Pc Problem Need Help Fixing

Arab · 12. Nov 2009, 02:34 AM

Hey All Thanks In Advance For Who Helps.

I Downloaded Or Tried To Download A Serial For A Program So I Could Get It Free (Didnt scan it dumb on my part) But im assuming it was a virus cause i rebooted and now my windows boots up but it only shows my background pic on the pc. i can access firefox with my task manager and i downloaded a txt file to open my notepad and it worked fine just cant see anything. is there maybe a cmd for cmd promt to show System Restore ? My os is Xp sp2

danjmilos · 12. Nov 2009, 03:36 AM

Arab,

I was able to access system restore from the "new task" in task manager. Tried system restore first and did not work, thought for a second and typed in "start menu" and got a window that had the "Program" folder and a few other programs to click on. Clicked on Program folder and in there was was the "System Recovery" from which I accessed the "System Restore" function, hope this will help you. I'm assuming that your mouse is still working and hoping you still have restore pionts to go to.

Dan

Jojoyee · 12. Nov 2009, 03:36 AM

Quote:

Originally Posted by Arab

... is there maybe a cmd for cmd promt to show System Restore ? My os is Xp sp2

Hold down Windows Key and press R, type restore in the "Open" box, click OK. Then double click rstrui.exe, a System Restore window should come up.

Hope this helps.

p.s. If Win+R is not responsive, try press Ctrl-Alt-Delete to bring up Windows Security, choose Task Manager, select New Task under Applications tab, then type restore in the "Open" box and click ok, this will also show up the file rstrui.exe for running.

danjmilos · 12. Nov 2009, 03:43 AM

Arab,

Go with Jojoyee it is a direct approach I didn't know.

Dan

MidnightCowboy · 12. Nov 2009, 10:00 AM

C**ck and key-G** sites are one of the biggest sources of malware available and every say human greed infects 1,000's of computers with the results.
Even after a restore your computer may still be infected. You should undertake a FULL scan with your resident security software and also download and scan with Malwarebytes too if you don't have this already. Depending on the results it might also be necessary to run a HijackThis scan and post the results for analysis before you can be completely certain that your PC is clean.

Anupam · 12. Nov 2009, 10:32 AM

It must have been virus infection.

You should try to boot the computer in safe mode, and see if the PC works properly. If yes, then you can run system restore from the safe mode. When you boot into safe mode, it gives you option to run system restore, or to run PC in safe mode.

The system restore exe as told by Jojoyee resides in C:\windows\system32\restore folder. So, you can run from there too, by navigating through command line.

You can also run virus scans if the PC does boot up in safe mode.

Arab · 12. Nov 2009, 06:58 PM

well now i got a problem , booted it up this morning and now it will boot up and i can see everything but when i try to click anything it wont work. i did the cmd prompt typed in restore and the cmd prmt just restarted itself then finally a screen boots up says Win32.TrojanDiskKiller and shows a anti virus i can buy on there (wanting valuable info) and thats it anything i try to do i think opens but i cant see it because its behind that crap ...

badluck i know and i dont the the F key for booting in safe mode forgot it. but its coming to ima have to flash the hd drive and put new Os on it :|

Anupam · 12. Nov 2009, 08:04 PM

So now its confirmed that there is a virus infection on the computer.

You should not loose hope so early.

Try to boot into safe mode. The key is generally F8 or F5. Press it repeatedly, on the boot screen, and a screen to select boot options should come up. Choose safe mode... things should work good in safe mode.

Which antivirus and antispywares do you have on your system? Once in safe mode, scan your system with the security softwares.

Which antivirus is being said to be bought? Give some more details about the infection, so we can search for details to remove it.

J_L · 13. Nov 2009, 04:47 AM

Word of advice, next time always upload files from untrusted source to VirusTotal.
Also, you can run the key-g**s (or even installers and cr**ks) in SandBoxie or Returnil to be extra cautious.

Personally, I find that with all the freewares and legal software giveaways around us, there is no need for pirating software. Games and multimedia are a different story though..

kendall.a · 13. Nov 2009, 05:03 AM

Quote:

Personally, I find that with all the freewares and legal software giveaways around us, there is no need for pirating software. Games and multimedia are a different story though..

