CCleaner slow installation - Page 3

bo.elam · 29. Oct 2011, 10:41 PM

Quote:

Originally Posted by Anupam

Strange, that process is a part of Window Defender. Anyways, its clear that your security programs are having conflicts with the installation of CCleaner.

It also belongs to MSE. I also believe emmjay computer is having issues because of a conflict. It might be between MSE and Buffer Zone.

Bo

bo.elam · 29. Oct 2011, 10:43 PM

Quote:

Originally Posted by emmjay

I do not have Windows Defender enabled. I use MSE. Does mean that it is MSE that is slowing down the install?

It might be a conflict between MSE and BZ, even though you ran the executable out of rhe Buffer Zone. When I uninstalled MSE it was because of high CPU spikes.
http://answers.microsoft.com/en-us/p...b-c1d7ee02a672

Bo

emmjay · 30. Oct 2011, 04:15 PM

Tnx for the link Bo. My W7 laptop has never had any other AV installed/uninstalled on it so this is not the conflict. However, you might be right about BZone as just after I installed the last release update of MSE (this month), it flagged BZone as malware. I ran a couple of deep scans (MSE, MBAM) and no threats were found. This was the day after MSE uninstalled Chrome on some users systems, so I just assumed that the heuristics had been strengthened and that this was just another false positive. There is no visible indication that MSE left a flag on BZone and there is nothing in the quarantine section, but it may still be seeing it as behaving like malware. Also, I have installed several application updates on this system over the past month and the installs all behaved normally.

The process of elimination seems to be my only option at this time. I am going to uninstall BZone and reinstall CCleaner with MSE running. This seems to be the most logical way to approach this now. Tnx to everyone for responding.

emmjay · 31. Oct 2011, 06:22 PM

Update: I found that the install of CCleaner was very fast (seconds) without BZone.

I also updated CCleaner on my desktop (Vista Bus 32 with SBIE). It took seconds.

Anupam · 31. Oct 2011, 07:10 PM

Great that you solved it emmjay. It was a conflict which was causing the problem.

31. Oct 2011, 07:10 PM	#25 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	Great that you solved it emmjay. It was a conflict which was causing the problem. __________________ Anupam

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30. Oct 2011, 04:15 PM	#23 (permalink)
emmjay Senior Member Join Date: Dec 2009 Posts: 226	Tnx for the link Bo. My W7 laptop has never had any other AV installed/uninstalled on it so this is not the conflict. However, you might be right about BZone as just after I installed the last release update of MSE (this month), it flagged BZone as malware. I ran a couple of deep scans (MSE, MBAM) and no threats were found. This was the day after MSE uninstalled Chrome on some users systems, so I just assumed that the heuristics had been strengthened and that this was just another false positive. There is no visible indication that MSE left a flag on BZone and there is nothing in the quarantine section, but it may still be seeing it as behaving like malware. Also, I have installed several application updates on this system over the past month and the installs all behaved normally. The process of elimination seems to be my only option at this time. I am going to uninstall BZone and reinstall CCleaner with MSE running. This seems to be the most logical way to approach this now. Tnx to everyone for responding.

31. Oct 2011, 06:22 PM	#24 (permalink)
emmjay Senior Member Join Date: Dec 2009 Posts: 226	Update: I found that the install of CCleaner was very fast (seconds) without BZone. I also updated CCleaner on my desktop (Vista Bus 32 with SBIE). It took seconds.