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21. Feb 2009, 08:51 AM
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#1 (permalink) |
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Senior Member
Join Date: Apr 2008
Location: Denmark
Posts: 490
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Bit of a worry
Reposted from the main site.
Submitted by Anonymous on Sat, 02/21/2009 - 02:07. new Have given up trying to use the new forum. Won't accept my existing password and when I try to set up a new account just end up being redirected back to the Tech Support home page!
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lets the music play the band ... |
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21. Feb 2009, 08:56 PM
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#2 (permalink) |
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Progradminstrateditor
Join Date: May 2008
Location: Frankfurt, GER
Posts: 1,253
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It is important to know that the TSA login is bridged to the forum. Should you be logged out in one of them, always go to the TSA main site, log out (if you are not already) and log back in. This will renew your sessions in both.
Best regards, George
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Best regards, George |
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22. Feb 2009, 11:45 PM
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#3 (permalink) |
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Member
Join Date: May 2008
Location: Queensland, Oz
Posts: 95
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Hi - Sorry, but I am at a loss too. I cannot 'Log-in' using the dialogue boxes on the forum home page (top right hand side). But if I access the 'User Control Panel' I can log-in okay from there. That is a bit of a pain in the you know what. Why won't the normal log-in accept my username and password but the User Control Panel will?
cheers.....JIM |
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23. Feb 2009, 02:51 AM
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#4 (permalink) | |
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Maestro di Search
Join Date: Jul 2008
Posts: 4,296
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Log in using dialogue boxes
Quote:
 Is there any better way? (if one chooses to log in using dialogue boxes) Last edited by Jojoyee; 23. Feb 2009 at 02:06 PM. Reason: make the question clearer. |
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23. Feb 2009, 06:04 AM
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#5 (permalink) |
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Foundation Editor/Forum Manager Intern
Join Date: Apr 2008
Location: Colorado, USA
Posts: 1,814
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I log out of the prior site, then log back in to the new site. It works for me; but it's kind of a pain to have to re-login every time.
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<-------Is looking for his brain.... |
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23. Feb 2009, 09:55 PM
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#7 (permalink) |
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Member
Join Date: May 2008
Location: Queensland, Oz
Posts: 95
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Hi George - I did read your post but it didn't relate to my problem (at least I don't think it did). When I go directly to the forum site and am not logged in anywhere, I am unable to log-in via the dialogue box. I have to go the user control panel to log-in.
 cheers...JIM |
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24. Feb 2009, 12:44 AM
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#9 (permalink) |
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Member
Join Date: May 2008
Location: Queensland, Oz
Posts: 95
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Hi George - It's a tad convoluted but here is what I do: Click on 'Members List', find my username and click on it. Then I click on "Find all threads started by grimbles". That opens a page which includes a menu box for 'Forum Jump'. From there I select the 'User Control Panel' option and a log-in screen pops up. That is the log-in function which works for me. I don't actually get access to the User Control Panel without logging in so, apologies for misleading.
cheers......JIM Last edited by grimbles; 24. Feb 2009 at 12:52 PM. Reason: further explanation |
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24. Feb 2009, 10:52 PM
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#10 (permalink) |
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Progradminstrateditor
Join Date: May 2008
Location: Frankfurt, GER
Posts: 1,253
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Hey Jim,
I see. But if that login works, then the TSA login must work too. Because that VB login screen is simply calling the TSA login with your credentials.
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Best regards, George |
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