problem installing updates

delldell · 11. Nov 2010, 05:16 PM

I have Windows Vista and clicked to install updates but it seems to be stuck at 50% and won't complete--neither can I cancel it and start over. I've deleted a number of things I had on my computer since this happened in case there wasn't room but I didn't really think this was the problem and it hasn't worked? Since it happened the printer won't work either. Any advice please?::

George · 11. Nov 2010, 05:19 PM

Are you getting any prompt with an error message or is it just stuck? You did not give much details. I found this link that describes a similar problem. Maybe it helps:
http://social.answers.microsoft.com/...b-b3da09ca7691

delldell · 11. Nov 2010, 09:08 PM

Thanks, that website you gave seems to be my problem ok but I'm not great with computers and can't seem to solve the problem still. It' s still stuck at 50% And says on it Windows Live Essentials2011(KB2434419) Any chance of a step by step how to get rid of it????? Thanks

George · 12. Nov 2010, 04:44 PM

In that article about the problem they suggest to install Windows Live Essentials 2011 manually. Why don't you try that first. Here is the link:
http://explore.live.com/windows-live-essentials

Download it from there and install it manually. Then try the automated update again.

delldell · 16. Nov 2010, 09:24 PM

Hi, just tried that but it says it won't install as I'm already installing something else---any other suggestion?

George · 17. Nov 2010, 06:53 AM

What is the exact error message? In many cases it helps googling the error message to find tips to resolve the issue.

delldell · 17. Nov 2010, 09:14 PM

Thank you,
it says 'installing Live Essentials 2011 (KB2434419)

I've pressed stop installation also on this page to no avail and it's still stuck at 50%

George · 18. Nov 2010, 07:23 AM

Here is an article that sounds a bit like your problem. The instructions there might help you too.

http://windowslivehelp.com/thread.as...6-ad57a2cb1061

If not, that would also be a good spot to post your problem right in that forum which is specifically for Windows Live support.

wesman · 16. Dec 2010, 10:04 PM

Look at the task manager and see if there is anything that has "KB2434419" in it or any indications of (not responding). If so, select it and end the task.

Also, check to see what version of Installer you have.

Quote:

Originally Posted by delldell

Thank you,
it says 'installing Live Essentials 2011 (KB2434419)

I've pressed stop installation also on this page to no avail and it's still stuck at 50%

11. Nov 2010, 05:16 PM	#1 (permalink)
delldell Member Join Date: Feb 2010 Posts: 9	problem installing updates I have Windows Vista and clicked to install updates but it seems to be stuck at 50% and won't complete--neither can I cancel it and start over. I've deleted a number of things I had on my computer since this happened in case there wasn't room but I didn't really think this was the problem and it hasn't worked? Since it happened the printer won't work either. Any advice please?::

11. Nov 2010, 05:19 PM	#2 (permalink)
George Progradminstrateditor Join Date: May 2008 Location: Frankfurt, GER Posts: 1,253	Are you getting any prompt with an error message or is it just stuck? You did not give much details. I found this link that describes a similar problem. Maybe it helps: http://social.answers.microsoft.com/...b-b3da09ca7691 __________________ Best regards, George

11. Nov 2010, 09:08 PM	#3 (permalink)
delldell Member Join Date: Feb 2010 Posts: 9	installing problem Thanks, that website you gave seems to be my problem ok but I'm not great with computers and can't seem to solve the problem still. It' s still stuck at 50% And says on it Windows Live Essentials2011(KB2434419) Any chance of a step by step how to get rid of it????? Thanks

12. Nov 2010, 04:44 PM	#4 (permalink)
George Progradminstrateditor Join Date: May 2008 Location: Frankfurt, GER Posts: 1,253	In that article about the problem they suggest to install Windows Live Essentials 2011 manually. Why don't you try that first. Here is the link: http://explore.live.com/windows-live-essentials Download it from there and install it manually. Then try the automated update again. __________________ Best regards, George

17. Nov 2010, 06:53 AM	#6 (permalink)
George Progradminstrateditor Join Date: May 2008 Location: Frankfurt, GER Posts: 1,253	What is the exact error message? In many cases it helps googling the error message to find tips to resolve the issue. __________________ Best regards, George

16. Nov 2010, 09:24 PM	#5 (permalink)
delldell Member Join Date: Feb 2010 Posts: 9	Hi, just tried that but it says it won't install as I'm already installing something else---any other suggestion?

17. Nov 2010, 09:14 PM	#7 (permalink)
delldell Member Join Date: Feb 2010 Posts: 9	Thank you, it says 'installing Live Essentials 2011 (KB2434419) I've pressed stop installation also on this page to no avail and it's still stuck at 50%

18. Nov 2010, 07:23 AM	#8 (permalink)
George Progradminstrateditor Join Date: May 2008 Location: Frankfurt, GER Posts: 1,253	Here is an article that sounds a bit like your problem. The instructions there might help you too. http://windowslivehelp.com/thread.as...6-ad57a2cb1061 If not, that would also be a good spot to post your problem right in that forum which is specifically for Windows Live support. __________________ Best regards, George

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