dvdshrink3.2 won't run

rarms47 · 05. May 2011, 05:36 PM

you double click or right click and open on the desktop icon or go directly to the program and try to open and the icon blinks and nothing happens. i never get an error message. i have reinstalled the program. i have run several system cleaners, reg cleaners and the like without a good result. i thought it might be avgfree, so i uninstalled that. i disabled some other anti-malware programs. no change. i am running xp3, ie6 and have used the program frequently in the past. any suggestions?

Anupam · 05. May 2011, 05:46 PM

Hi rarms47, welcome to the forum

.

Strange problem this. After clicking, did you look at the Task Manager, to see if the program process is running there? If yes, terminate it from there, and try again.

I would suggest that you do not use registry cleaners, because they can cause more harm than solve problems, and they are really not necessary. They even might be responsible for the situation, which could have been just a minor problem.

You can take a look at the Event Viewer in Control Panel, to see if there are any errors regarding DVD Shrink, which can give any clue about the problem.

If you don't get any help from here, then you can try posting in their forum :

http://www.dvdshrink.org/forum/index.php

rarms47 · 05. May 2011, 06:11 PM

i did check 'process' and did find one instance for every time i tried to start the program. i deleted all of them. i will try to look at the event viewer for a clue. that forum looks good, the others i've been directed to are all dead. thanks for the suggestions. much appreciated.

Anupam · 05. May 2011, 07:16 PM

Well, seems like the program is starting, but is not able to run. An uninstallation, and a reinstallation should solve that kind of problem. I am surprised that it didn't. Try uninstalling again, then delete its folder from Program Files, and also from Documents and Settings folder... in Applicaton Data, and Local Settings folders.

Yes, that is the official forum of DVD Shrink, and its good that its working

.

rarms47 · 05. May 2011, 08:16 PM

nope. it doesn't even start when you check 'run dvdshrink' at the end of the install process.

Anupam · 06. May 2011, 10:14 AM

Sorry, I don't know any more solution. Maybe some one else can help, or try posting on their official forum.

rarms47 · 06. May 2011, 05:33 PM

thanks, anupam, for your efforts. if this was easy, i would have figured it out by now. i have posted on the official site, but no responses as of last night. frankly they seem a little snarky over there and not very helpful. i might be wrong about that, we'll see. thanks again for your help. i'll post here if i get a solution.

Anupam · 06. May 2011, 05:41 PM

No problem

. I hope you find a solution. Be patient, and see if a reply arrives there. Sometimes it can take time, and weekend is also there now. So, wait some

.

Sure, I would like to know about the solution, and will help others having the same problem too. So, posting about the solution will be much appreciated

. Good luck!

rarms47 · 06. May 2011, 07:50 PM

the only advice on the shrink forum is to upgrade to the latest ie from ie6. not happy with that. will continue to check back to see if they can come up with anything else.

Anupam · 06. May 2011, 08:36 PM

I agree, that is not really helpful.

05. May 2011, 05:36 PM	#1 (permalink)
rarms47 Member Join Date: Jul 2009 Posts: 8	dvdshrink3.2 won't run you double click or right click and open on the desktop icon or go directly to the program and try to open and the icon blinks and nothing happens. i never get an error message. i have reinstalled the program. i have run several system cleaners, reg cleaners and the like without a good result. i thought it might be avgfree, so i uninstalled that. i disabled some other anti-malware programs. no change. i am running xp3, ie6 and have used the program frequently in the past. any suggestions?

05. May 2011, 05:46 PM	#2 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	Hi rarms47, welcome to the forum . Strange problem this. After clicking, did you look at the Task Manager, to see if the program process is running there? If yes, terminate it from there, and try again. I would suggest that you do not use registry cleaners, because they can cause more harm than solve problems, and they are really not necessary. They even might be responsible for the situation, which could have been just a minor problem. You can take a look at the Event Viewer in Control Panel, to see if there are any errors regarding DVD Shrink, which can give any clue about the problem. If you don't get any help from here, then you can try posting in their forum : http://www.dvdshrink.org/forum/index.php __________________ Anupam

05. May 2011, 07:16 PM	#4 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	Well, seems like the program is starting, but is not able to run. An uninstallation, and a reinstallation should solve that kind of problem. I am surprised that it didn't. Try uninstalling again, then delete its folder from Program Files, and also from Documents and Settings folder... in Applicaton Data, and Local Settings folders. Yes, that is the official forum of DVD Shrink, and its good that its working . __________________ Anupam

06. May 2011, 10:14 AM	#6 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	Sorry, I don't know any more solution. Maybe some one else can help, or try posting on their official forum. __________________ Anupam

06. May 2011, 05:41 PM	#8 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	No problem . I hope you find a solution. Be patient, and see if a reply arrives there. Sometimes it can take time, and weekend is also there now. So, wait some . Sure, I would like to know about the solution, and will help others having the same problem too. So, posting about the solution will be much appreciated . Good luck! __________________ Anupam

05. May 2011, 06:11 PM	#3 (permalink)
rarms47 Member Join Date: Jul 2009 Posts: 8	i did check 'process' and did find one instance for every time i tried to start the program. i deleted all of them. i will try to look at the event viewer for a clue. that forum looks good, the others i've been directed to are all dead. thanks for the suggestions. much appreciated.

05. May 2011, 08:16 PM	#5 (permalink)
rarms47 Member Join Date: Jul 2009 Posts: 8	nope. it doesn't even start when you check 'run dvdshrink' at the end of the install process.

06. May 2011, 05:33 PM	#7 (permalink)
rarms47 Member Join Date: Jul 2009 Posts: 8	thanks, anupam, for your efforts. if this was easy, i would have figured it out by now. i have posted on the official site, but no responses as of last night. frankly they seem a little snarky over there and not very helpful. i might be wrong about that, we'll see. thanks again for your help. i'll post here if i get a solution.

06. May 2011, 07:50 PM	#9 (permalink)
rarms47 Member Join Date: Jul 2009 Posts: 8	the only advice on the shrink forum is to upgrade to the latest ie from ie6. not happy with that. will continue to check back to see if they can come up with anything else.

06. May 2011, 08:36 PM	#10 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	I agree, that is not really helpful. __________________ Anupam

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