Unable to post messages on the site

cyberqueen · 21. Oct 2011, 01:56 PM

I have been trying to ask a simple question in response to the mention of a service that offers 10 GB of free cloud service (the question asked what the difference was between this service and Windows Live SkyDrive, where I was able to get 25 GB of free cloud service). I logged in, correctly dealt with your capcha, and then was told "Your submission has triggered the spam filter and will not be accepted." Huh? I love this site and am dismayed by this treatment. Please explain what I have to do to post replies. Thanks.

I should add that I tried to post this message and it too was blocked. How can I communicate with you? I have even contributed financially to this site, and I feel very frustrated at this treatment.

MidnightCowboy · 21. Oct 2011, 02:51 PM

Send me the text of the message you were trying to post by PM and I'll look into it for you.

I should add that we are constantly bombarded by supposedly genuine posts (spam) trying to promote these online storage services which could be one reason why the filters blocked it.

Ritho · 21. Oct 2011, 03:58 PM

Quote:

Originally Posted by cyberqueen

I have been trying to ask a simple question in response to the mention of a service that offers 10 GB of free cloud service (the question asked what the difference was between this service and Windows Live SkyDrive, where I was able to get 25 GB of free cloud service). I logged in, correctly dealt with your capcha, and then was told "Your submission has triggered the spam filter and will not be accepted." Huh? I love this site and am dismayed by this treatment. Please explain what I have to do to post replies. Thanks.

I should add that I tried to post this message and it too was blocked. How can I communicate with you? I have even contributed financially to this site, and I feel very frustrated at this treatment.

We are very sorry this is happening.

Thank you for taking the time to report this problem. Please don't feel too discriminated against. The spam filters kind of have a mind of their own. Even I have been blocked for no apparent reason before. We just use the service we did not make it. It is possible, that your user name was used by someone else before for spam or something similar like that. We have 10's of thousands of visitors every day, and problems like this do pop up from time to time.

We will most certainly try to rectify the situation, and appreciated your understanding.

Thank you as well for your past contributions.

Ritho
Foundation Editor

cyberqueen · 21. Oct 2011, 11:46 PM

Thanks, Midnight Cowboy. I've just sent you a private message giving you the text of the message I tried to send.

cyberqueen · 22. Oct 2011, 12:03 AM

Thanks, Ritho, for your response. I'm both relieved and troubled to learn that you, too, have been blocked by the spam filters. What troubles me is that if they are that poorly designed, why does the site continue to use them?

I should add that although I am very new to this forum, I registered on the site months ago, so I was not some anonymous visitor. Even if someone else had used my user name on this site to send spam, I am almost 100% sure that no one would have used both my user name and my email address.

I don't want to belabor this issue. Being unable to post a message isn't the end of the world. However, if this has happened to you and to me, it has almost surely happened to many other people as well, people who didn't bother to pursue the matter further but just left with an unpleasant feeling about the site. That's the last thing I'd want to see happen with a site as valuable as this one.

MidnightCowboy · 22. Oct 2011, 07:51 AM

Quote:

Originally Posted by cyberqueen

Thanks, Midnight Cowboy. I've just sent you a private message giving you the text of the message I tried to send.

Thanks for that - I've now replied to your message.

wales · 17. Feb 2012, 03:33 PM

I have attempted to post a query at the note taking review, only to receive this error.
Validation error, please try again. If this error persists, please contact the site administrator.

MidnightCowboy · 18. Feb 2012, 04:03 AM

Quote:

Originally Posted by wales

I have attempted to post a query at the note taking review, only to receive this error.
Validation error, please try again. If this error persists, please contact the site administrator.

There were a few issues with the site yesterday which may have caused this. These have now been fixed, our appologies for that. Please try again and if the error persists, post the text of your post here so one of the mods can see if something there might be causing the rejection.

Tod · 28. Feb 2012, 04:04 PM

I have the same problem for the past 10 hours. It says Your submission has triggered the spam filter and will not be accepted.

Anupam · 28. Feb 2012, 04:30 PM

Quote:

Originally Posted by Tod

I have the same problem for the past 10 hours. It says Your submission has triggered the spam filter and will not be accepted.

Please post here the exact message that you are trying to post. Maybe something in the message is triggering the spam filter.

21. Oct 2011, 01:56 PM	#1 (permalink)
cyberqueen Member Join Date: Jul 2011 Posts: 3	Unable to post messages on the site I have been trying to ask a simple question in response to the mention of a service that offers 10 GB of free cloud service (the question asked what the difference was between this service and Windows Live SkyDrive, where I was able to get 25 GB of free cloud service). I logged in, correctly dealt with your capcha, and then was told "Your submission has triggered the spam filter and will not be accepted." Huh? I love this site and am dismayed by this treatment. Please explain what I have to do to post replies. Thanks. I should add that I tried to post this message and it too was blocked. How can I communicate with you? I have even contributed financially to this site, and I feel very frustrated at this treatment.

21. Oct 2011, 02:51 PM	#2 (permalink)
MidnightCowboy Site Manager Join Date: Aug 2008 Location: South American Banana Republic, third bunch from the left Posts: 9,250	Send me the text of the message you were trying to post by PM and I'll look into it for you. I should add that we are constantly bombarded by supposedly genuine posts (spam) trying to promote these online storage services which could be one reason why the filters blocked it. __________________ Knows nothing and cares even less

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

21. Oct 2011, 11:46 PM	#4 (permalink)
cyberqueen Member Join Date: Jul 2011 Posts: 3	Thanks, Midnight Cowboy. I've just sent you a private message giving you the text of the message I tried to send.

22. Oct 2011, 12:03 AM	#5 (permalink)
cyberqueen Member Join Date: Jul 2011 Posts: 3	Thanks, Ritho, for your response. I'm both relieved and troubled to learn that you, too, have been blocked by the spam filters. What troubles me is that if they are that poorly designed, why does the site continue to use them? I should add that although I am very new to this forum, I registered on the site months ago, so I was not some anonymous visitor. Even if someone else had used my user name on this site to send spam, I am almost 100% sure that no one would have used both my user name and my email address. I don't want to belabor this issue. Being unable to post a message isn't the end of the world. However, if this has happened to you and to me, it has almost surely happened to many other people as well, people who didn't bother to pursue the matter further but just left with an unpleasant feeling about the site. That's the last thing I'd want to see happen with a site as valuable as this one.

17. Feb 2012, 03:33 PM	#7 (permalink)
wales Member Join Date: Jul 2008 Posts: 1	I have attempted to post a query at the note taking review, only to receive this error. Validation error, please try again. If this error persists, please contact the site administrator.

28. Feb 2012, 04:04 PM	#9 (permalink)
Tod Member Join Date: Feb 2012 Posts: 6	I have the same problem for the past 10 hours. It says Your submission has triggered the spam filter and will not be accepted.