Problem reinstalling updated Threatfire

dzadzoo · 22. Mar 2010, 06:42 PM

Trying to install the latest version of Threatfire. This requires I uninstall the previous installation. I did this. During the process of that a box came up which asked me did I want to leave on the log file for install info. The default answer was yes, so I chose that. Now when I try to reinstall the update, it says I have an instance of the program running and will not allow the install to go any further. I tried a variety of things to find out what is running and nothing shows. Tried 'Add, Remove programs' in windows, CCleaner tools. Glarry utilities. Even down loaded MS Cleanup Utility. Nothing I have shows anything. I looked at the 'Task Manager and I do not see anything which looks like it relates to Threatfire.... And it still will not install... I even went back and deleted the entire remaining directory. Still nothing. Any suggestions would be appreciated. Thanks in advance. -- p

Zulu · 22. Mar 2010, 08:41 PM

open task manager
Go to process tab
Right click TF Service.exe & TF Tray.exe and end process.
Try reinstall Threatfire hope it will work

dzadzoo · 23. Mar 2010, 03:23 AM

Had a look. Neither of those are visible. I appreciate the effort though. -- p

dzadzoo · 23. Mar 2010, 03:40 AM

Searched - Threatfire removal issues on Google and came up with this.

http://www.pctools.com/forum/showthr...ht=uninstaller

I worked. Thanks -- p

Anupam · 23. Mar 2010, 07:43 AM

Thanks for posting the solution. Other people will benefit from this too.

22. Mar 2010, 06:42 PM	#1 (permalink)
dzadzoo Junior Member Join Date: Nov 2008 Location: Toronto CA Posts: 18	Problem reinstalling updated Threatfire Trying to install the latest version of Threatfire. This requires I uninstall the previous installation. I did this. During the process of that a box came up which asked me did I want to leave on the log file for install info. The default answer was yes, so I chose that. Now when I try to reinstall the update, it says I have an instance of the program running and will not allow the install to go any further. I tried a variety of things to find out what is running and nothing shows. Tried 'Add, Remove programs' in windows, CCleaner tools. Glarry utilities. Even down loaded MS Cleanup Utility. Nothing I have shows anything. I looked at the 'Task Manager and I do not see anything which looks like it relates to Threatfire.... And it still will not install... I even went back and deleted the entire remaining directory. Still nothing. Any suggestions would be appreciated. Thanks in advance. -- p

23. Mar 2010, 07:43 AM	#5 (permalink)
Anupam Moderator Join Date: Jul 2008 Location: India Posts: 9,484	Thanks for posting the solution. Other people will benefit from this too. __________________ Anupam

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22. Mar 2010, 08:41 PM	#2 (permalink)
Zulu Member Join Date: Sep 2008 Posts: 9	open task manager Go to process tab Right click TF Service.exe & TF Tray.exe and end process. Try reinstall Threatfire hope it will work

23. Mar 2010, 03:23 AM	#3 (permalink)
dzadzoo Junior Member Join Date: Nov 2008 Location: Toronto CA Posts: 18	Had a look. Neither of those are visible. I appreciate the effort though. -- p

23. Mar 2010, 03:40 AM	#4 (permalink)
dzadzoo Junior Member Join Date: Nov 2008 Location: Toronto CA Posts: 18	Searched - Threatfire removal issues on Google and came up with this. http://www.pctools.com/forum/showthr...ht=uninstaller I worked. Thanks -- p