]

Hi Anupam,

Originally Posted by Anupam

...No harm in trying(or can there be?)...

Actually, I don't know if there could be any harm, since a couple of times I tried to use that feature, the application of interest wasn't recognized. There's a good chance that it won't find Sunbelt Firewall's remnants either, but he could still check it out - after all, AppRemover is a standalone application, so not much hassle.

Originally Posted by Anupam

... Maybe a firewall will be the first? .
...

I know for sure that AppRemover recognizes OA on Win XP, but can't say if the removal would be successful as I never used AppRemover to uninstall OA.

Let's see, if wekslap reports back.

[Anupam]

If it is recognizing OA, then it might be able to clean up too. Lets see, what wekslap chooses to do.

[wekslap]

Sorry to take so long to reply.

Tried Sunbelt Firewall removal tool and appremover then tried installing Sunbelt and it still insists that its already installed. Am at a loss. tried all reg cleaners and ccleaner etc too.

Thank you tho. i appreciate the effort and time you have taken.