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#1 (permalink) |
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Member
Join Date: Oct 2011
Posts: 8
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Have downloaded Dr. Web Curet It on recommendation. I found after I downloaded it, the programme took over my screen and began to flash not user friendly message.
I had saved it to "Desktop", and tried to uninstall it. And have no way of uninstalling this programme. It's not on the Add/Remove Programmes. I check Programme Files and it's not listed there. I am angry that it was recommended and now I want to get it off my computer. Can anyone please help! Regards with thanks.
Last edited by Indoubt; 27. Oct 2011 at 02:44 AM. |
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#2 (permalink) |
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Senior Member
Join Date: Mar 2011
Posts: 107
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I'm pretty sure that program doesn't install on a computer. It just runs when you want it to from the program file, very much like a portable program. Did you actually go through an install process at all?
As far as I was aware the program file can just be deleted when no longer wanted, as no installation process happens. I would wait for confirmation from someone else though, maybe someone that has used it, as I haven't used the program before. This is just my understading of how the program worked. |
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#3 (permalink) |
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Member
Join Date: Oct 2011
Posts: 8
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Hi Guys,
Am new to this stuff, but I am having a problem with a "root kit", and I use [commercial security software]. I have been using Ccleaner for general cleaning, and have wondered about using the other functions that go deep into the registry, etc., etc., I have read most of the posting on this OP, but I have been having so problem with the computer playing up and hanging and not function right, and running slow at time, that it's turning my grey hair---greyer. I downloaded Malware Bytes, F-Secure Blacklight, and Dr. Web Cure It. F-Secure found a "root kit" in "C/Windows" and that is all it said. Malware didn't pick up anythong, but Dr. Web Cure It caused me much grief, and can't find away how to uninstall this programme. I was wondering if I did a clean up of the other areas than just a normal clean up, whether something might be found that is causing my problems and make it easier to delete this "root kit". Thanks with regards.
Last edited by Anupam; 27. Oct 2011 at 07:51 AM. Reason: Edited out name of commercial software |
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#4 (permalink) | |
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Member
Join Date: Oct 2011
Posts: 8
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Quote:
After saving it and went to open it, the screen went blank and then superimposed over my screen was this flashing message that I had purchase it before it could progress. I paniced and then went to Add/Remove to uninstall it, and the rest you know. It not listed in the "Programme FIles" Thanks for your info, and I guess I better wait for some other suggestions before I take the plunge. Regards
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#5 (permalink) |
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Senior Member
Join Date: Mar 2011
Posts: 107
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From what you have described it does not sound like anything has been installed on your computer. However yes, probably best to wait for confirmation from someone.
When you do come up with a suitable solution, it may also be wise to do a registry scan with CCleaner after CureIt is removed, and manually look through the results to see if it has placed any files/registry entries somewhere. Last edited by rikishi19; 27. Oct 2011 at 03:05 AM. |
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#6 (permalink) | |
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Member
Join Date: Oct 2011
Posts: 8
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Quote:
I was wondering if the problems that I am having with my computer could be due to such rubbish still in the Registry. I did do a CCleaner of other side of the tool function and I was alarmed by the amount of garbage that was found. Regards
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#7 (permalink) |
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Moderator
Join Date: Jul 2008
Location: India
Posts: 9,484
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Welcome to the forum Indoubt.
I have moved your posted that you posted in the CCleaner thread to here, since its part of this problem that you are facing... and so it should have been posted here itself. Regarding Dr.Web CureIt, it does not require installation, and therefore, it can just be deleted from the desktop. I will advise against the use of registry cleaning, since you are not well versed with such stuff. Registry cleaning can cause lots of problems, and can cause more problems than it will solve. So, please keep away from registry cleaning. You won't be needing it anyway, since Dr.Web CureIt does not require installation, and therefore, is not installed on your PC. Use CCleaner just to clean up your hard disk, and in even that too, be careful with what settings you choose. As for other problems, it seems like you may have got a malware infection, which could be causing all trouble. I will advise running scans with multiple security software. Rootkits can be very hard to remove. Please see this article for rootkit removers. http://www.techsupportalert.com/best...er-remover.htm The results can be difficult to interpret. So, I will advise posting on specialized forums which can help you deal with malware, like bleepingcomputer, malwarebytes forum, geekstogo etc. You can also download Kaspersky Rescue CD, and burn the image onto a CD, and then boot the computer with it, and scan the computer. I think best would be to post on a specialized forum, where you can get good help in dealing with malware.
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Anupam |
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#8 (permalink) |
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Member
Join Date: Oct 2011
Posts: 8
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Hi Anupam,
I’m please to be here on the forum. Thanks for that for reposting my other OP. Thanks for confirming that, as the more I thought about it, I decided to remove it from my desktop. But, I still can’t understand why it took over my screen with unfriendly meus. Thanks for that in regards to Registry cleaning with Ccleaner. Welcome to the forum Indoubt. I have moved your posted that you posted in the CCleaner thread to here, since its part of this problem that you are facing... and so it should have been posted here itself. Regarding Dr.Web CureIt, it does not require installation, and therefore, it can just be deleted from the desktop. Thank you will read through the site on Root Kit busters. Regards |
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#9 (permalink) | |
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Moderator
Join Date: Jul 2008
Location: India
Posts: 9,484
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Quote:
http://www.freedrweb.com/cureit/how_it_works/ According to above, it might have started in the Enhanced Mode. You said that you had panicked. You shouldn't have. You should have spent sometime on the screen, and looked at all the options, and settings.. what they were saying etc.
__________________
Anupam |
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#10 (permalink) | |
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Member
Join Date: Oct 2011
Posts: 8
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Quote:
I tried the TDSS Killer and it found 23 threats in the Driver section, I clicked to Quanratine. I then did another scan and the same 23 threats came up. Could you advise me if I had taken the right procedure, and is there anything I need to do after this. The other button had something do with the "default". Lacking a bit of knowledge here. Thanks again Anupam. |
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