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#1 (permalink) |
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Junior Member
Join Date: Jul 2009
Posts: 5
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I installed Bullguard on Thursday. It gave me a six month subscription. I figured that I could get it extended to a year over the next few weeks. Today, when I rebooted, I found that I now have been downgraded to a trial subscription. 58 days left. Has this happened to anyone else?
Thanks. |
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#2 (permalink) |
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Foundation Editor
Join Date: Apr 2008
Posts: 535
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As mentioned elsewhere on these forums, inside the program, click on support and live chat. You will be chatting with a live support person within 5 minutes. They should be able to take care of the issue.
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Rocky Mountain High |
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#4 (permalink) |
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Junior Member
Join Date: Jul 2009
Posts: 5
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I went to their customer support:
"I'm afraid I cannot verify if the download was performed exactly how it was requested on the Gizmo website. As the offer is no longer available, this is the best I can do for you." I can live with 240 days. |
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