I have to say that it is the policy of this site to never promote or advocate for pirating any type of software, regardless of what kind/type it is.

12. Nov 2009, 02:34 AM	#1 (permalink)
Arab Junior Member Join Date: Nov 2009 Posts: 2	Pc Problem Need Help Fixing Hey All Thanks In Advance For Who Helps. I Downloaded Or Tried To Download A Serial For A Program So I Could Get It Free (Didnt scan it dumb on my part) But im assuming it was a virus cause i rebooted and now my windows boots up but it only shows my background pic on the pc. i can access firefox with my task manager and i downloaded a txt file to open my notepad and it worked fine just cant see anything. is there maybe a cmd for cmd promt to show System Restore ? My os is Xp sp2

12. Nov 2009, 10:00 AM	#5 (permalink)
MidnightCowboy Site Manager Join Date: Aug 2008 Location: South American Banana Republic, third bunch from the left Posts: 9,250	Cck and key-G sites are one of the biggest sources of malware available and every say human greed infects 1,000's of computers with the results. Even after a restore your computer may still be infected. You should undertake a FULL scan with your resident security software and also download and scan with Malwarebytes too if you don't have this already. Depending on the results it might also be necessary to run a HijackThis scan and post the results for analysis before you can be completely certain that your PC is clean. __________________ Knows nothing and cares even less

12. Nov 2009, 10:32 AM	#6 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	It must have been virus infection. You should try to boot the computer in safe mode, and see if the PC works properly. If yes, then you can run system restore from the safe mode. When you boot into safe mode, it gives you option to run system restore, or to run PC in safe mode. The system restore exe as told by Jojoyee resides in C:\windows\system32\restore folder. So, you can run from there too, by navigating through command line. You can also run virus scans if the PC does boot up in safe mode. __________________ Anupam

12. Nov 2009, 08:04 PM	#8 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	So now its confirmed that there is a virus infection on the computer. You should not loose hope so early. Try to boot into safe mode. The key is generally F8 or F5. Press it repeatedly, on the boot screen, and a screen to select boot options should come up. Choose safe mode... things should work good in safe mode. Which antivirus and antispywares do you have on your system? Once in safe mode, scan your system with the security softwares. Which antivirus is being said to be bought? Give some more details about the infection, so we can search for details to remove it. __________________ Anupam

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12. Nov 2009, 03:36 AM	#2 (permalink)
danjmilos Senior Member Join Date: Mar 2009 Location: Steeler Nation Capitol Posts: 130	Arab, I was able to access system restore from the "new task" in task manager. Tried system restore first and did not work, thought for a second and typed in "start menu" and got a window that had the "Program" folder and a few other programs to click on. Clicked on Program folder and in there was was the "System Recovery" from which I accessed the "System Restore" function, hope this will help you. I'm assuming that your mouse is still working and hoping you still have restore pionts to go to. Dan

12. Nov 2009, 03:43 AM	#4 (permalink)
danjmilos Senior Member Join Date: Mar 2009 Location: Steeler Nation Capitol Posts: 130	Arab, Go with Jojoyee it is a direct approach I didn't know. Dan

12. Nov 2009, 06:58 PM	#7 (permalink)
Arab Junior Member Join Date: Nov 2009 Posts: 2	well now i got a problem , booted it up this morning and now it will boot up and i can see everything but when i try to click anything it wont work. i did the cmd prompt typed in restore and the cmd prmt just restarted itself then finally a screen boots up says Win32.TrojanDiskKiller and shows a anti virus i can buy on there (wanting valuable info) and thats it anything i try to do i think opens but i cant see it because its behind that crap ... badluck i know and i dont the the F key for booting in safe mode forgot it. but its coming to ima have to flash the hd drive and put new Os on it :\|

13. Nov 2009, 04:47 AM	#9 (permalink)
J_L Co-Author, Best Free Security List Join Date: Dec 2008 Posts: 1,475	Word of advice, next time always upload files from untrusted source to VirusTotal. Also, you can run the key-gs (or even installers and crks) in SandBoxie or Returnil to be extra cautious. Personally, I find that with all the freewares and legal software giveaways around us, there is no need for pirating software. Games and multimedia are a different story though..