Errors opening pictures

marcdarkin · 17. Oct 2009, 02:17 AM

Sorry if this isn't the right place to post this. A reader of my BF Digital Image Viewer article asked about a problem with Windows Photo Gallery. I don't know the answer, so I thought I'd better ask here. This is the message, which can be directly answered in the comments section on the original page if we get somebody to help:

'Windows Photo Gallery won't open my saved pictures. It says "file format is not supported." To fix this issue, I downloaded K-Lite Codec Pack. But once I try to install it, it says "error creating registry key: HKEY_CLASSES_ROOT" followed by various extensions (.3g2, mp4, .vob, etc.) So what do I do?'

Jojoyee · 17. Oct 2009, 04:03 AM

Windows Photo Gallery supports these file types: BMP, JPG, JFIF, TIFF, PNG, WDP. If Windows Movie Maker is installed, it can also play videos in these formats: ASF, AVI, MPEG, WMV.

It would be helpful to know:
What is the format of your save pictures?
Can the picture files be viewed by other viewers?

J.L. · 17. Oct 2009, 06:05 AM

Do they open fine with paint?
Tell the reader that K-Lite Codec Pack is for audio and video only, not pictures.
Lastly, the file associations seems to be corrupt in the registry. Check them (XP: Tools>Folder Options>File Types, Vista/7: Start>Default Programs>Associate a file type or protocol with a program).

marcdarkin · 17. Oct 2009, 11:20 AM

Thanks guys.

17. Oct 2009, 02:17 AM	#1 (permalink)
marcdarkin Foundation Editor Join Date: Apr 2008 Posts: 59	Errors opening pictures Sorry if this isn't the right place to post this. A reader of my BF Digital Image Viewer article asked about a problem with Windows Photo Gallery. I don't know the answer, so I thought I'd better ask here. This is the message, which can be directly answered in the comments section on the original page if we get somebody to help: 'Windows Photo Gallery won't open my saved pictures. It says "file format is not supported." To fix this issue, I downloaded K-Lite Codec Pack. But once I try to install it, it says "error creating registry key: HKEY_CLASSES_ROOT" followed by various extensions (.3g2, mp4, .vob, etc.) So what do I do?'

17. Oct 2009, 04:03 AM	#2 (permalink)
Jojoyee Moderator Join Date: Jul 2008 Posts: 767	Windows Photo Gallery supports these file types: BMP, JPG, JFIF, TIFF, PNG, WDP. If Windows Movie Maker is installed, it can also play videos in these formats: ASF, AVI, MPEG, WMV. It would be helpful to know: What is the format of your save pictures? Can the picture files be viewed by other viewers? __________________ "KISS -Keep It Short and Sweet."

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17. Oct 2009, 06:05 AM	#3 (permalink)
J.L. Senior Member Join Date: Dec 2008 Posts: 279	Do they open fine with paint? Tell the reader that K-Lite Codec Pack is for audio and video only, not pictures. Lastly, the file associations seems to be corrupt in the registry. Check them (XP: Tools>Folder Options>File Types, Vista/7: Start>Default Programs>Associate a file type or protocol with a program).

17. Oct 2009, 11:20 AM	#4 (permalink)
marcdarkin Foundation Editor Join Date: Apr 2008 Posts: 59	Thanks guys.