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However the main problem with CIS as with any other firewall, with high performance characteristics, is that it won't work as smoothly as expected in every system environment. Everyone has some specific environment built in his OS and a highly sensitive firewall can give some nasty surprises at times to a specific end-user.
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This is exactly what happened to me with CIS. For some reason, I could not get it to load or install on my system. I tried a number of times and in a number of ways and I just could not get it to run on my system (Windows XP, 32-bit). That's why I went with PC Tools Firewall and I've never looked back. I know it's a good firewall. I just can't get it to work.